I had a great experience with Beast Bay Plumbing! I called because my toilet had been running/draining water all night. They called me back right away and had Sidney come out within an hour to inspect everything. He was very friendly, communicative, and explained what was going on. I ended up needing the whole toilet replaced along with the water shut-off valve. Jayme came out afterward to do the replacement and did a great job. He was very nice, professional, and worked quickly. Both Sidney and Jayme kept me informed throughout the whole process and were a pleasure to work with. Everything was taken care of the same day, and the price was very reasonable considering everything that needed to be done. Great service from start to finish. I would definitely recommend BeastBay Plumbing! read more

Beastbay has promised to fix the problems with the permit and they say that the inspector will sign off on the fees, which I think means I will not have to pay. Once that happens I will take down this post. read more

Fast service and very reliable! It was a pleasure meeting Jovan and Ron both went above and beyond to solve our clogged drains. Highly recommend the business. read more

BeastBay pluming what a scamming business!!!!! I called for a simple cartridge replacement. The handle fell off. They come to see the project and quoted me $650 or $2,300 and said they had to open from the wall. The guy on the phone was so pushy and kind of rude like bullying me to go forward to make it fix. That felt totally overpriced and I called 2 more companies and found one that did it for $300. I can't tell you what company it is as it will look like I am not saying the truth. Please , please get 3 estimates at least to make sure you are not ripped off. They are too greedy. read more

My shower's hot water pressure was low but my cold pressure was normal. So I reach out to Beastbay plumbing, they respond really quickly and scheduled an appointment in 2 days. Jovan came through the garage just as requested as my baby was napping in the living room. He diagnosed the issue and recommended the shower valve cartridge to be replaced. He didn't have the special part on hand, so another colleague of his, Jayme came within an hour and fix the issue within 30 mins. The whole process took around 2 hours. Jovan and Jayme was professional and clearly explain the issue and risk with the repair. Ensure that I fully understand my options. I highly recommend beastbay plumbing, their staff know what they are doing. read more

BeastBay Plumbing - Replacing shower valve cartridge - Plumbing Near Me - Benicia, California

Service was for water running in toilet. Appreciated fast service. But for $280.00 and $20 tip they could have taken packaging and old parts out when he left. read more

BeastBay Plumbing - Packaging and old parts. - Plumbing Near Me - Benicia, California

We solicited estimates for a tankless water heater install from several local (Vallejo) plumbing contractors, BeastBay Plumbing among them. We are still in the process of deciding which estimate to accept, but I wanted to give a shout out to BeastBay, and to Sidney Melancon, in particular, for his attention to detail and his professional and completely customer-service oriented demeanor. read more

Had to hire a plumber for the first time ever, and honestly I was terrified it was going to cost me my firstborn child. I tried fixing it myself for a while but finally caved and searched on Yelp. Got a few messages from local plumbers and ended up going with Beastbay Plumbing after reading some solid reviews. There was a little hiccup with the timeframe their office quoted me, but no big deal -- as long as they showed up the day they said (and they did!). Sidney and Ian came out, checked out my kitchen sink, and quickly figured out the garbage disposal needed a full replacement. They gave me a quote that was totally reasonable, I signed the agreement, and they got it done in a jiffy! Fast, friendly, clean, and easy -- couldn't ask for more. I'll definitely be keeping their card handy for any future plumbing issues (though hopefully not too soon!). read more

We were very pleased with BeastBay Plumbing. The staff we dealt with were friendly and professional. The technician quickly located the source of the clogged drain and clearly outlined the options we had. They answered all our questions and we are confident that we chose the best solution for our current problem as well as preventing future clogs in the foreseeable future. They cleared the drain and ran a camera down the length of the pipe to show us the condition of the pipe. We authorized them to smooth out the walls of our ductile iron drain pipe and then showed us the "after" condition of the pipe, which gave us peace of mind. The cost was reasonable and we are very pleased with BeastBay and highly recommend them. read more

BEWARE! BeastBay almost blew my house up! Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front. read more

Competent install of a new water heater. The job was done in a single day. Hot water restored.

Men did not complete and finish job or put back things . For a $4500 job I expect better service. I won't use the company anymore

The response to our request was prompt and courteous. The leak was repaired and the price was great. If the need arises we will call on them again. read more

Professional team, free quotes, Spanish-speaking, and very efficient! My shower was slow draining & left a LOT of standing water no matter how often I used Liquid Plumr or Drano. We gave away all of our drain snakes when my dad passed, so the BeastBay team came out and cleared my shower drain in less than 20 minutes for a fair, awesome value! read more

We needed a quick water pipe cap off due to an old cartridge jam. Jovan showed up within an hour after scheduling a same morning request - he was quick and efficient when analyzing the issue and our needs. Since our updated shower materials hadn't arrived yet and our water was turned off, Jovan shared that he could quickly cap off the water line for a very reasonable price until it is time to replace the cartridge and valve, and install a new shower handle. Jovan quoted us an estimate, provided a military discount, and even shared information that might help us in the future (e.g., home filtration system that could help prevent white build-up stains, pipe issues, etc.) with an emailed quote for us to reference to in case we were interested. We are thankful for Jovan's honest work and his quick and efficient service. Thanks again, Jovan! read more

