Bottom Line Up Front: Awesome customer service! Ryan is the best thing about Alta Marea. The restaurant has upscale environs, but the food takes a back seat (or trunk) to service and style. Nobody wore masks or gloves; large bottle of hand sanitizer was at maître d' station, and my menu was laminated for easy cleaning. Great Paccheri Coda Giola sauce, but the fish needed to be fresher or doused in lemon; plus, the dish needed a piece of crusty bread or a pasta that would better soak up the delicious sauce. The tuna in the seafood carpaccio had an off, nasty meaty flavor that made me think the fish was old or improperly stored. If they incorporate more ladyfingers, the tiramisu would be a great dessert. Until they can fix their seafood freshness/storage issues, correct the tiramisu ladyfinger-to-fluff ratio, and figure out a better bread service, I cannot recommend this place.
Pre-pandemic, my family visited Terra & Aqua often; so I was excited to try their new sister restaurant, inspired by the northern Italian chef/owner's motherland. It has a lot of great reviews -- and a few very terrible ones.
Takeaways:
-- Service was excellent. Thanks Ryan and team!!
-- They should invest in a water filter. The unfiltered tap water in this area smells like sulfur and tastes disgusting. They offer bottled flat and sparkling.
-- I really want to support this new restaurant, but the seafood doesn't taste very fresh. It seems the seafood ordering and storage processes should be adjusted to reflect actual demand -- particularly during the pandemic.
-- I love seafood carpaccio. Though their version got great reviews, only the octopus was good.
* The awesome octopus was prepared like ceviche, and I could eat it all by itself!
* The tuna had a weird, meaty smell and flavor. The salmon was just so so -- as if the fish wasn't very fresh. Maybe the off taste was due to old fish, bad seafood storage protocol, and/or cleaning the fish in NE FL swampy tap water...
-- Paccheri Coda Giola: freshly made al dente pasta, and awesome sweet sauce. The fish tasted slightly off, like it needed a lemon bath before it was mixed in the delicious sauce.
-- I craved a piece of crusty garlicky bread to sop up some of the delicious sauce, but the mediocre grocery store quality "bread service" wasn't worth the $7. I understand the desire to serve authentic Mediterranean dishes sans bread, but there is no Italian grandma or pastry chef in the back baking bread to warrant the price. Most local restaurants serve warm bread for free.
* Restaurants that charge for bread (which is more common lately as a cost-saving measure during covid-19) tend to make paying worthwhile by presenting the diner with a diverse array of freshly baked breads.
* They need to either serve small amounts of their Publix-quality bread gratis (on demand?), serve one slice of free bread per entree, or make the bread service worth $7 a basket by baking it in house or ordering artisan breads from local bakeries (inventoried consistent with demand).
-- Tiramisu is the only dessert they make in house: flavors were excellent and presentation was lovely, but they need to fix the fluff-to-ladyfinger ratio. I felt like I was eating a big bowl of fluff. The other desserts (a light key lime cake and a chocolate mouse cake) were from Crème de la Cocoa -- a local bakery. They serve LavAzza coffee.
Environment: modern and simply designed; and neither too bright, nor too dim. The seating is perfect -- a nice bar, cozy booths for couples/solos, and large center tables for families/groups. It seems clean, though the leather seats had a few stains that could be easily wiped off. Upon entering, I smelled a faint odour of standing water/old rain that I also tasted in their nauseating unfiltered tap. They desperately need a water filter. An essential oil diffuser or boiling lemons and cinnamon might clean the air.
* Though perfectly located on the corner of King and Aviles Streets, I was the only customer the whole time I was there.
* Early reviewers mentioned walking in after watching someone making pasta in the window, but there was no pasta-making set up.
* In the era of covid and social media, they should advertise (Yelp events?). They have a FB page, and a website, but they only show pics of 3 or 4 dishes. They have a lot of pasta making pics, but they only make fresh pasta for a couple of dishes.
* They should take pics of all their dishes and desserts, then put them on Instagram and other social media sites -- describing what each dish is and how awesome it is. They should also make more pastas in house, and change up their dishes seasonally (e.g. Doro).
*Alta Marea can't rely on word of mouth to build a customer base with off-tasting seafood and uneven reviews, and (at least when I was there) an empty restaurant. read more