New policy's are completely stupid. If someone books a refill, just provide a refill. Don't up charge me a full set when I don't want a full set. If someone needs a full set and schedules a refill then just do the refill! They charge you for a full set if you have 30% or less lashes. How do they know what 30% looks like? Don't waste your time here. Getting a good technician is hit or miss. read more

I give this place more than 5 stars. I had went in for an appt at 3 and there was a small mishap with one of their techs and the girls at the front went above and beyond to make room for my appointment still. The customer service is amazing and the girls at the front are soo nice!!! My lash tech was Camila. Not only was she incredibly friendly but she did my lashes EXACTLY how I had envisioned them!! Like exactly!!! She did my full set in about an hour and half. I am so glad she was the one who did my lashes and will be sticking with her for all my continuing services. This was my first experience getting lash extensions and it was an amazing one! I joined the lash membership for $59 a month and I am beyond in love with my lashes. These girls are great and it was a great investment. read more

I wish I could give this place a zero the first visit I was charge 30 extra on top of my membership of $119. So I go back for my refill I was changed 45 this Time so that's when I asked what's point of having a membership. Get home that even eyelashes coming off and itching like I have crabs or some. Call them the next day they reschedule me to come back that Saturday but the lady going tell me she didn't have time to redo them. I had a wedding the next day. So I feel like I was rod $160 plus I had to go somewhere else to get my lashes done again. So that was $30 extra on top. I have been calling asking for the general manager to call me for 3 weeks now still having got that call yet. The manager rolled her eyes at me when I was telling her this is not cool that I paid for eyelashes but don't have eyelashes don't make sense to me. Very rude. read more

Noemi was so pleasant and nice. Really made my day! Great customer service. I was referred by a friend and definitely will be coming back!

Great experience for a first time lash user! Lexi was fantastic and my lashes have looked great even when it was time for a refill. I've bought the membership and super happy with the results. The staff at the front is helpful and always wiling to accommodate. Appointments are a must. read more

Amazing Lash Studio - My first set of lashes by Lexi all size 15!! - Eyelash Service Near Me - Irving, Texas

I understand that the pandemic couldn't possibly be easy for this lash studio but literally have called to cancel my membership and still get charged the next month to require me calling again. The amount of my time this matter has required is frustrating and concerning, just would watch your account that they don't charge you after you've terminated. read more

I love the Las Colinas Amazing Lash studio, they have the best customer service and they all do Great lashes!

Nice and friendly staff. Professional and experienced stylists. Taylor does an OUTSTANDING job! She is also so friendly and gentle! She performed a miracle on me as my natural lashes have suffered over the years from the glues, etc. When I looked in the mirror after we were done, it was like my first experience! Beautiful, thick and glamorous! Definitely recommend Miss Taylor! read more

My first visit here was great, no complaints..good customer service, nice relaxing environment, and good prices. I went for a fill and my lash tech was able to keep my lashes consistent. I will be returning. read more

Great service with plenty of appointment options. I gave it four stars and not five stars for a couple of reasons: (1) there's a weird distracting thud noise in the rooms which can get really annoying about 30 minutes into your appointment (2) immediately after my appointment I got home and it felt like something kept poking my eyes; I realized not all the lashes that were close to my lash line were glued down so they were poking my eyes. They have a 3 day policy where you can come back in and get a touch up in instances like these though. I would definitely go back and get my lashes done here. read more

The communication sucks there you have the young ladies in the front signing your for memberships and then next thing you know your card is getting debited to amounts then you call you can't speak to a manager they have to give the manager a message she never calls you back to explain the different debit amounts I never knew that they even carried a twice a month membership cuz I always sign up for the once a month membership then I go in to get my free refills twice a month and I asked before I lay on that table is this considered one of my credits yes I am told that I only have to pay $25 for the volume but then my bank accounts get debited twice for different amounts it's always two different amounts then what the young ladies in the front are telling you so there's a lack of communication somewhere and you can never speak to the manager it's always a message and she never calls you back to explain to the young ladies or even the customers what's going on with these different amounts that my card is being debt when I am told one thing and they're doing another thing with my money very unacceptable so now I must have to call my bank to dispute these different amounts cuz these are not the amounts that I am told that's supposed to be debited from my account. read more

I'm not from here (Dallas) I'm from Houston and Amazing Lash Studio was the closest set of lashes from what I'm use too. I appreciate how clean and neat they are. I get 6D volume because I love the extra dramatic look. They have me looking amazing. Thanks Amazing Lash Studio. read more

Omg! Bree is amazing! So gentle and accurate placement of the lashes. I would highly recommend her over the other locations and stylists. I've had my lashes done by several places over the last 3 years. She's the bomb! read more

Excellent place. The ladies are completely aware of what going above and beyond for the costumer is. I have been in the costumer service business for many years and can pretty much tell from just entering an establishment if I will be satisfied as a costumer or not. From the moment my appointment was made via email/phone, I knew they were absolutely professional and caring. When I arrived, I was received with a warmth welcome and was very well taken care of the entire time. Rae A. made sure I was completely happy with the Service, she answered all my questions and made me feel comfortable through the entire process. Thank you for the wonderful service! read more