This team came to replace a sump pump and a garbage disposal. They were very professional and very clean. I highly recommend them. read more

We chose BeastBay Plumbing for a complete home repipe after meeting with several companies. Ron Buris and Jovon were professional and promised great service, which is why we hired them. I requested the work be permitted. The crew worked hard, but cleanup could have been better. Unfortunately, the day after the job was completed, a newly installed pipe behind our chimney leaked, soaking our brick fireplace. They repaired it, but it leaked again a couple of days later, causing more water damage. We had to shut off our water and went without water until Monday because no technician was available Sunday. I was told someone would bring fans to dry the area, but no one came, so I rented them myself. The city later failed the inspection, requiring additional corrections. We paid $24,972 for this project. After final payment, communication became very poor. I expected better follow-up and accountability for a job of this size. The inspection is failed and I can't get anyone from BeastBay to come fix the issue. I get the run around every time. Beware. They are good sales people and will sell to get what they want and will hound you for payments. UPDATE: BeastBay resolved the issues, and the work passed inspection. I am now a happy customer. I understand that mistakes can happen, and I base my reviews on how a company responds and handles the situation. Although it was not handled to my satisfaction at first, BeastBay ultimately followed through, corrected the issues, and made things right. I appreciate their effort and responsiveness in resolving everything. read more

My experience with beast bay plumbing was extraordinary. Made an appointment super easily and they came around my schedule. Our water bill indicated that we had a leak and I am literally just a girl I did not know what to do. Luckily I just had to make an appointment with beast bay plumbing. Sidney was the first person that we encountered and he explained throughly what needed to happen. Was able to start the project based off of our time frame. Then came Edgar and Ricardo, the two cutest brothers that we got the pleasure to see for four days, they let us know what was wrong what they accomplished that day and were so kind in our home and was so clean. Very polite and professional young men. If I need anything else done I would not call anyone else. read more

Awesome team the time line worked out perfectly, great price and discounts, I would recommend this company estimate done while there no delay in my decision, other said we will get back to you read more

Jovan was super friendly and efficient. Really easy to work with and did a great job! From first request to completion took under an hour.

Zero Star. Made and confirmed appointment. After the appointment window has elapsed, asked what's the technicians ETA. No response though text was read. Make sure to line up other plumbers--can't rely on them. read more

A family member in Vallejo had an old faucet that leaked, and she didn't want to have to replace the whole thing. Jayme from Beastbay was able to fix it in under an hour. She's happy. read more

Great service and excellent response time. Attentive and knowledgeable technician ready to go above and beyond to meet the customer needs. Perfect value for the timely and accurate service. The issue is identified and resolved. read more

Called Beastbay plumbing after seeking help on Yelp. They promptly scheduled an appointment and the technician Jovan Cummings arrived. Courteous and helpful. He quickly diagnosed the issue. And it was a quick fix of the problem. I highly recommend beastbay plumbing and Javon for any plumbing issues. read more

Polite & Professional - in and out in a timely manner - well priced service - Sidney / estimator- foreman, Jayme / installer, Janea / office & Ron / owner are top notch. Thank you for installing our new water heater. read more

Way over priced for one thing and they wanted to charge $350 to pull a permit what a scam. A permit can be done online and it costs $150. Never ever will call them for service. There is no value nor service with this company. read more

Same-day appointment, had a fair price for the faucet installations, and arrived on-time. They were professional and handled things efficiently. Can't ask for better than that. read more

So I should start by saying, I have been using this company for years for various work, including major plumbing work, toilet installations, and running a gas line. With that said, on a Saturday evening, I accidently broke the water faucet/hose outlet connected to the main water shut off. So water was going everywhere. I was confused, as we had just spent a lot of money running a new line to the street 2 years ago. So I called BeastBay to see if they could come fix it, as I had no running water. The dispatcher told me they didn't have anyone available until Monday! I told her I had an 80 year old senior citizen in my home (my mother). After I took my Monday appointment, I tried calling 2 other companies. One well known company told me they don't service Vallejo, while the other one *ahem* rooter pretended they couldn't hear me on the phone. Jerks!! Next thing you know Ron, the owner from BeastBay called me directly and he sent one of his employees out that night to patch my water line. No questions asked! Turns out they had connected the new waterline to my 40 year old pipes with the original job. Either way, I am happy customer as we have running water again, and no leaks. I highly recommend this company, especially for Vallejo since those other companies think they are too good to come out here! read more

Beastbay changed a commode unit for me and, as before, did a great job. David Crawford was punctual, courteous and meticulous in his work, and it was a pleasure. I cannot recommend them highly enough. read more

