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    Astound | San Antonio

    1.7 (102 reviews)
    Closed 9:00 am - 6:00 pm

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    This is what I was told earlier in the day.

    Extremely disappointed with this internet. They added 14 dollars to my bill after 13 months of being a customer. When I asked why, I was told that a discount I had "expired". After this I decided to cancel the services, an agent told me that if I returned the equipment earlier I would only be charged for the days before returning the equipment. I returned everything that very day, after getting home I get back with them to ask if everything went well. And this time they tell me that I was "misinformed" and that I will still be charged for the days after returning the equipment. A whole week. Extremely disappointed and frustrated.

    Bryan M.

    I get to watch this a lot see pics. I'm watching a program I see all the time then the screen pops up and says the station is not authorized. It doesn't do any good to complain our apartment complex only offers one cable service.

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    7 months ago

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    11 months ago

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    9 months ago

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    4 years ago

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    Grande E.

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Grande E.

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    Grande E.

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    Overpriced and rude service. 300 internet speed 20 channels $160 should have stuck with at&t .

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    4 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    14 years ago

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    14 years ago

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    5 years ago

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    7 years ago

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    15 years ago

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    5 years ago

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    11 years ago

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    Page 1 of 3

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    Review Highlights - Astound | San Antonio

    I have had Time Warner and ATT Uverse.

    Mentioned in 7 reviews

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    I am the manager of an RV Park, Stone Cross Ranch RV Park, right outside of Seguin, TX. We are…read moreoutside of the city limits and only have one DSL line. This has always been a problem of ours, since we could not just give out the password to every resident in our 50 space park. While some residents got their own satellite internet, we still had others who only wanted to check their email on occasion and Unified Internet has helped us to offer that amenity. The initial survey that David came out and did was quick and easy. He sent us a great synopsis of what needed to be done next and the price for installation. We set up our own J-mounts where he requested and made sure that a basic electrical outlet was nearby. We then ran a Cat-5 cable from the J-mount to the outlet. After that, our work was done. David came in and got everything else set up in one day. The only reason that I am not putting 5 stars, is not necessarily the fault of Unified Internet, but rather the issues we have with providing internet to the entire RV Park. We have very limited bandwidth where our park is located and it was not until after the installation and set up that we realized how much slower our internet became in our office. To be honest, it does cause us some issues, but if you are in an area where limited bandwidth is not an issue, definitely look to Unified Internet for your RV Park Wi-Fi needs. We are now able to offer basic WiFi to all of our residents for a low cost and the best part is, Unified Internet handles everything, including customer service and troubleshooting for those that use the WiFi!

    The phone number they give for help is a help line, I needed billing as i wanted to set up a…read more monthly account. I waited 3 days and never did get a call from them. I finally called and got David, the owner, and he helped me. He was very gracious and kind and let me set this up even though I didnt have a Mastercharge or discover card. Apparently they dont take American Express. I had told him I was getting a new mastercard as my current one had been hacked and I closed it. He accepted that and set me up on a promise to pay. Very nice of him to do so. I then realized I had a debit card that could be used and so I did so. I am all set to go now. Oh and by the way, the wifi is quite reliable and fast too.

    Astound | San Antonio - isps - Updated May 2026

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