My shower's hot water pressure was low but my cold pressure was normal. So I reach out to Beastbay…read moreplumbing, they respond really quickly and scheduled an appointment in 2 days. Jovan came through the garage just as requested as my baby was napping in the living room. He diagnosed the issue and recommended the shower valve cartridge to be replaced. He didn't have the special part on hand, so another colleague of his, Jayme came within an hour and fix the issue within 30 mins. The whole process took around 2 hours. Jovan and Jayme was professional and clearly explain the issue and risk with the repair. Ensure that I fully understand my options. I highly recommend beastbay plumbing, their staff know what they are doing.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

Great, honest and quick service. I don't know anything about plumbing but Steve asked enough…read morequestions to identify the issue. The price was reasonable even though I called after hours and Steve showed up within the hour. I highly recommend!

Steve was an amazing professional to work with. In addition to solid workmanship and knowing his…read morecraft, he was honest and reliable. He is a highly professional and honorable businessman. While one doesn't normally hope to need a plumber for any reason, Steve is the first person I will call with how he came through!

Another 5 Star review for these guys. Fast professional service with a fair price on a complicated…read moresewer lateral reroute. Big thanks to Coltan, John and the rest of the crew.

all good, recommended all good, recommended all good, recommended all good, recommendedread more

I requested a Yelp service request and Trenchless was one of the businesses that contacted me with…read morean automatic response. I have used them in the past so I felt they were a quality company. After talking to Trenchless; I received an email confirmation for an appointment on the same day (Saturday) which was within a few hours. I later received another email of a name (Joseph Johnson) and picture of the technician to arrive. I did receive a call asking if the tech could arrive earlier since he most likely finished his previous appointment and I accepted. Joseph arrived and we discussed the problem. I previously tried to resolve the sewer clog but was unsuccessful. I already had pulled the toilet so it was easy for him to start his rooter/snake machine and he was able to unclog the sewer line easily within an hour or less. Joseph was very nice and professional and cares about his customers and the service he provides. We chatted briefly and thanked him for the great work. I did ask him if they could camera the line so I can find the cleanout right in the front of the house (not near sidewalk) and he scheduled someone to come over on Monday. The service call was only $99 and my problem was resolved by a real professional. Thanks Trenchless and Joseph!

WOW FACTOR? Yes, there was no charge for them to check a smell, which likely is a dead rat…read moresomewhere. Excellent and competent service rep. USE AGAIN: Yes. They do a great job and provide confidence they know what they are doing.

Advanced Trenchless responded quickly to our request for help on a complicated sewer lateral…read moreproject. Jordan was great at diagnosing our current situation and explaining the work that needed to be done. We'd happily recommend them for big or small sewer lateral jobs.

We've worked alongside their team, and they've consistently demonstrated professionalism, skill,…read moreand clear communication -- qualities that are getting harder to find in this industry. What stands out most is their integrity to do right by their customers. They do things the right way, not the easy way -- which is exactly the kind of partner you want when quality and client satisfaction matter. If you're looking for a trenchless company that truly knows their craft and treats both clients and colleagues with respect, Advanced Trenchless is it. Highly recommend.

My kitchen sink was clogged for about 1 week since having a 75ft snake through a promotional…read moreplumbing service (not disclosing what company lol) did not work (it had stopped maybe 50ft in and while being retracted, lots of black sludge flew out). During that time, I had broken some copper fitting pipe parts underneath the sink so I did not put them back together to make sure it worked. Luckily, things happened for a reason so I bought new hard plastic pipes to replace everything but water was still slowly flowing out of my dual kitchen sink. I remembered the person who did the snake mentioned it might be time to get a new mainline pipe which meant breaking the walls and slab since I don't have a crawl space equating to 15-20K or an epoxy pipe lining to make it good as new again for 8K; I have no money for any of that so I googled "best ways to unclog a kitchen sink if 75ft snake fails" and was recommended hydro-jetting from AI. I then searched hydro-jetting Livermore and was recommended Diablo Hydro-Jetting immediately on my mobile phone where I was able to view both their website and Yelp reviews before calling 925-277-0200 on a Sunday evening. Fortunately, Jeff answered my call even while eating dinner who reassured me that he was 100% sure that my kitchen sink can be unclogged since they can blast it up to 500ft and if there were to be any complications that the competitive pricing comes with the drain inspection camera as needed. I truly appreciate Jeff's Team; Jose and Alex for taking on this difficult task. Jose was hydro-jetting my kitchen sink while communicating with Alex who was controlling the unit by the van. Initially, Jose and I feared that the black sludge would appear since pushing water with water and it was in fact what had happened where it was caught in a big metal container underneath the kitchen sink. Jose immediate told Alex to turn off the unit and requested to get the portable compact hydro-jet vac to clean out the container before resetting then restarting a 2nd time from the top with the vac on to catch everything as it goes. Then with some luck, we were able to hear the water flowing after it was unclogged, the sound of success! Jose then proceeded to check my cleanout area which was located outside of my house, opened it and made sure that the same sound we heard in the kitchen was heard there as well. And to ensure that my kitchen pipes were clean, Jose went ahead and did the hydro-jetting a couple more times just in case and even had Alex bring cleaning solutions to help wipe away some black sludge that flew to the side of the cabinet wall. The whole process took about 1hr and the invoice has a limited 90day service warranty guaranteeing against future clogs from reoccurring. This was the best investment I made highly recommended and I am very grateful for Jeff, Jose and Alex; they never upsold me anything and they truly are professionals in the field strictly hydro-jetting and nothing else, established in 1994 with over 32yrs of experience! Thank you once again Jeff from Gordon, my kitchen sink is flowing like Jeff Gordon the NASCAR champ!

Needed two drains cleared at my office building, called Jeff, Francisco came out the next week, did…read morea great and efficient job, at a reasonable price. A pleasure to deal with Diablo Hydro Jetting, you cannot go wrong. Highly recommend.

My sink was clogged and the garbage disposal was not working. I was surprised to see that Plumbing…read moreSolutions was open at 6:30am and taking same day appointments. Ed showed up right on time, fixed both issues and wiped down the area. He was in and out in 22 minutes and was very nice. Extremely happy with the service.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

I had a broken main. Excellent communication and troubleshooting over the phone. They arrived on…read moretime and finished the job within the quoted price. Great people and very professional! Will be contacting them again for any future plumbing issues.

Bad bathroom and kitchen sink clogs that I couldn't unclog. And I tried everything I found on…read moregoogle and YouTube videos and shorts. Taqee and company came and unclogged both in a quick and professional manner. No more headache for me. Highly recommend. Down to earth dudes as well.