Clean theaters, clean rest rooms and good customer service. The food was good too. Popcorn was great. The hot food takes a white because it's made to order. I would suggest ordering your food when you purchase your ticket. They'll have it waiting for you. read more

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Kitchen closed: So the whole point of me driving all the way out here was to like have a burger at my seat. I watched my movie. The close the kitchen so they don't do burgers anymore. So it's not really a dine in theater anymore. And they don't bring it to your seat. You're killing the entire purpose you exist for, it'll be streaming from here on out. read more

Ordered food for a 7:00pm show, still didn't have food at 7:32. Went to the counter twice to inquire, was told both times it would be right out. Called the theatre, asked for a manager. The person on the other end of the line would not let me speak to a manager. "There'snot a manager available for that." I asked for the person on the phone's name, he hung up on me. Terrible service! read more

First time here,this place is trashed. Popcorn all over the floor Soda machine are full of ice.. The bathrooms are all dirty and trash cans m are full of trash.. tired using the bathroom and had to go to the other side because of no toilet paper read more

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The theater was as it should be, clean, good seats, food stand was ok, parking was good. The volume in the theater was deafening. It was head splitting and jarringly loud. It completely ruined the experience. If anyone comes in that is prone to seizures you will have a good lawsuit on your hands. read more

My godsons and I were big fans over the past two years--so much so that they assumed all chain theatres included in-seat food delivery. The chicken finger platter was tasty and well-made. No longer. I was there last week with them, and we were so disappointed. There is no more in-seat food service. The good options are drastically reduced and are no better than what you can get from the supermarket's snacks section at a fraction of the cost. The theatre was dirtier, and there were fewer staff. I am sticking with Showcase Legacy or the AMC at South Bay or Assembly Row. So long, Framingham. Reclining seats aren't even reliable. read more

This is my go to cinema when I stay in the Boston area because the theaters are pretty updated and the seats are plushy and comfortable. The sound and picture quality is also great. I watched Avatar last night in their brand new prime theater (it was in 3D) and it was a spectacular experience. The seats are a little bigger and plushier and the sound quality is even higher quality. The 3D really made it a fully immersive experience. The employees working there were really friendly and they moved through the concessions lines quickly. Parking is so easy in their giant free lot in front. It's conveniently located to the Natick Mall and Shopper's World, if you have the need to shop before or after your film! read more

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AWFUL LADY WORKING HERE. Absolutely terrible, one person with short black hair was very nice and understanding. We went to see the backrooms movie and got in just fine and realized we were at the wrong show time so we left. Came back an hour later and was not allowed back in by some stuck up manager lady with long brownish who is now claiming that the policy is 21+ for anyone under 17. She was so rude and told us to pretty much just get out. This has never happened to me before at this location and I'm appalled. That's 35 bucks down the drain and they couldn't even get us a refund. I'll find that managers name out later and go back to this review and name her directly. Waited two hours to get into this movie and was denied for the worst reason. What a joke. read more

" Lacks Luster" The staff at this place is pretty nice . Very patient, informative and helpful . However the place is dirty and run down inside . The walls are dirty . They are screaming for a paint job . Plus also dirty , eww. The floors aka carpet are dirty and covered in popcorn . The bathrooms are dirty . You know how mom use to say " clean your room it's a pig pen ". Well " clean this movie theater up , it's a pig pen ". I couldn't believe my eyes of how dirty this was . The food is expensive. The burger with fries , two small drinks and chicken wings cost $45.00. It was good though , we enjoyed our meals. We went to see the movie " the fire inside " great movie . We then got some popcorn. We spent over $100.00 on the two of us . We had fun , today ! read more

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Coraline 3D 15th Anniversary! Love that they bring back old school movies I loved as a kid and get to now experience it with my kids...Labyrinth, Neverending Story, Studio Ghibli-fest, etc read more

