UPDATE*** Michael just called my father(whom lives with us), believe it or not, and told my father that if I didn't take down my Yelp review that he would sue me for defamation of character. Then he proceeded to tell my father that my home is not in a business zone and that he would report me to the city (I own a business my self). I then called him and asked him why he didn't just call me, his exact words, "There's no sense in talking to you." Ok, so you're going to call my old 70 year old father to and stress him out? Incredible!
(He has another Yelp account so I had to post on both)
He didn't have a camera to look down in our drains or anything like that. He stated, "plumbing equipment is expensive and I need about 30 racks to get everything I need." No camera to see what was wrong, nothing.
First of all, if you do decide to move forward with Michael, make sure you get an exact price from him, if not , he will do to you like he did to me, "Don't worry about it look at our slogan." Which is, We drain everything but your wallet. Initially Michael told me the job would be $650, so I went to leave him a check and he told me not yet, not until after we're done. I got a bill for $790 and the invoice had Masonry work on it. Since when did we agree that you were to do masonry work on my home? We hired a plumber to do a plumbing job at our home. "well that was on the house." Ok, so why is it on my invoice, why does the masonry work you did Not match the alignment of the rest of the bricks and why did you do this without asking me first?
If you and said company agree to a time of arrival then that's what you should expect, right?
Michael did not arrive on multiple occasions and Responded in a manner that I felt uncomfortable. We'll be there at 9 am, 8:45 am, we're just going to lunch and will be back, are all things we heard from Michael. Not once, showed up on time and we asked to reschedule because 3 hours later he still wasn't back from his long lunch. The job he did for us required our water be off so we had no water all day . I will attach a picture below.
If you and said company agree to something then that's what you should expect to come home to correct? After a long day away from home, I came home to some contraption in front of my house that was sticking out and could easily get hurt on; I called him moments later and asked him, "Hi Michael, I just wanted to make sure that's not how you are going to leave that because that's not what we agreed upon." His response is hilarious, " Well being a plumber is like playing Doctor or an Engineer, does it hurt here or here, so we have to find the right spot." Really. Why would you do something that the customer wasn't aware of and didn't agree to? He spent 3 days in front of our home and not once did he have an exact answer to our questions.
He also had opinions about another local company, Christian plumbing, "They should just give up already." read more