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    Amazon Lock & Security Systems

    5.0 (11 reviews)
    Open 7:00 am - 5:00 pm

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    Photo of Nima M.
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    1 year ago

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    Photo of Sonia R.
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    1 year ago

    I would highly recommend he responded right away, came out and actually ended up doing 3 locks instead of just one for a great price.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great service. I was locked out and Benjamin arrived quickly, checked my ID for security and was professional.

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    2 years ago

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    2 years ago

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    Review Highlights - Amazon Lock & Security Systems

    I have to replace the lock and he is going above and beyond to ensure I have the right piece, thank you Benjamin!

    Mentioned in 6 reviews

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    ASAP|unlocks

    ASAP|unlocks

    4.8
    (117 reviews)

    I can't recommend Antonio highly enough. I called him on a Sunday morning after dealing with a…read morecomplicated door that was completely jammed, and he responded right away. He showed up promptly, quickly diagnosed the problem, and was able to fix what turned out to be a much more complicated issue than I expected. What really stood out was his professionalism and honesty. He was upfront about the pricing before starting the work, there were no surprises, and his rates were very competitive. It's refreshing to find someone who's both highly skilled and completely transparent. If you're looking for a reliable locksmith who's responsive, professional, reasonably priced, and genuinely knows what he's doing, Antonio is the person to call. I'll definitely use him again and wouldn't hesitate to recommend him to friends and family.

    Misleading Pricing, Inflated Quotes, and Property Damage: Avoid This Locksmith at any cost…read more We chose this company because they were listed as Yelp Guaranteed, and we trusted that this designation meant the business had been vetted and was reliable. Unfortunately, our experience was the complete opposite. Antonio initially provided a price range of $55-$120. Before booking, I spoke with Antonio directly and confirmed multiple times that $120 was the absolute maximum we would pay. I also asked what would determine whether the service was $55 versus $120. Antonio explained that using a tool to unlock the door from underneath would be on the lower end, while picking the lock would cost more. After the service, Antonio denied ever providing this information. We were told a technician would arrive within 20 minutes. Instead, we waited outside for over an hour while repeatedly being told the technician was "5 minutes away" despite continued delays for over an hour. When technician David arrived, he claimed our lock was a "commercial lock" and immediately quoted us $480, despite the maximum price we had confirmed with Antonio. When we asked why it was so much higher, he refused to explain. When we said we would call another locksmith, the price suddenly dropped multiple times: from $480 to $350, then $300, and finally $200. The fact that the price changed so dramatically simply by pushing back raised serious concerns about the legitimacy of the original quote. David ultimately unlocked the door using a simple long-reach tool under the door, not any complex lock-picking process and not anything to do with the "commercial lock" he was claiming, and left black marks and damage on the wall next to the door. When I contacted Antonio afterward about the issue, he initially claimed we had contacted the wrong company and asked us to call him. However, once on the phone, he immediately knew who we were and began discussing our complaint, contradicting his earlier statement. We are currently working with Yelp Guarantee to request a refund and reimbursement for the property damage caused during this service. Do not hire this company especially based on their lower end quote - there are many other companies that provided flat fees. If you've hired this company for whatever reason: 1. **Do not be afraid to say you will call someone else.** The price dropped significantly the second we pushed back. 2. **Get all pricing details in writing.** We confirmed the maximum price and pricing factors beforehand, but those statements were later denied. 3. **Pay by credit card if possible.** This gives you options if the service does not match what was represented.

    Amazon Lock & Security Systems - locksmiths - Updated August 2026

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