Having emailed them late on a Monday evening before Thanksgiving, someone from BeastBay emailed me right back and said they could get to my problem Tuesday the next day or Wednesday. Dispatcher called me at 10 AM the next morning and gave me a window of 1 to 3 PM that day. Their guy Jovan showed up right at 1... COOL! This guy is great -- nice guy, professional (CLEARLY knows what he's doing), fast, efficient, and respectful of our property. The quote he gave me as WAY lower than I expected (switching out an old rusted shut-off value from 1974 and piping from wall to toilet tank) at 200 bucks. He went beyond and did the job right (explaining afterward how some plumbers might cut corners in dealing with the valve connection to the copper line, but showed me the proper way he did it). He was in and out in less than 90 minutes. HIGHLY recommended. read more

BeastBay Plumbing - Perfect. - Plumbing Near Me - Benicia, California

We needed a new toilet flange and kitchen faucet replaced. The response time was quick. The time to complete the job was initially quoted as 3 hours, but Jamie Perez was in and out in less than 2! read more

I'm super impressed with BeastBay's service. They were responsive, professional, and with competitive rates. They came and completed the work and were friendly and knowledgeable. I would highly recommend. read more

Giving these guys another 5, even after a miscommunication this morning. I needed 2 bathroom faucets replaced and was price shopping this time around. Money is tight these days with inflation and all. I spoke to their office/sales guy on the phone and he promised a price cheaper than another provider so I went ahead and scheduled the appointment. Upon arrival, the quote was hella off and almost double what the guy on the phone said. I was HOT, but the guys who came to the house were understanding. They got their owner, Ron, on the phone and he quickly made it right and took care of me. I got my faucets replaced plus some old valves as well as they were seizing up pretty bad. Shout out to Claudio and Daniel for being super thorough, efficient and understanding. The work they performed today was solid. I'm taking this moment to apologize to them for getting angry this morning but understating where I was coming from. It's hard dealing with upset customers and they handled it well. Mistakes happen. Miscommunication happens. At the end of the day, it's how situations are handled and that's what separates good businesses from bad ones. I appreciate how BeastBay handled this one. They didn't lose a customer today, they reassured one's trust. read more

BeastBay Plumbing provided an excellent experience from start to finish. The level of service they offered was impressive--they were prompt, professional, and handled everything with care. The technicians clearly knew what they were doing, worked efficiently, and made sure the job was done right the first time. Javone in particular was super helpful and concise when explaining all of my options, which made it much easier to make an informed decision without feeling pressured. For the quality of work and service I received, I felt the pricing was very fair and a great overall value. I would happily use BeastBay Plumbing again and highly recommend them to anyone needing plumbing work. read more

I was very pleased with the work on my kitchen faucet and toilet flush valve install. The tech was on time, professional, and polite. I am sorry but I forget his name. The pricing was very competitive, and the Jovan (the estimator) gave me a fair estimate. I hate to say this but a previous quote I received from a competing company, was to replace the entire toilet...no I don't think so, Jovan recommended replacing the flush valve. The toilet now works perfectly. BE CAREFUL for the scammers out there and go with this company for a fair quote and excellent workmanship. Needless to say, I will call them back for the guest bathroom.. The toilet is doing the same thing as the one they fixed. They are my go-to plumbing business!!! read more

Very wonderful experience with Ron and Eduardo!! They got me taken care of right away and I was very happy with their work. I will definitely use them again! 5 STARS read more

Claudio and CJ came to repair my leaking water main. The leak in the PVC joint has been a recurring problem. Claudio and CJ dug through the asphalt and replaced the leaking PVC joint with copper. Claudio is well experienced, knew exactly what needed to be done and did an excellent job! The replaced copper joint looks great and will last many years. The team was very professional and respectful. They were happy to show me the work they were doing. I highly recommend them and Beastbay plumbing! read more

BeastBay Plumbing - New copper joint - Plumbing Near Me - Benicia, California

Dear Beast Bay Plumbing Team, I am writing to express my appreciation for the service provided at my parents' home in Richmond. This was my first time utilizing your services, and I was thoroughly impressed. I would specifically like to commend Jovan for his professionalism. He was exceptionally patient and demonstrated great expertise in addressing our exterior sewage issues. Thank you for the excellent service. I look forward to working with your team again in the future. Best regards, Terry L. read more

Good: they responded very fast to come out the next morning to fix a broken PVC line The Bad: they charged me $600, and justified it by saying someone needs to sit for a couple hours for the glue to dry. The technician that came out to actually do the work said it dries very fast and that he's going to leave, turn the water on in 1 hour, and call back if something happens. Even worse: the technician said that a shut-off valve should have also been installed given in this fix, given it didn't exist before, but he wasn't told so, and thus didn't have the right part--so too bad. It seems like the original quoter guy should have included this in the work... at least for $600 bucks... Conclusion: not going to go with them again despite them being very fast to message you if you need help. read more

Poor follow up. Said they would send a quote but it never came. It was really frustrating as we were trying to get bids.