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Management needs to work on training, the refreshment area was trashed and nobody was busy doing other stuff. Butter, spilled drinks, popcorn everywhere read more

Nice theatre, but food is way too expensive! I wouldn't recommend eating there unless you've lots of money

I went to this theatre aftet a year or so and was so surprised to see how slow the Dine in service is then to make matters worse: 1. They served a milkshake without a lid to my mother in a dark theatre. Poor woman dropped half the contents on herself not realizing that she was given a drink without a lid. Also, they don't give napkins, so I had to run out to grab them. 2. When we were leaving, I saw a rat run across the lobby floor towards the kitchen. I let the customer service desk representative know but she just looked at me with a blank face. They keep the popcorn maker open, I don't want to think about what might be getting in. read more

AMC Framingham 16 - Open milkshake and napkins - Cinema Near Me - Framingham, Massachusetts

Ahhh going to the movies. The greatest outing known to man. This location is right next to the Natick Mall and even still, it's got a massive parking lot out front..just for the theater! No need to build-in any extra arrival time to figure out where to park. You're all set. Over the past couple of years, I've loved seeing the action at movie theaters come back to life. I've been going to this theater since I was a kid, and there was a solid period of time where there was 1 person working the entire concession stand, and 1 person working the ticket check-in. That's it. That never really bothered me because I love going to the movies, but the theaters seemed to lack energy and excitement with not many movie-goers in the lobby, not much staff on-site, many concession stands with all their lights completely turned off to indicate closure, etc. I most recently went and saw Barbie and was thrilled to see the lobby full of movie-goers, multiple staff greeting us at the ticket check-in, and 3 people working behind the concessions. Ahhh the joys of movie theaters poppin off like popcorn. The chairs here are comfortable recliners, without having to pay the superlux megabux. Side note: petition to bring back the White Cherry Icee flavor. read more

AMC Framingham 16 - Cinema Near Me - Framingham, Massachusetts

Never again. Went to see the Springsteen movie. The show time posted was 12:30pm. At 12:40 I went out to ask why the movie hadn't started. I was told the movie did not start until 1:00pm. I then asked, so there is 30 minutes of commercials before the movie actually starts, which they confirmed. I was told most theaters do the same thing. I told them not the theaters I go to and asked for my money back and left. read more

First, picked Dine In instead of 3D because I wanted to surprise the family with dinner and a movie. The pictures I found online didn't match up. No tables at "dine in" shows, I had to complain (because we walked in, our seats were covered in popcorn and no tables), so they give you trays that plug into the cup holders. But you have to ask, otherwise they expect you eat off your lap! Really? The design of the trays and the position of the seats make it difficult to comfortably eat over your plate. I spent $70 on tickets, and then another $116 on food for a family of 4! 4 regular fountain drinks were $30! I'm so sick of entertainment venues like amusement parks, theaters, fairs and carnivals, etc. price gouging. Food was good, and drinks weren't watered down, but this isn't a $100 meal. The 4 of us can eat at Olive Garden for this much. Probably do that and go to our local AMC in Tyngsboroug next time, they're cleaner. read more

The seats are always broken. We report them but they don't get fixed. Super uncomfortable sitting at an angle the whole time. The bathrooms aren't clean. The site has all kinds of problems and glitches where movies you didn't reserve show up in your reservations and then when you click on them to cancel, they show a movie you saw days ago. I love the idea of a-list but I have clean bathrooms and comfortable chairs at home with movies that are free. read more

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This is a solid movie theater. Lots of showtimes and easy to get a ticket online. It gets really crowded during peak times like weekends. They serve food to your seat which is cool. I've never had it though. The reclining seats are not as comfortable as other theaters I've been to like cinema de lux in legacy place for example. I found they didn't recline back enough and was a bit uncomfortable. read more

