I'm sorry that I slept on this place. The restaurant is clean and has a fun coastal theme. Seafood was fresh and cooked perfectly. I recommend the Aloha Special sauce. Our server was attentive, and the food arrived quickly. We will be back! read more

Great food at reasonable prices. They're also good at customizations which is great for helping me deal with my garlic allergy. They also brought out a slice of cheesecake because it was my birthday! Server was nice and helpful. The place easily accommodate larger parties which is super helpful. Parking on that side of the mall can get full easily, so leaving an extra few minutes to park is a good idea. read more

Aloha Krab - Seafood Near Me - Syracuse, New York

I love this place for a celebration! It is a little pricey, so a birthday was a perfect time to go. The scallops with the "everything" sauce and medium spice, yum!! Add the sausage or eggs for a bit of extra protein! And have some hush puppies which come hot, crunchy on the outside and soft on the inside. Service is attentive and they did come out and sing happy birthday with a free cheesecake slice! read more

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I just love Aloha Krab. Its always delicious. We have gone a few times, and there has been a mistake but they are always quick and kind to remedy the situation. This past visit was for my partner's birthday, we hadn't even called ahead and they brought out a small piece of cheesecake for her. It has a good vibe on the inside and does feel separate enough from the mall, an it has its own entrance as well. We always get a side of noodles to mix into the sauce as well which I totally reccomend! read more

Aloha Krab - Happy birthday cake - Seafood Near Me - Syracuse, New York

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Love love love this place! I was recommend to try this place, and im happy I gave it a try. They have great options to choose from and always delicious! The dine in a spacious with tons of seating and the staff is very friendly! I usually get double catch f which comes with 1/2 lbs crawfish, 1 cluster of snow crab legs and 1/2 lbs sausage. It usually comes with 3 potatoes and corn. I chose the aloha special for the sauce which is buttery garlicky and Cajun all packed into one. That's only $30 what a deal if you ask me. I also love their calm chowder! So tasty, one of my favorite seafood places to go to definitely recommend!! read more

The seafood boil and staff were phenomenal. What a great way to celebrate my daughter's birthday. They even had a nice piece of cheesecake for her as a special included treat. While we were there other people were celebrating their birthdays and they play a song on the radio instead of singing so it's not too embarrassing. It would be casual enough for a nice meal, not just a special meal. The decor is cute and it's clean. Highly recommend. read more

My family and I recently dined at Aloha Krab to celebrate a special occasion. Unfortunately, our experience was extremely disappointing, especially considering our bill was over $600. While packing our leftovers, our server, Nathan, picked up one of the takeout bags. It was clearly leaking, but instead of immediately setting it back down on the plate or tray, he continued lifting and moving it. As a result, the bag gave way, spilling liquid everywhere. It covered the table, my daughter's cellphone, my other daughter's purses, and the surrounding area before the bag ultimately dropped onto the floor. I understand that accidents happen, and we would have been much more understanding if this had simply been an unavoidable mistake. However, Nathan could clearly see that the bag was leaking. Instead of setting it back down immediately to prevent a bigger mess, he continued moving it, which caused the bag to burst and spill everywhere. That is what made this situation so frustrating. Rather than handling the situation with urgency or concern, Nathan simply left the spilled bag on the floor, grabbed another bag from a nearby table, and continued packing the food. He apologized, but no one offered towels, extra napkins, assistance with cleaning up, or any type of compensation. We were left to clean the mess ourselves using the napkins already on the table. The only thing that was cleaned was the floor. An employee came over with a dirty mop and bucket and mopped around us while we were still trying to gather our belongings and clean ourselves up. Not once did anyone ask if my daughter was okay or show any real concern for the damage to her phone or our belongings. When my other daughter's purses were covered in the spilled food and liquid, the only thing Nathan offered was a rag and a bottle of Windex, which was completely inappropriate considering the situation. My daughter's phone is now displaying a liquid detection warning in the charging port and may need to be replaced because of the spill. Sadly, this isn't our first negative experience with Nathan. Every time we've had him as our server, he has had an attitude and wears an earbud throughout the entire meal, which comes across as unprofessional and inattentive. Since gratuity was automatically included, it honestly felt like there was little concern about providing quality customer service. We chose Aloha Krab to celebrate with our family, but instead we left frustrated and disappointed. We hope management takes this complaint seriously, addresses this incident appropriately, and reaches out regarding the damage to my daughter's phone. After this experience, we have decided that we will not be returning to Aloha Krab. What should have been a special family celebration turned into a frustrating and disappointing experience. We expected much better service and professionalism, especially after spending over $600. We hope management takes the necessary steps to ensure no other family has to experience what we did. read more

