Literally just had him come by my apartment and pick a lock. Chuck is professional, responsive, and honest. On our initial phone call, Chuck went through his checklist to make sure if I actually needed his service: picture of my lock, asked if I had roommates or landlords that can respond quickly, etc. He was honest about what he can do and what he can't do and he gave me his pricing up front. I know who to call if I need to get into my apartment again. Thanks Chuck! read more

Called and spoke with Chuck to inquire about assistance with removing a stubborn rosette that didn't have visible screws, twist off easily, or pry off easily with a flathead. Chuck was very honest and just gave me advice on how to fix it, telling me it wouldn't be worth the money and for such an easy job it would feel wrong for them to come out and charge the call and service fee. His advice was spot on and clearly explained and I was able to figure out how to remove it with his advice. I appreciate honest businesses and I will think of Westside Lock and Key for future locksmith needs, happy to support honest businesses doing honest work. read more

Chuck saved the day! My elderly parents had accidentally locked themselves out of their master bedroom. Chuck came over in less than an hour and was able to disable the doorknob and replaced it with a non-locking door knob, as I requested. Chuck was nice, punctual, professional, knowledgeable, and prepared with the needed materials. My parents said he was very quick at unlocking it and at replacing the knob, and they said that he was very kind and easy to talk to. I also appreciated that he takes Zelle payments so I can pay electronically. I would definitely recommend Westside Lock & Key and will use them again if we need another locksmith in the future. Thank you Chuck for helping my parents and making this process an easy one! read more

Chuck was unpleasant to speak with when I called in for an estimate. He was immediately angry and impatient- I couldn't even talk about my needs for services before he bit my head off. How does one provide a service if he is unable to listen and learn about what customers want? His bid for a deadbolt install was also grossly overpriced- ($+500!) Major red flags. Just on the professionalism or communication alone, I'd give zero star if I could. read more

Chuck is amazing! He's quick to respond and is very professional, courteous, thoughtful and knows what he is doing. I would highly recommend him and will definitely be reaching out to him again for future locksmith needs. read more

Westside Lock & Key did a great job! They replaced the locks on a door and the front gate of my house and were also able to rekey the locks to match a single key. Chuck was polite and friendly, and he offered me several different options to fit my needs. He was responsive to my call and provided fast service. Will definitely use them again! read more

I needed my lock drilled and replaced. Chuck was amazing. He was incredibly nice and helpful. He asks questions to ensure you get exactly what you need. As he worked he answered every question I had. He came prepared for every possible scenario with a variety of options to match any existing hardware. If I need a locksmith again I'm going straight back to Chuck. Highly recommended!! read more

Chuck just stopped by to do a follow-up on a project he did on our building locks. He's very reasonable and treats his customers well. I appreciate the customer service. He's a down to earth guy. read more

I couldn't find my keys and I found them on Yelp. My phone was in repair, so I drove to their office. It was a bit difficult to find a parking space, but I assume that it won't be an issue if you call them. Anthony, who came to my place to open the locks and made the duplicate keys, was great. He even fine tuned the cut of the keys to make them work smoother. Highly recommended. read more

Chuck was very responsive to my request to fix a broken lock, even asked if he could come sooner than I requested - definitely a sign of someone who likes to get stuff done! He is a pleasure to work and incredibly knowledgeable. Chuck is great at what he does and refreshingly honest which is rare these days. He's a jack of all trades, got to see him showcase talents you wouldn't expect from typical locksmith. Thanks Chuck for the amazing service and conversation! read more

Called Chuck with an urgent broken lock problem late on a Saturday afternoon. Chucked answered, talked through the problem. Identified a part he needed to pick up right away and made appointment to fix early next morning. Right on time Chuck showed up and very quickly had repairs done on Sunday morning. Chuck knows his stuff, a lifetime of being in the business. No nonsense, no fuss. Would highly recommend Chuck and he will be my first call for future lock issues. read more