Ok here's the deal I went back to my favorite shop in Las Colinas & everyone knows Evelyn is gone. So I went with Lauren. I think she is really sweet so far it's just building that new trust & quality with each other. Knowing the technique & style of someone new. So with that being said I think she can do (PROBABLY) an absolutely amazing job on people. However my lashes have been falling out like someone just got a hair cut. There literally not hardly any on my eyes read more

I just recently started going here. The ONLY reason I'm giving them 2 stars is because of their scheduling system. Lauren does my lashes and she is absolutely FANTASTIC. However I called to move my appointment up a week earlier than originally schedule and showed up and it "wasn't" on their calendar. Needless to say I didn't get my eyelashes done before I have an event this weekend. All they did was apologize which is expected. I don't expect a free handout at all but there was no offer to see someone else or effort to help out. Next time I'll make sure to write down who I speak with because they clearly told me they had my appointment moved and didn't. Very frustrating. read more

Just got my lashes done - it was my first time here and loved it. Everyone was friendly and my lashes look great.

Always great customer service. I typically go to Lauren but I haven't had a stylist that I dislike.

Great place to have your lashes done! I've gone to Eneida and Evelyn and both are great!

This place is awesome! The girls know exactly what they are doing and prices are not bad considering your eye lashes will be looking on point wth zero effort! They are always professional and live up to their reputation! Five stars! read more

I initially had a membership at the Greenville Ave location, but the Las Colinas location is closer to home now. The staff has a great attitude, very professional, and makes time to EDUCATE you on how to care for your natural lashes as well. read more

I was referred to this location and to an amazing artist, Anita, by my hairdresser last year. Going to see Anita is better than any spa treatment I received anywhere. It is soooo relaxing and worth every $ and minute spent in that salon. Their service and pricing, while not cheap, are far more reasonable than other places I inquired that offered other types of lashes at 2X or 3X the price of this studio. I also had a wonderful experience with Evelyn recently when I had to find a back-up as Anita is typically booked out. read more

I usually go to Amazing lash studio in Southlake, but since Las Colinas is closer I decided to come to this location. Never again. I pulled up to the location and right as I was parking I received a call saying my lash expert called in. 12 minutes before my appointment!! At least have the courtesy to call an hour before your set appointments. Wasted gas and time!! I'll drive a little further to Southlake, they are amazing there. read more

Super awesome service! & my stylist Erin was very professional and did an amazing job! Will definitely be returning and bring my fam & friends! read more

Lashes literally look plastic, just terrible quality. I've done extensions before where I paid more but they were so much more natural looking. These look so cheap and tacky, I'm sorry to say. I'll pay double somewhere else to get these off. Just really disappointed in this place. read more

I recently left another lash place to try Amazing Lash Studio and am so glad I did! The service has been great, from the first call to schedule my appointment through my recent re-lash. Fatima is wonderful and my lashes look amazing when she is done! I get so many compliments on them and I love that they have options for style and length, unlike other places. read more

I absolutely love getting my lashes done here. I recently relocated Texas and to my joy I found Amazing Lash Studio in Las Colinas. They are efficient, friendly and have great hours. Erin usually does my lashes and I always leave feeling great about myself. read more

Antoinette my lash technician is great. I always get compliments from her work. The staff at the Las Colinas location are professional and courteous. Stop in and try them out you will be pleased. read more

Definitely NOT! I have naturally long straight eye lashes. I was curious and wanted to try out fake eye lashes so I didn't have to curl them every day. at first they looked great, I followed their instructions and was very careful, but on the very 1st day they started falling out, they recommended getting fills every 2 weeks which I did once. They were overpriced and decided to go back to natural. When I got them taken out my own eyelashes were TRIMMED, yes!! they trimmed my eyelashes, and when I questioned them about it, they denied it. Terrible, terrible place!! read more

I am totally disgusted with the customer service, or lack thereof, I've received from this location! I enrolled in the monthly membership program in December 2015 and am highly disappointed in the service rendered. Each visit I'm assigned a new lash tech as the turn over rate is extremely high at this location. At the end of my last visit I walked to the front desk to check out and TWO lashes fell onto my shirt. When I pointed this out to the front desk attendant she replied, "It's no big deal but if more fall off just come back and see us." I was mortified at the fact that lashes were falling out before their eyes and the only recourse I was given was to come back if it continued. What eventually led me to this point is I drove an hour to attend my appointment this past Sunday and upon arrival was told I had to be rescheduled because my tech wasn't in. I received no phone call to advise that my appointment would be rescheduled although I receive an obscene amount of reminder calls when they want me to confirm my attendance! I arrived this morning for my reschedule after calling ahead to advise that I was stuck in traffic and pouring rain was delaying my commute. I was told that it was okay and to come in for the appointment. Upon arrival I was told the appointment needed to be rescheduled yet again!! At this point I asked to cancel my membership and the front desk attendant claimed she could not locate my account. They debit my account religiously on the 14th of each month but suddenly when I ask to cancel no one can find my account!! I asked for the manager and was told that she wouldn't be in until noon so I'm sitting in the lobby right now waiting for her arrival so they cancel my account. This is the absolute WORST customer service I've ever received from any business!!! I will be reporting them to the Better Business Bureau!! read more

