I ordered my wedding dress from RK Bridal in mid-December and they gave me an estimated arrival date of 4/27-- just 1 month before my out-of-state wedding. RK refused to offer alteration services to me as the time frame was too tight. After some internet research, I came across Amanda and sent her an email. She responded promptly and assured me that should could get my alterations done in time. I loved that I could reach her by email and that she was responsive-- I'm not much of a phone talker and I like to have written documentation of everything discussed.
In March, I realized that RK Bridal had ordered me the wrong sized dress-- 3 sizes too large! This would just add to the alterations that I needed done in a tight window. I was immediately stressed out over this and reached out to Amanda and without skipping a beat she reassured me that this would be no problem for her and that she had done this (successfully) before. I was breathing easy again.. What a life saver.
At my first appointment. I found Amanda very laid-back, confident, and reassuring. She booked me for about 5 or 6 appointments leading up to my wedding. Alterations needed on my dress included taking it in a ton, and swapping out a white satin ribbon for a colored satin ribbon (involved removing and reattaching a applique), hem, and a french bustle. I had ordered extra lace with my dress as I wanted a custom matching bolero made. Amanda told me to email her pictures of what I had in mind, she took one measurement, and at my next appointment she had whipped up a custom bolero pattern that she had me try on so she could perfect it to my body. In the end, she also made me a lace trimmed veil with the extra lace.
Somewhere around my 3rd or 4th appointment when the dress was fitting me much better, Amanda mentioned that I really didn't need a hem on my dress. It was maybe a centimeter or two too long, but for the amount of money I would save by not having her hem it, it would probably be worth it not to just live with the length as is. I'm all about saving money, so I agreed to forego the hem.
All went smoothly up until my last appointment. I was picking up my dress on a Saturday, and catching a flight on Monday for my out-of-state wedding. During my final fitting, we discovered that the dress was far too big around my bust. So big that Amanda said she could not let me leave with my dress looking like that.. it had to be fixed. She also told me that it would take at least 3 days to fix it properly-- However, I was catching a flight in 2 days. She advised that her "quick fix" would not look as professional as a proper fix, but she would do her best. I didn't have a lot of options at that point, and her work had been so great up to that point, that I trusted her. Over the course of the next 3 hours, she worked on my dress in 10 minute increments in between her other appts. By taking it in a little under the arms and adding in a 2nd cup, she was able to get it to the point that I would not be flashing any of my guests. The whole situation was not ideal.. and I believe it could have been prevented. 1.) My cups were not sewn into my dress yet at my 2nd to last appointment. So, I was not able to properly assess at that appointment if the top was fitting just right. I think we may have caught some of the issue had they been sewn in at that time. 2.) Like most brides, I was doing my best to eat right and exercise and lose a few more lbs before my big day. There was a 10 day gap between my last two appointments and resulted in my dress not being as snug as it should have been. Maybe a 5 day span would have been better between those last 2 appointments.
The other blip, was that when it came time to settle my balance, I noticed that she had not given me a discount for not having to hem the dress. When I brought it up to her, she said that I had actually been quoted a sort of "all inclusive bridal gown alteration package", and so there would be no discount for not doing the hem. That was a little annoying as she was the one that had mentioned earlier on that she could save me money by not doing the hem. Had a known that I could have had my dress hemmed to the perfect length for the same price, then of course, I would have chose to have it hemmed! At that point, I was ready to go... I just went through a quick fix alteration and had a flight to catch in 2 days, I had no energy to argue it and just paid the originally quoted balance.
Would I use Amanda again? Absolutely. It didn't go perfect, but she really came through and saved the day for me more than once. I would handle a few things differently along the way with her.
Amanda is a gem, knows her craft inside and out, and overall was a pleasure to work with. I think her business might be growing faster than she anticipated and so she may be stretched a little thin leading up to wedding season. However, I would hands down choose her again! read more