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    Aloha Air Cargo

    2.9 (59 reviews)
    Closed 6:00 am - 12:00 pm

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    Darlene L.

    Service is so very slow all the time. 14 people ahead of my number. Moved two numbers in 30 minutes. OMG. I thought it might be less crowed in the afternoon. Nope. No one at the counter right now. Apparently they are very short handed. I dread having to use their service.

    Customer Center Mon-Fri 6a-7p, Sat 6a-12n, Sun 3p-7p.

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    3 months ago

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    24 days ago

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    1 year ago

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    1 year ago

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    8 months ago

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    1 year ago

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    1 year ago

    Awesome sauce! Great atmosphere helpful, friendly team with Aloha. Wish all cargo places had this kind of service

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    Excellent service, fast and reliable. Customer service was outstanding. My order was shipped promptly. I will definitely use again.

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    2 years ago

    Lost two of my boxes , 3 years later still never found it , mainland company with no Aloha ..

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    4 years ago

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    4 years ago

    Helpful 3
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    7 years ago

    Helpful 9
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    2 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    14 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

    Horrible customer service and slow!! Too bad they are the only major shipper on island. Sucks :(

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    5 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Polite and efficient workers made sending three boxes of furniture easy and stress less.

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    5 years ago

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    Aloha Air Cargo Reviews in Other Languages

    Ask the Community - Aloha Air Cargo

    Are you folks able to pack and ship from Hawaii to Texas a Snap on tool cart with tools in the drawer? Estimated cost?

    Unfortunately we don't ship from Hawaii to Texas. We only go as far as LAX and SEA

    Don’t See Your Question? Ask Away!

    Review Highlights - Aloha Air Cargo

    My initial visit was to find out what I needed to do to ship items from Oahu to the mainland via pallet.

    Mentioned in 4 reviews

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    Aloha Ship and Pack - Blue Mountain cards if you need to add a card to your package

    Aloha Ship and Pack

    (77 reviews)

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    FedEx Office Print & Ship Center - Storefront

    FedEx Office Print & Ship Center

    (130 reviews)

    Downtown

    This particular FedEx is right across the corner from where I live (next to the main HFD station)…read moreand they have the option of printing color copies on their copy machines. Once I was able to figure out that I had to provide my email and attachment to the FedEx email address (seriously, you don't have to be a rocket scientist to figure it out, except me ) you get a lovely color copy. In this case, my poster sign for a peaceful rally, which was kind of small but I didn't have a big posterboard. One thing I do have a question about is when you put in your charge card in advance to pay, you're given a price range to pick from. Then, when you're finished your job, you don't get change. Makes your copies pretty expensive, right? Oh yeah, the staff are really helpful, no matter how goofy a question you have.

    Personal office space…read more.. Not only do they take care of your shipping items but offer some office space utilities as well which can be convenient when you need just a simple task to be done as back in the day I used to have a desktop connected with a printer when we printed a bunch of items for personal use which now is all done virtual as you just scan and go making it basically obsolete. Once in a while you do need to download a file or application to fill and mail or turn in and in this case I just needed some items to print for convenience and it wasn't a specific file but just some images so I thought to give it a try but failed unfortunately. They do have a workspace which I've used in the past but with Kinko and not FedEx so it was a bit unfamiliar to me and I sat there trying to figure it out for some reason I couldn't and though there was a staff there it just wasn't meant to be as I gave up and try to regroup to figure it out. They do have copy machines and so much more at this location and with designated parking stall right in front is a nice and convenient spot to get your needs done. Thank you!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (127 reviews)

    It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

    Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

    Aloha Air Cargo - shipping_centers - Updated May 2026

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