I reached out to Chuck from Westside Lock and Key this morning at 7am using Yelp's messaging system. He immediately messaged me with his phone number, and I called him. He was at my house by 7:45 and assessed what had to be done. He replaced the front door handle and lock and the deadbolt, and did an outstanding job, finishing in 45 minutes. I am so glad to have had Chuck do this work for us. Thank you, Chuck! read more

There's a reason they have 5 stars! I called them in a panic at 4:00pm on a Saturday. The owner answered the phone and patiently walked me through unlocking the door for 45 minutes. He was willing to drop everything and come over to help me in a jam, but kept saying he could walk me through this by phone and didn't want to charge me. He just wanted to help. He's been in business for 35 + years and knew exactly how to resolve the issue. What a genuinely nice man. They don't make them like this any longer. I will be using him exclusively going forward and recommending him to all my friends. Very much appreciate it. read more

I needed 2 new deadbolts. Of course I needed them replaced right away. Not only did Chuck answer the phone right away, he did the job in less than an hour. If you need great service, he is your man! read more

I called looking for help with replacing a Kia Soul lock after an attempted break-in. Although they couldn't help, they were super helpful in explaining why and where I could go for some help with my car. Thank you! read more

Super quick service and very helpful! The owner helped me when I was locked out of my apartment.

Chuck responded to out inquiry right away. He is professional, friendly, and fixed our lock without issue. Highly recommend!

Chuck is very knowledgeable and honest/fair with his advice. If you need mobile lock and key services, he's your guy. Thanks Chuck for helping me out! read more

I called this guy needing a service that he didn't provide. He was so kind and pointed me in the right direction, giving me three separate options. He's so kind and knowledgeable, I'm sure he's really pleasant to work with. read more

Had Chuck change the locks for both doors. Very kind, professional and efficient! Would definitely call him again for other needs and recommend to friends! read more

Chuck responded quickly to my quote request, we hopped on the phone to work out the details (super easy guy to deal with and speak to), he quoted me a reasonable price, and came out and did a great job. It was all that simple!! Will use him moving forward for all lock and key needs!! read more

Beyond helpful! Chuck is the first place you should always start your search when looking for a reliable and honest locksmith.

I called Chuck last night, desperate to get our closet door unlocked. He was so sweet and agreed to come first thing on Saturday, which he did! Punctual, honest and so sweet... we were so worried we'd have to break the lock, and Chuck managed to get the door open without breaking a thing. His prices are so reasonable, he is really knowledgeable about everything lock related- answered our questions, made recommendations and totally won us over for life! He's amazing. I also love that he recommended a way for us to get all our chrome shiny and new- I literally have been trying every chemical I could find to clean it! Chuck is so nice, his prices are amazing, and he's the best in the business. If you are in need of a great locksmith, call Chuck. You'd be silly to go anywhere else! read more

Incredibly great service! Had I called someone else, I would have ended up drilling holes in $3000 closet doors. Instead, Chuck was able to change the door handle itself without modifying or damaging the doors. The job was to put locks on several doors that didnt have locks. As a property manager, I am always worried about making modifications to the house when it is something the tenant wants done. Since the doors didn't have any locks on them previously, I assumed I could just pop some deadbolts on there and it would be fine. Had I done that, I would have ruined the doors. Thanks again Chuck! read more

I found Chuck through Yelp and was pleasantly surprised at his can-do attitude with all the knowledge to back it up. He re-keyed my entire new house down to one key (!!!) and got me out of an emergency lost key bind--I have to say, an age of disposable everything and businesses clearly lacking focus and ability, it's nice to know you can still find people who are amazing and seasoned at their jobs and do them with a big ol' smile. I'd definitely use Chuck again for any of my lock and key needs. xx read more

I contacted Chuck this morning to change the lock on four deadbolts in my house. He came over almost immediately and did a great job, and was even able to do a master key that worked over all 4 locks with other keys only working for a subset of the locks. Thanks! read more

Chuck was punctual. He took one look at my locks and got to work. He was meticulous and quick. I got all my locks rekeyed and Chuck checked each key and lock worked. Great price and great service. I'd highly recommend Chuck to solve your lock and key problems. read more