AMC Framingham 16 - Cinema Near Me - Framingham, Massachusetts

I ordinarily love this place, but they must have a staff shortage because when I got to my seat, there was spilled popcorn on the seat and the floor below. Clearly didn't have time to clean up between shows. read more

terrible experience! we arrived to discover they had no popcorn. a standard for movie entertainment as far as I'm concerned. they had a limited menu available, the clerk said they were out of everything and the pop machine was broken. the drink machine only oferred a few drink selections, most were unavailable. and to top that, the place was filthy, trash strewn about and just dirty. sad, because I have found amc usually pretty decent. it seems they no longer care about customers care. read more

Ticket prices have recently increased. Two adult tickets bought online are over $35! For that kind of money, I will wait and see the movie on TV. read more

The entire theatre is a dump. The women's bathroom was probably by far the most disgusting place I've stepped foot in. There was a strong unpleasant smell of feces in every stall. There was a toilet entirely clogged with poop water all over the bathroom floor. I took my 7 year old to watch Moana 2 and I almost considered driving across the street to the mall and to use the bathrooms there. That's how unsanitary it was. This was worse than a highway gas station bathroom. I'm probably never coming back. read more

It is the best theatre in the area, and there are lots of snack options and drink options for adults and kids.

In general I find the customer service poor at the Framingham AMC. The theater had to be evacuated this evening because of a fire alarm going off. Everyone evacuated and stood outside for 30 minutes. They passed out a voucher to see a movie another time. For one it expires this month and worst of all our party of 7 could not reschedule to see the movie because the voucher does not apply to Howl's Moving Castle 20th Anniversary. I am guessing the online system is programed to block this movie because we paid $18 instead of the normal $15. What about replacing all the snacks we bought too? The Fire Alarm only goes off in the hallway and you can barley hear it in the theater. We sat in the theater for at least 5 minutes before 2 people in the party finally heard the faint alarm. Thank god there was not a real fire or there would have been fatalities. read more

Years ago, it was a treat to come here and dine-in. Now, it's consistently so dirty in the individual theaters that I'm afraid to touch anything. Don't go without wet wipes or Purell. read more

Theater 9 row G seat 6 or 7 on 8/19. Something I'm assuming a mouse was dead under the seat. Smell was disgusting and literally made me get up and go vomit. I changed my seat after that. Every time I go there's something wrong with the seat and it doesn't recline. It's clear the theater was not cleaned. I'll never go back after this experience. Regal will now get my hard earned money. read more

It's an ok theater. I like how this theater has both stadium and non-stadium seating, all of which I've seen movies on both sides. However, I wish the stadium auditoriums had barrier walls between rows (like other AMCs with stadiums and recliners), which I personally think takes away the moviegoing experience without them. read more

Understaffed, dine-in ordering process doesn't let you order food once the start time has passed. No popcorn, overflowing trash bins.

My daughter and her friend saw a rat within 2' of them during a movie. They quickly ran out and notified an employee. They were offered a free ticket and food and to view another movie. They did not shutdown the theater where it was seen. Appalling and unacceptable. Highly do not recommend dining or viewing at this theater. I will be contacting corporate and have filed a complaint with the BOH. read more

Consistently, aggressively substandard. Customers who pay a premium to subscribe to a theater service should be able to expect actual value for money. Far from that experience, regular customers don't even get basic service. Can't even make a soda machine work? C'mon. "But, but...staffing." No, learn how to run your business. There's a reason theaters are going the way of the dinosaur. read more

We had a great experience today at the AMC Dine-In. The theater was clean and well staffed. The bartender was great and answered all of our questions with a smile. We enjoyed wine and split a flatbread before our movie started. We loved the warm caramel corn during our movie. I look forward to our next visit here! read more

This is my favorite theater in the Greater Boston area. The location is convenient with ample parking. The seats fully recline unlike those in AMC Burlington. Ticket prices are 30% off during matinee hours. read more

