New owner... new energy. When I saw the overall ratings, I was obviously apprehensive and concerned about whether my transaction would be great or not. I ordered my plants online and being local meant I could have it delivered. Plants arrived in great condition by a friendly Joel who is working hard to change the vibe of the past. in fact, they were more established and bigger than I thought so that was nice. I'm happy and will definitely give them another go. Just keep in mind, the new owner has only been at the helm for six months versus the prior owner of 30 years so there are definitely some improvements that could be made to streamline communication etc. read more

Aloha Tropicals - Cordyline Friticosa Green - Nurseries & Gardening Near Me

Almost every plant I've purchased from Andy has been healthy and is thriving well today Only one variation of ti plant (cordyline) didn't survive. But it was because I did know how delicate it was He has so many exotic, rare plants in his nursery. Will always from Andy. read more

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I took a couple of days to research and read reviews on Aloha tropicals, and emailed them with a question on the size of certain plants shipped. I received a quick response, and was satisfied, so I ordered a couple of plants. I am very glad I did!!! Extremely well packed, and Very Healthy(root system and plants). They arrived in less than a week. I would just like to say thank you to Andrew and Aloha Tropicals for the well cared for additions to my garden! *Just one side note* I was notified with Confirmation of my order, but never notified of my order being shipped...they just showed up. Healthy and fast, but I had no time frame of when they would arrive so I could make sure to get them into a stable temp and environment right away. Improving that communication and tracking aspect would Really nice, especially when it comes to sensitive tropicals. read more

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I just received my tropical plants and am beyond happy! I ordered these only two days ago! They're healthy and beautiful! I will be ordering from them again very soon!!!! read more

Aloha Tropicals - Shipped perfectly! Healthy and gorgeous!!! - Nurseries & Gardening Near Me

Paid nearly $50 for a Calathea lutea as this was the only seller I found online. Received the shipment in good time, but the plant is in terrible condition (multiple leaves have obviously been cut off due to disease). More importantly this is the wrong plant. read more

Aloha Tropicals - Nurseries & Gardening Near Me

Worse customer service you can get! I purchased 5 plants from them at the Aloha Festival for $$ and one died within days of purchase. I attempted to call and email with no response. Finallyafter a second attempt, the guy Andrew Z respond with "Aloha my dear.....there is a 10 day return (which the lady and son at the festival did not tell me). He goes on to write that the plants were alive when you bought them." I sent him a response stating I wasn't informed that there was a 10 day return and that I tried to reach them before the 10 days. He didn't return my email. A ti plant was rotting from the bottom and all leaves fell off. Trying to save it, but when reading all the other yelps here about this place, I'd be surprise if it survives! DO NOT BUY from this place. If I could give them negative stars I would! read more

DON'T ORDER FROM HERE!!! TOTAL RIPOFF!!! Ii ordered about 8 plants from this place and what a waste of money and disappointment. I could have gone to Home Depot and for better plants for cheaper! The hibiscus plants that arrived were one little tiny stick with 3 leaves on them. After two weeks they're already dead. Sam's club had full size of these for only $10 more. The birds of paradise had two leaf stems...Home Depot's were bigger and the same price. read more

Wish I looked at yelp first... I ordered two oleander plants and never got a confirmation email. So I called and emailed multiple times no response. Finally the plants show up. I am pleasantly surprised how big they were, but one looked like 2 sticks and doesn't have any full leaves (I can tell it's still alive because it's green on top). Called and left a message because the plant looks horrible. Three days later and I have not had a call back. Look also at there website and look at their return policy it'll make you definitely think twice before buying something from here. read more

Aloha Tropicals - Oleander from aloha tropicals. One healthy with leaves the other two sticks in a pot... - Nurseries & Gardening Near Me

The nursery is located in Vista, San Diego California Bought a variety of ginger plants that cost about $ 300 and 3 months later I found out that 75% were not what I was paying for. Andy, the owner, basically gave me whatever he had in his nursery . On top of that, his pricing is excessively high. Beware of his business and don't buy anything from his website read more

Aloha Tropicals - Nurseries & Gardening Near Me

I thought my plant won't cone due to many negative reviews. But mines turned out fine. The plant is healthy and it is affordable. It also arrived wuick to my location. read more

AVOID THE IRRITATION After 1 month plus and multiple emails and phone calls, I still don't have my plants The replies I have received in my emails are flippant and noncommittal There are many other nurseries in the world read more

It took two weeks after placing my order for me to be told that they had literally none of what I ordered. I had to email the owner directly. This outfit is completely unprofessional, dismissive and rude. I'm adding this review in hopes of saving someone the aggravation. read more

I'll have to add a photo, but I am very happy with my order. I asked if there were an item not in stock for a replacement to not be made so I was fine with not receiving one of my items. The variegated oleander I got was very carefully packaged and looks amazing. I can't wait for it to grow and flower! Thank you for having hard to find plants. Here in Tucson it is often hard to find tropicals for a decent price or even at all. read more

Worst customer service I've ever had drove from petaluma all the way to oceanside for a wedding thought hey the bride is hawaiian I should get her some gingers and pikake to make her feel more comfortable moving to Carlsbad . 1 the owner would not allow me to see the nursery he wanted me to meet him in a cafe 2 never picks up the phone to make appointments to see the nursery 3 wanted me to tell him exactly what I wanted .....well duh if I knew that I would not need to look at your nursery dumb ass . Buyers beware please read previous comments read more