This is the 3rd seafood boil place my son and I have tried in the area. We ordered snow crabs in medium spice Aloha sauce with corn, potatoes, and noodles added in the bag. Also, order of 5 chicken wings in medium buffalo and garlic bread. I ordered a lemon drop martini and my son had a Shirley Temple. We had a great time and filled our bellies with good food. Bring your own disposable gloves as they have the cheap, gigantic clear gloves that don't help much like the other establishments have. The bib I felt was thicker and better quality than other restaurants. We did like the sauce but it may not be our #1. The waiter gave a good toss of the bag at our table and opened it for us. I think this service stood out from the rest. Everything in the bag was delicious. The wings were lightly coated and sauce drizzled on. They were good and hot in temp. The garlic bread was nothing special. Hardly any garlic or butter taste. I ended up dipping it in the seafood boil sauce. Definitely convenient place when you're craving seafood. Would come here again. read more

Went there for the first time bc we love seafood boil and someone we love was bragging this place up. Neither one of us had eaten all day. We started with the crab bisque and hushpuppies. Both were good. I got the 1/2 lb. shrimp 1/2 lb. Black mussels, and added the sausage to my boil which came with 2 potatoes and two portions of corn on the cob. I had my sauce on the side bc it's less messy that way and I could control how much I had on my meal. My boyfriend got the lobster and green mussels boil soaked in garlic butter and downed the whole thing! I brought 1/2 of mine home bc I was sooooo full! The leftovers were great! We got several meals out of them! Our server was very efficient. Our drinks were always kept full, she explained things to us and answered any questions we had and all the food came out super fast. It was a good experience and we will surely revisit this place again! read more

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Went today food was really bland. The manager did say it was new cooks. Aloha was my go to spot for seafood. Was really disappointed the last couple of time I've been. I think it's time to move on and find another spot! read more

Meant to post this review a while ago but i was busy. Upon arriving, i was greeted by a really funny Pirate statue that looked like it had just weathered a handful of bad storms, once inside it was a pretty quiet ambient vibe, there wasn't really anyone sitting down and eating, and there were very few servers, so little I could've counted them on one hand. that didn't really bother me though, what did was that the tables were covered in some pretty cheap paper cloth, that i think I could have poked a hole in without much effort. The napkins were also pretty cheap and they looked like a lot of napkins you could get from fast food places. Service was nice and straightforward, everything i asked for was provided and honestly it's hard to say anything else other than I was not really checked on when I received my main meal. Speaking of that meal... I ordered a crab bisque as an appetizer and a Po Boy Shrimp Sandwich as my entree. The crab bisque didn't light my fire so to speak. it felt rough going down, not being as smooth and creamy as I would have liked, however it did have a good amount of crab. The sandwich was great, and is the real star of the show. It had really well cooked crispy fried shrimp with a solid amount of lettuce and tomato that wasn't too overwhelming, allowing the flavor of the shrimp to satisfy my taste buds. Whenever I go back I definitely would struggle to not order that sandwich instead of trying something else. Overall, I had a pretty decent experience at Aloha Krab. It's got a lot of quirks that add or subtract to the experience, and I will definitely go here again. I would give a 3.5 if Yelp had 3.5s, but 3 will have to do for now. Not bad, Aloha Krab. Not bad at all. read more

Aloha Krab - Crab Bisque - Seafood Near Me - Syracuse, New York

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Went here for impromptu birthday dinner. It was good! Drink was yummy, service was quick. Clean. Complimentary birthday cheesecake. We'll be back! read more

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I decided to stop in for a drink and maybe a quick appetizer on a Monday between 3-4pm. No one greeted me upon entering the establishment so I walked to the bar area and seated myself. I still was not approached by any staff for 10-15 minutes though there were other patrons at the bar and a couple of booths that were occupied. A lady in a winter jacket with her hood up approached me not from behind the bar but from the entrance and asked what I wanted?? I had to ask her if she was an employee, there was no way to tell. I was informed the bar tender would not be returning until 4pm and was offered no alternative to dine in and order. I was not planning on waiting 40 minutes. Bizarre. read more

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Excellent meal. Amazing first experience trying seafood boil. Not really sure it gets better than this. The service was excellent and I would ask for Jeanne-Louise she was perfect. Also wrapped everything up for us super quick. The atmosphere was interesting as there was a birthday where a crazy song played and everyone sang along. 6/5 star meal, can't wait to come back for more. read more