Theater of choice for advanced screenings and tickets (by process of elimination not because it's amazing). Alright you got me Framingham, I'll bump you up from 2 to 3 stars since that horrendously apathetic sever from first review hasn't been spotted in any of the times we've visited previously. (Most likely seasonal help.) This place is at least on par with Burlington, which is MUCH SMALLER, limited parking for prime time and no dine-in theater options or advanced screening. https://www.yelp.com/biz/amc-burlington-cinema-10-burlington-3 While still no noticeable improvements on cleanliness, I just make sure to avoid picking the very last showing of the day and the bathroom altogether. I conceded and purchased the $15 AMC Stubs membership from the sheer amount of times we watch movies especially over the summer. At least we can avoid the pesky no-value added online fees to reserve those seats. DINE IN THEATER FOOD Aside from the regular theater concessions of candy, popcorn, soda they also have menus next to the recliners for you to choose. Yes your menu might have ketchup residue. No one comes here just for the food. The price is inflated and they can get away with it since you can barely see what you're eating in the dimly lit theater. It is convenient! After several times of trying various menu items, I'd suggest you dine elsewhere prior to coming here unless you are really starving. Alas as it was served in a dark theater I have no intrusive photos for you. Compared to Showcase Cinemas Dedham and Chestnut Hill, I'd say that their quality of food is a slight notch above, but you pay more in turn per ticket for Lux Level. https://www.yelp.com/biz/showcase-cinemas-de-lux-dedham https://www.yelp.com/biz/showcase-superlux-newton-2 Loaded Nachos - We ordered with chicken and there was none so they gave it to us on the side. Laughable, no respectable restaurant would do this. Also the taste was cardboard-esque. Loaded Tots - Slight improvement on Nachos, but way too salty and difficult to eat. I'm sure I had bacon bits and scallions sliding all over me and the seat. Over the top Sundae - Avoid this messy dessert. The name probably implies you'll get it all over the top you're wearing. What were they thinking coating the edge of the cup with hot fudge and sprinkles? Way too much brownie to ice cream ratio. Gumbo Mac & Cheese - Could use more shrimps but edible. I'm wondering if they just microwave this? It's served in a very oddly shaped bowl where one side is higher. Burger - How can you get a burger wrong? It was edible but just overall tasteless. Movie Themed Drinks (Spider Bite) - I was not impressed but my SO enjoyed it. It's so overpriced. Don't give into the hype! read more

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I went to go watch the taylor swift movie with my daughter and it was so much fun! The food looked good, the place was clean, the employees were very nice and everyone was so friendly! read more

AMC Framingham 16 - rocks outside of the place - Cinema Near Me - Framingham, Massachusetts

Super comfortable seats. My kids (7 & 3) loved dining at their seats. What a great way to go to the movies!

The actual movie experience was fine, service was friendly enough. They messed up the food orders for my party multiple times in a row, and then management gave us a bunch of trouble over getting our money back or resolving the issue. It was eventually solved after a lot of talking. Food was not worth it at all, but that's not surprising at a movie theater read more

I love this theatre for the dine in experience and the amazing wait staff. Everything else is less than desirable. I agree they need a constant clean up crew because the bathrooms are gross ! I went in the morning for a matinee and it was still dirty, how is that possible. Even around the soda machines, it's constantly sticky on the ground. When I come here I always do the dine in experience because I eating and watching movies are my two favorite pastimes rolled up in one!!! I recommend that if your just buying popcorn and soda, I would do that at the concession stand because at least you have to go cups and varying sizes . With dine in, it a one size only deal. read more

Not sure why this place gets put on blast so much. I came here for a movie and the seat was cozy.

Would give it a zero if I could. They were out of basically everything on menu except burger and chicken wings. The bartender poured my wife ~ a 3 oz glass of wine into a plastic cup. No longer allowing ordering from inside the actual theater. This is not as advertised anymore. Too much $ for what has now become a crappy experience. Nothing special about AMC now. read more

Vwery nice small thater with great sun and comy seats. Intimate experience. Thelma was a great movie.