I purchased a plant from Aloha Tropicals on 1/31/20 and they charged me TWICE for the same order. I sent an email on 3/5/20, 4/3/20, 6/17/20, 6/29/20, 7/9/20, 8/19/20, 9/18/20, 1/13/20, AND I called on 10/14/20 and 12/30/20. Several times I was told by "Andrew Z" that I would be refunded for the duplicate payment, BUT it is now a year later and they still have not sent a refund. This is the same as stealing. I will not trust this company again, and recommend you shop elsewhere. read more

1st time I ordered from this nursery. I want people to be aware that they do not give you a specific shipping date, do not notify you your plants have shipped, and you are not given any tracking information! That does not work for me since I live in the desert and I need to know exactly when my plants will arrive so I can watch for them. I just happened to open the front door and there they were. I don't know how long they had been on my doorstep because I enter and exit through the garage. I have ordered from many nurseries and always been given a shipping date at the time of ordering. Followed by a shipping notice and tracking info. The 4 plants do not look so healthy but time will tell. I for one will never order from this nursery again!!! read more

I have purchased plants from Andy several times. I am very happy with the plants I received. I plan to purchase more in the future. Sharon K read more

I just picked up 5 more plants from Andy and am very happy with the quality and condition of the plants. I have gotten plants from Andy before and am very happy with them Mahalo Nui Loa Andy! Sharon K. read more

DO NOT SHOP HERE!! i purchased and paid for a plant 5 months ago and have still not received it. After multiple phone calls, voicemails and emails, still no plant. When i finally explained that I just want my money back- i have no been ignored. Still no response and no plant. Andrew and his business has terrible customer service. BEWARE! read more

I received my 3 epidendrums today. The shipment was fast, well packaged and the plants are in great shape. Thanks Aloha Tropicals!

I know plants well enough to know poor quality when I see it and at AH zero quality control is the norm. Only 2 of about 10 plants made it. The plants arrived sickly and mostly leafless. Its as if the the plants are brokered as sight unseen and shipped off to customer. Frankly Im done with online "nurseries" with glitzy websites, and so far the biggest online retailer out there has been my go to for plants. read more

I sent an email through their website to ask how long my order would take and they got back to me the next day to tell me it would be arriving that day and it did. The plants came in very moist and not dried up. The palm trees were growing perfectly in the pots they were placed in. The packaging was perfect because the palm trees did not get smashed. I was very pleased with my purchase. I will purchase again from them when I need more plants. read more

He is a joke. Sent wrong plant. Admitted it was wrong plant said he world take care of it never did. . And all the B,S, aloha crap.,

Very dependable and the plants that were sent to me were Awesome! These are not run-of-the-mill nursery plants either. They arrived quickly and were very healthy. I read some negative posts and can't understand why??? Maybe, tropical plants aren't for everyone. I highly recommend this seller. read more

I agree with previous comments about DO NOT SHOP here, especially online. We ordered vines back in later November. Two vines were shipped right away, but we were told the third vine still needed rooting to develop further, and it would be shipped in about two weeks. After a threatenings email, to hire a lawyer, I finally got a response that my money would be refunded. Funny, my two voicemail messages were ignored, completely! My two previous emails were ignored completely! But threaten a with a lawyer, and POOF!! I had a response within the hour that I would get a refund. And this is what Andrew calls "Customer Service????" read more

Ordered 5 plants (bananas and gingers). Spent 15 months growing and watering them only to confirm my suspicion that the wrong varieties were shipped. Terrible customer service! read more

I ordered online on 2/25/15. Today it is 4/8/15, and still have not received my order. I phoned multiple times and emails also. Andy, responded and stated that he thought it was sent out weeks ago, apologizes, and will take care of it personally. He also then stated he would give an extra plant for free because of the delay. Then, I waited and still no delivery. I sent email and left another message. He emailed back with the excuse that he had to go to Hawaii for a family issue. He would send out the order ASAP. Well, I finally received my order 4/10/15. read more

A true scam artist. None of my calatheas were what I ordered. By some miracle he sent a replacement for one red rattler and it just bloomed and turned out to be the wrong thing too! read more

Worst customer service I've ever seen. Wish I had seen all these bad reviews before I got taken in by the company website. I was a new customer and placed two orders. Though Andy at the company admitted he owed me a credit for the first order, he refused to do it and he wanted me to open a dispute with the credit card company. The second order was charged to my card on July 6, and yet on July 13 he says he never received the order. So of course he didn't ship it, and I didn't receive it. Another dispute opened with the credit card company. I shouldn't have to invest that kind of time. If our trail of e-mails shows he admits fault on both, then why isn't he refunding my money???? No responses to e-mails. read more

If you want to give money away use this business. They charge your account and don't ship the product you ordered. They don't respond to emails very well either. Even though Andy admits he should refund my money, he refuses to do so. As a result, I am forced to put the charges in dispute with my credit card company. I don't understand this kind of customer service, it certainly will not result in any more orders from me. read more

See the other reviews! I had EXACTLY the same experience. (1) They took my web order; (2) they charged my credit card; (3) they did not ship ANYTHING. I followed up on the order over a month later, and "Andrew" promised to look into it and ship it (he didn't), and I eventually had to cancel my order; when I canceled, although he said (in writing) he would reverse charges, he did not, and now does not answer email (so I have disputed the charge). I regularly order plants on line and this is the WORST experience I've had (can you say "FRAUD"). Do not order from this business. read more

Ordered plants from this Nursery in April. In early May they charged my card. Haven't received my order or a response from this nursery and now it's the middle of June. I would give this business zero stars if I could. read more