I needed all my cylinders rekeyed (8) Chuck arrived on time. Knew what he was doing Finished quickly and was gone What more could you ask? read more

Chuck showed up at my front door one hour after I gave him a call inquiring about switching out my front door locks. He was cordial, friendly and most importantly, no-nonsense when it came to getting the job done without any gimmicks on price. I would highly recommend Chuck and Westside Lock and Key to anyone looking for locksmith work, whether big or small. read more

I called Chuck to re-key a lock at my home. He did a great job, was on time and quick. His prices were very fair. I would absolutely recommend him and use him again if I needed to. read more

If you want an honest locksmith who won't try to upsell and tells you like it is, Chuck is that guy. He rekeyed locks for me and saved me a lot of money in the process. I feel like he was honest and I didn't feel the same about the other options I called for estimates. He showed up when he said he would, did exactly what we agreed and the price was good. Can't ask for more than that. read more

Charles is simply awesome! His communication and customer service is fantastic and he gets the job done. He's very honest, knowledgeable and helpful. I work in real estate and I'll be recommending him to everyone I know who needs a locksmith. read more

Chuck was great and I highly recommend him. I needed help with front door locks and a tricky mailbox lock. He came in, diagnosed the issues and was able to fix everything while also informatively explaining what the problems were. Thanks Chuck for the great job and conversations! read more

You can't ask for a better locksmith and person than Chuck. On-time, reliable, and always honest throughout the process, I really enjoyed working with Chuck to outfit our new home with 3 deadbolts and 4 doorknobs. I came in thinking I knew what was best thanks to some family recommendations, but Chuck patiently walked me through the pros/cons, priced things transparently from the get-go, and ultimately serviced the home quickly and cleanly. We'll be working with him for years to come and I'd recommend the same to anyone else! read more

Chuck answered my call on the first ring and was able to come out the same day to fix a couple of locks. After checking out the locks he retired to his mobile key repair truck and got to work. He changed 3 cylinders, made 4 keys and it was all done in a very short time. Prices seem reasonable. He also cut open a a padlocked door I had without key for it - no charge! He takes c.c. only. Glad I chose him from Yelp and would use his services again. Tell him OG sent you! read more

Great experience with Chuck! He was available same day, and incredibly thorough with rekeying all of our doors. Extremely knowledgeable about various lock options for our new home, and pricing was more than fair. Will continue to use him for all of our related needs! read more

Chuck was very friendly, was extremely knowledgable, and knocked out a job that I was assuming would take all day in (maybe) 2 hours. We explained my options to me as we went, and the results are fantastic. I'll definitely recommend Chuck! read more

They REALLY don't make them like Chuck anymore! I purchased a padlock for my garage and closed it in the wrong direction which made it impossible to remove. After calling two other not so friendly places, I called Chuck who first suggested I start trouble-shooting and if it didn't work, call him back. I wound up calling back (this is now 7pm in the evening) and Chuck spent time on the phone trying to coordinate fitting me into his already full schedule. He advised I call him as early as 6:30am to check in and after texting (his communication and follow-through is off the charts!) throughout the morning, he got to my home BEFORE I DID and waited; in a matter of 10 minutes, start to finish my lock was removed AND he GIFTED me with a new lock because the only one I had was destroyed. Seriously, it is so redeeming to know that people like Chuck still exist. He's great at what he does, reliable, fair priced and truly kind. Keep West Side Lock and Key in your list of contacts, I KNOW I WILL! THANK YOU CHUCK!! read more

Chuck is a pleasure to work with. He changed all of the locks on my property, and we had some great conversation along the way. Incredibly knowledgable, straightforward and honest. Very highly recommended. read more

Called Chuck at 11:40PM to inquire about the cost of a residential lock-out. First I verified his license on BSIS because I always like to make sure I'm calling a CA State-Licensed professional and not a con-artist. Chuck explained that his techs were out on jobs and unavailable for several hours at least. He did take the time to verify that a quote that I had secured from another local locksmith was fair. If you're looking for a REAL locksmith in West LA - look no further! read more