Joe ( the waiter) is so nice and caring. He suggested the best sweet cocktail drink to order and offered water. He then took my order in which I specified what I wanted in my meal. My food was out quick and very hot. My drink was fantastic. Then he checked on me to see If I was satisfied with my meal. I'm leaving this place with a smile all because of him. Thank you Joe. read more

[DO NOT GET SCAMMED!] When I walked in, there were multiple signs (pic 2) saying the mini aloha combo was BOGO 50% off, only $19.99. Both my friend and I understood it as the price of a combo is $19.99, so two combos would be about $30. I thought it was weirdly cheap but assumed it was because they ordered too much stock. When I ordered, my waitress went to go check with the manager to confirm they were doing this deal. When I got my first check, it was for $90+, everything was full price. When I asked the waitress why the bill was so high and showed her pic 2, she went to find her manager and got it changed to the receipt in pic 1. When I asked about the deal, the manager was extremely rude and condescending, saying that everyone else understood it correctly, if I misunderstood the deal, then she doesn't what to tell me. When I asked to speak to someone higher up, she said "well, I'm the manager". When I asked who wrote the deal, she said the owners. I then asked for the owners email because I would like explain that the deal is worded unclearly and suggest they reword it. She said "They are Chinese, they don't speak English, only Chinese". To which I replied "I speak Chinese" (I'm Chinese btw). She said "Good for you". She then gave me a phone number to the store and said "you can call the store but I'm the manager". She had a horrible attitude the entire interaction. What I would like to have happened: They could've worded this deal better, and when I brought up my misunderstanding and asked for clarification, they could've been more polite and professional and just explained what it meant instead of giving me attitude. Positives from my experience: the waitress was extremely nice and professional, they had her working 8+ tables so the service was a bit slow, but she was running around getting food and drinks and checks to everyone. The shrimp, calamari and sweet potato fries were good (I've been here many times before and these are my go tos) Negatives: snow crab clusters are a hit or miss, last time I got them they were very watery and were not fresh. This time was a lot better (only got it because of the deal) Overall the food is good, and definitely worth the price (I would, and did, gladly pay the price for today's meal, the whole interaction happened after I had agreed to pay). I've always had positive experiences until this one. I do not plan to go again for a while, and strongly hope the manager can be more respectful to customers. read more

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Amazing service, good, drinks. WE will definitely be back. Crabmeat fries yum!!!! Aloha come great deal, aloha special sauce delicious. Definitely coming back read more

If you like seafood and a boil this is it inconveniently located in the mall the service was great we finished everything which says a lot for us because we generally don't the drinks were delicious for girly drinks obviously the crab bisque was not saltine which is usually not a thing so I'm coming back with my daughter we had such a good time read more

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So glad they came to town. I have been to other cities and have enjoyed there food. I went right when they opened up the new spot in Destiny. Everything was spot on. The boil bags were perfect. I had the snow crab with shrimp. Of course potatoes and corn are included. All were steaming hot and perfectly seasoned with some yummy Cajun seasoning. Others in my party had the shrimp boat with fries. They were impressed. They also have some great drinks from the bar. Come and check them out for some great seafood. read more

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Great food nice service. They are out of fried oysters. I liked it. And I liked it. Yep read more

This was the best food I've had in a long time! Our waiter Charice was so great and helpful and had a great personality! Service was fast and so good. YUM ! read more

Aloha Krab - Me and our waitress Charice! - Seafood Near Me - Syracuse, New York

The food is always good. The service is stellar and our waitress was awesome. Each time I've been to thos restaurant, they never disappoint. We will definitely be back again . JL was amazing read more

First time diner here. Our server was AMAZING. Super fast service with updates from the Server and we didn't have to wait for drink refills (HUGE) Food was tasty and reasonable price wise. Will definitely come back. read more

We really loved this place!!! What an experience and the seafood was 10/10 the crispy crab bread was incredible and so cheesy

Beautiful restaurant and delicious food however while the server seemed friendly, he rarely checked on us. When asked to bring additional items to the table it took him so long that the food was ate by the time he returned to the table 20 mins later! Mind you the restaurant was not busy at all and we often saw him standing around talking to the hostess. Not to mention after paying the bill he and another person started cleaning our entire table while we were still sitting there, reaching over me with my baby in hand and even removing the table cloth. As a server/ bartender myself I would never aggressively clean off an entire table while people were still gathering themselves to leave. read more

