This team, and the technician, Nick, turned a stressful lockout into a genuinely positive…read moreexperience. He arrived quickly, was incredibly friendly and professional, got me back into my apartment in just a few minutes without damaging my new doorknob, and even had me test my key afterward to make sure everything was working perfectly. There was also a pricing mix-up because I thought he was with another company. Instead of dismissing it, Nick spoke with his boss on my behalf and was able to honor the lower price. He even had me call the other locksmith while he was there so they wouldn't make an unnecessary trip. That level of honesty and professionalism meant a lot to me. If you ever need a locksmith, I highly recommend asking for Nick. He was kind, professional, efficient, and genuinely caring. Thank you again!

MS service was prompt. It took only 30 minutes for them to arrive. They replaced and old knob to a…read morenew. Pricing and service 5 stars. Thank you

Overall, a great experience! Jin was super helpful, efficient, and got the job done quickly once on…read moresite. The work itself was excellent. A couple of small notes for future customers: the final price was slightly higher than the original project quote once the full scope (two locks) was reconfirmed (but this was conveyed pre-arrival, so no surprises upon arrival), and arrival was about 40 minutes past the scheduled time (but I get it, LA traffic!). He also recommended cutting the locks since he couldn't make replacement keys, which means I will have to purchase some new bike locks again soon. Regardless, grateful for Jin to provide evening and weekend services! Also, I must say the price Jin charged was still more affordable than other locksmith businesses I contacted, so overall, this was a better value in the end! Plus, Jin was quick to respond via Yelp. Would recommend Jin for anyone needing quick, effective locksmith work, esp. for bike locks. Five stars for rescuing the bikes and communication!

Jin arrived within 15 min of our call, installed our Schlage lock and left the house clean. What…read moremore could you want from a locksmith. He was upfront on pricing and did work as expected. Very nice guy

Great service, he said 1 hour, he came in 1 hour, highly recommend. My car was locked with the keys…read morerunning, he opened the door no problem, and he takes card.

Responded quickly, got here quickly, and was a reasonable price compared to others. I am satisfied…read morewith his service!

Excellent service. Did not oversell, did the job professionally and easy to communicate with.read more

Overall, service was satisfactory. Leo was professional - came out on time and completed the work…read morein a professional manner. I appreciated that he cleaned up after himself after his work. He maintained clear communication with me throughout the entire time he was onsite and explained what work was feasible versus not as well as provided alternative recommendations. There was no "upselling," so another star for that. Prices are for the most part reasonable. However, beware, they charge an upfront of $95 callout fee, which I was not informed about initially when I was scheduling the service appointment. The lack of transparency on this was the only part that left a bit of a sour note for me. I'd use their service again though.

Quick response and professional . Everything was fixed…read moreunder an hour. Highly recommend

Very nice and honest guy. Been doing his job for 40-plus years. He arrived early. Provided…read morerealistic expectations and didn't over promise & under deliver. Regarding a locked file cabinet, he said he will probably be able to pick the lock but if that doesn't work he would have to drill a hole in the lock to open it. When I asked if a spare key could be made, he even gave me a number to a lock and key company and said I can try calling them to see if a code could be used to make a spare key. He ended up being able to pick the lock very quickly with no damage to the file cabinet. He exceeded expectations and charged a fair price. I will call him back for other jobs now that I know he is trustworthy, reasonably-priced, competent at his job, and a nice low-key (no pun intended) patient guy.

Guardian Angel installed an intercom and elevator keypad for access control in our building. Of the…read morebids we solicited, Guardian Angel was by far the least expensive. The two technicians assigned to do the installation, Felix and Larry, were very professional, knowledgeable, and easy to get along with. They knew what they were doing and it showed in the quality of their work. What I was particularly impressed with was their ability to come up with creative solutions for the wiring of both the intercom and the elevator keypad. Some vendors we contacted were reluctant to bid on the project because of the challenges involved, especially with the elevator keypad installation. I can see why Guardian Angel gets such great reviews on Yelp. I would not hesitate to use them again.

Charlie was awesome! Great service, wonderful staff. Highly recommend…read more Convenient and very accommodating.

Very nice and professional locksmith - gave clear advice…read more and I took that advice even though that resulted in no sale this visit. That's just the kind of service that fosters return business - and we will be back. Many thanks!

Yoav absolutely saved my girlfriend! She had a work thing in Hollywood and accidently locked her…read morekeys in the trunk. I of course directed her to AAA but they were no help. They unlocked the car but I guess the anti-theft system was triggered and did not allow them to open the trunk or turn on the car. Next up she called some guys sent from All State insurance. Although they tried and tried it was Yoav who saved the day. He got those keys out in less than 20 minutes. He did what 2 other "professionals" were unable to do in 3 hours! So happy that she was in good hands and she is now on her way home. Oh! And also the price! Super freaking affordable. Another guy quoted me $280 when Yoav was only $150! If this ever happens again I'm going directly to him next time.

Good quality services and price. Owner had nice attitude to customer. I recommend this business.read more

I recently changed my door knob on my powder room and being a rookie on this, I installed it wrong…read moreand couldn't release the lock button from the outside. I contacted few and Mr. Lee is the first one who responded, his reviews were great and I was comfortable with his quote so I booked and boy, I'm so glad that I did. Not only Mr. Lee was courteous and respectful, he was very clean and efficient. My doorknob is pretty pricy ornate solid brass knob that I got from nostalgic hardware. I'm very grateful that he handled it with care. I have another door knob that needed bit of tweak and he took care of it with a ease. I'm already setting few projects in the future. Highly recommend him, thanks Mr.Lee!

Chuck saved the day! My elderly parents had accidentally locked themselves out of their master…read morebedroom. Chuck came over in less than an hour and was able to disable the doorknob and replaced it with a non-locking door knob, as I requested. Chuck was nice, punctual, professional, knowledgeable, and prepared with the needed materials. My parents said he was very quick at unlocking it and at replacing the knob, and they said that he was very kind and easy to talk to. I also appreciated that he takes Zelle payments so I can pay electronically. I would definitely recommend Westside Lock & Key and will use them again if we need another locksmith in the future. Thank you Chuck for helping my parents and making this process an easy one!

Chuck is amazing! He's quick to respond and is very professional, courteous, thoughtful and knows…read morewhat he is doing. I would highly recommend him and will definitely be reaching out to him again for future locksmith needs.

Called at 8:30 PM and they arrived by 9:00 PM. They were very quick and professional on the phone…read moreand did the best they could with our stuck deadbolt. I really appreciated their customer service and responsiveness. I expected the cost to be high, but it was very reasonable. I also assumed it would take hours for them to arrive, but they got here within 20-30 minutes. I would definitely recommend them in the future for the building I manage.

Gal was quick to respond to my request and was able to come out the same day! He was extremely…read moreprompt and had my mailbox lock switched out in about ten minutes. The price was pretty standard for the area around.