TERRIBLE. I got an introductory set of lashes, they were horrible I literally looked like a drag queen. I had signed up for a membership while I was there and after not liking the lashes I called back and asked if I could return the products I had purchased and cancel the membership. They said yes which was great. When I took them in to return them I found out I had been charged an extra $10 on top of the $79 for the first full set to see a "master stylist" which was something I never wanted or asked for. They never said anything about it when I paid the day I got my lashes either. Pretty shady if you ask me. On top of all that, my real eyelashes are completely destroyed. If you've never done this kind of thing before and are thinking about it, don't. I wish I never had. read more

I have been and am a long time customer in this location. Service are always good and I'm so happy with my go-to stylist Eneida. She is a master stylist who I'm so happy to pay the extra to have her do my lashes. I went in for my regular refill today. Checked-in with the receptionist and out came a different stylist to greet me. I thought it was a mixed up because I always schedule the next appointment with the same stylist before I leave the facility knowing my her is so popular. The receptionist was rather rude-she didn't admit they messed up with the appointment and blamed it on me. Insisted that I requested someone I don't even know, has that never done my lashes before. It turned out the stylist was inexperienced. No apologies whatsoever. Simple as "We are sorry- we made a mistake was what I want to hear" Very unprofessional. read more

Been coming since my Birthday 2/24/17 and loving my lashes! Customer service is awesome and the girls who work my Lashes do are so patient and do a great job with my Lashes. read more

Love this place!! After getting my lashes done for 3+ years at various places, I was tired of having them fall off too soon and not be noticeable, not to mention the places that over charge like crazy. Then I stumbled upon ALS and LAUREN! They are amazing. I've been going to Lauren for nearly a year now and I couldn't be happier. Now my mom, sister and several friends all go to her as well! read more

I thought I made an appt and called to confirm a week later... I wasn't in the book. But they found a way to squeeze me in. I really liked them & will go back! read more

Don't go to this place to get ur lashes done!!! I got an allergic reaction to the glue and they seriously didn't care at all!! They wouldn't give me an appointment the day I called in pain! My husband had to drive me the next morning first thing in the morning and they didn't care they made me wait and I just needed them off they try to charge me after and they acted like they didn't care and mean! Never going back! I had to go to another place never got an allergic reaction and they actual care about customer service read more

Great experience every time. I have been going there for a year and everyone is friendly and helpful. All the beauty technicians are excellent. I love this place and I am grateful for their service. read more

I've been skeptical about getting lashes but I wanted to try them for a Christmas event I had to attend. I had my lashes done on 12/23/17. Needless to say I didn't get what I wanted and didn't like what I got. The guy was nice I guess although his hands reeked of cigarette smoke. Niceness aside, he didn't give me what I asked for. He did not discuss with me the available options but I said I wanted natural and showed him the photos from the company website of the style I wanted and also what I did not want to look like. He also did not discuss aftercare. I had to go to the website to figure out how to take care of them (I've never worn lash extensions). When I get to the counter, he asks the lady at the counter what she thought. She stated she didn't see anything wrong (like she would say so if she did). She asked if I wanted to schedule a correction and I said no even though I did but I didn't because he was just standing there. I called back after I left to schedule the appt and was scheduled for a correction appt with Anita on 12/26/17 (or so I thought). On 12/26/17, I called to cancel the appt because I had a minor fender bender and didn't think I'd make it and was told by Ashley that there wasn't an appt on the book for me. I'm pissed so I ask her to cancel my membership and she says I have to come in to cancel. When I get there on 12/26/17 shaken because of the accident, I just want to cancel my membership. This same Ashley who did my paperwork on 12/23/17 and said that I would be charged for the membership in two weeks stated that I didn't have a membership to cancel. As I'm talking to her, still shaking visibly from my accident mind you, it is very obvious that she couldn't give a f*&$ so I just leave. I wished I'd had a good experience, I wanted to have a good experience in spite of the smoky smell of the "artist's" hands as he did my lashes but I did not. In fact I wasn't going to write my review until after my correction to give them the benefit of the doubt. That didn't happen. read more

I have been getting lashes for 5 years and this was my first experience at amazing lashes. I had a great experience with the staff. The manager Zorah was nice and very helpful. The technician Fatima was great. I was shocked to know she had not been doing lashes for years because she did such an awesome job. Apparently there are others on yelp that thought so as well. Keep up the good work Fatima. Ellen read more

I went to Fatima and she does an amazing job. All the stylists at this location are great!