Celebrated our annual wedding anniversary seafood boil at Aloha Krab. We were seated immediately. Our server Jeanne Louise was welcoming, knowledgeable and very attentive. Food was delicious. Raw oysters were gigantic. Huge shrimp! Crab legs were cooked just right. My husband has the craw fish which were also very good!! Nothing was dry or overcooked or overly difficult to remove from the shell. Killer drinks too-especially Quse Juice. Will definitely be back!!! read more

We heard mixed reviews on this new venue, so we were excited to give it a shot for ourselves. The food was good, a bit over priced but being as it is in the mall I understand why. The overall experience was pleasant. I won't go out of my way to eat here, but when I'm at the mall already, this is the place to go. read more

Food was amazing. Wait was short. I went there with my family for my birthday it was so delicious, my sisters and i did feel a little sick after but tbh it was probably just from us devouring it in mins. Would 10000% recommend. read more

Hostess rude. Shows you to your seat, throws your menus on the table and walks away without a word.

My party and I arrived thirty minutes before closing. Food was accurate and drinks were great! I was surprised how fast our food was ready. I have tried quite a lot of seafood boils and this one is definitely one of my favorites. Will return! read more

Aloha Krab - 1/2 E. 1/2 lb Shrimp and 1/2 lb Scallop - Seafood Near Me - Syracuse, New York

The cocktail was tasty, the staff was welcoming and did a great job. The food was awful. Tried the raw oysters and never have I seen smaller oysters. They were smaller than steamed clams. The drawn butter for the snow crab was so salty, it gave you that burning feeling. While trying to be an authentic seafood restaurant, the food was low end, Sysco truck quality. This is a corporate chain and there is nothing authentic about it. Gimmicky and gross. read more

EXCELLENT place for drinks and dinner!!! Not much open on Monday around here! ... .... . . . read more

Outstanding! The atmosphere, service and especially the food is too notch! This place is unlike any other food experience I've ever had. It's Cajun cuisine: seafood lathered in spicy aloha sauce (garlic butter, lemon, spices etc), with potatoes and corn. Our food came in a plastic bag with bibs, gloves and "tools" to crack the crab and have a great time figuring out how to get the meat out. My boyfriend usually hates restaurants but he absolutely loves coming here!! This place is seriously the best seafood I've ever had and I rate it. More people should try this out, you won't be disappointed, it's a blast! read more

Aloha Krab - Shrimp, snow crab, potatoes and corn - Seafood Near Me - Syracuse, New York

ugh. where to start with this review. how about the rat? Tonight while dining a woman at another table yelled very loud. the whole restaurant became instantly silent and a rat/mouse scurried across the floor. We were al ready eating but we won't be coming back. The food wasn't bad but I don't vibe with rats. Service was slow also but the lady was apologetic about the service. Everyone just played off the rat like we didn't just see ratatouille going out to smoke on his lunch break. 3 stars with a rat? I dunno, i don't feel fair going lower than that but I won't be back. read more

Great place to get seafood boil. Appropriate pricing, welcoming staff, and great beverage selections to pair with seafood. Wonderful afternoon spent here! Highly recommend. read more

First time in this place...they did a nice job decorating the place, fits the bill for a seafood joint...an appetizer we had was the hush puppies...not bad, served with drawn butter, soft butter would have better, a few of the pups tasted like onion rings. The mains were excellent, shrimp po boy, 6 pieces of fried shrimp served on a nice hogie roll...and a seafood boil that has muscles and scallops...the boil was amazing and would strongly recommend...I will be back! Service was outstanding and friendly...price point was moderate to high...what you would expect from the mall... read more

Only reason for not getting 5 stars from me is because I love cooking fresh boils at home and am partial to my recipe. Other than that, the food was delicious. The ambiance of the place was nice as you didn't feel like you were in the mall. The service was pretty quick and the staff were all friendly. read more

Reservations really not necessary. Wasn't fond of a random dog brought into the restaurant that wasn't a service dog. The food was brought out basically all at once no time to enjoy the appetizer before our food was brought out. Unfortunately the amount of crawfish to shrimp was not even close to half pound each. The shrimp were very well cooked and seasoned well but it was no where near a pound unless you are count the 2 red potatoes and I piece of corn broke in half. The place also was not very involving. read more

Good seafood, good service. I've ordered delivery and eaten in the Destiny Mall restaurant. Their food and service are great no matter how you are able to get their food. Try it, you'll like it. read more

Never had anything like this before. Such a different concept to cook seafood in a boil bag. It was nothing short of fantastic! I would come back here tomorrow if I could! read more