I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.

Wil Harbin of PC Rescue 911 is awesome. The customer service at the big box store is typically…read morehorrible. I felt like I was stuck and had to subject myself to them. I ended up walking out in frustration. I ended up calling Wil by chance. What good luck. Wil came to my house to troubleshoot my laptop. I had a hard drive failure. Wil took the laptop away, ordered a new hard drive, and got me back up and running. Wil was very personable. Wil is also a community servant - firefighter. Wil has my business, now. No more big box store! Hire this guy - you will be glad you did! Thank you, Wil!

The best place to get your computer worked on ! Hp Up grade…read morecouple years ago Dell upgrade today Apple upgrade for my son last week :-))) one stop shop ! And or let these guys build you what you want !!!

We have used John for all of our computer services for five years in Suwanee and the last eighteen…read moremonths by long-distance since we moved to Houston, TX. He is, by far, the most competent computer professional we have ever encountered and can handle any type of issue, including the hard ones which we seem to have. He has set up new computers, wireless networks, e-mail accounts, numerous software installations and many more issues. Plus, he is unfailingly polite and pleasant through any situation and a genuine joy with whom to work. We would recommend John for any type of computer issue.

Shout-outs to Phil, Matt, Robbie, & Micki! I showed up on a Friday with an extensive project idea…read morein mind. I vend at markets and sell clothes. This time, I wanted to sell my own designs & needed 10 shirts by the next weekend. Despite its complications, everyone at the EAV Copy Center was patient & thorough while working with me! Great communication and overall I had a wonderful experience with the whole staff. They even finished all 10 shirts by the time I went to pick them up!! (Estimated turnaround was a few days) There's also a sweet doggie behind the counter sometimes. These guys turned my dream vision into a reality; absolutely recommend for any of the services I sold out, & immediately went ahead & placed an order for 5 more shirts from them the next day I specifically had DTF & DTG services.

These folks are great. I highly recommend their work--and the customer service is top notch…read more Also, there was a dog there.

I love them! They've been great helping my business with all of our IT needs. They are very…read moreresponsive and find the best solutions. I have referred them to a few friends for other needs like website design and I have been thanked for it.

I cannot say enough about CSR computers. Have gone above and beyond my expectations. They're not…read moretry to sell you something or give you a service you did not need. Scott is awesome

These guys knew what they were doing, and got my computer fixed fast, despite my saying speed…read morewasn't a priority. Their prices were extremely reasonable as well, and I'm very happy with them. Plus, they're a local business, and it's always a good idea to support good local businesses instead of some faceless corporation. Highly recommended.

I have been a faithful customer of DNB since I bought my first PC from them something like 10 years…read moreago. David Beede is the most knowledgeable and competent computer expert I've ever dealt with. He provides service by mail order and over the internet now, having closed his retail location a few years ago. He is always available to trouble-shoot your system online, and I would recommend him in a heartbeat. The negative review puzzles me, as I've never had any bad service from him. It must be one of those cranky customers who can't be satisfied. I spent several unhappy years in retail dealing with people like that.

The writer (C.K.) of the first review posted was advised that the new owners only acquired the…read morestorefront of DNB Computers and they still had possession of the data from her computer. We informed her that David was still in town and provided her with his contact information, advising that once she obtained the data from him, we would be more than happy to assist with restoring her computer. However, since we did not have the writer's data we were unable to provide service to her. We are very sorry she was not satisfied with our explanation as to why we couldn't help her. We will gladly assist any of DNB's customers who made a purchase from them within a reasonable time frame if it is within our control. However, as an entirely different company, we are not liable or responsible for DNB's business and therefore cannot refund for products or services provided by them.

These folks were simply wonderful. Spilled something in work laptop. Took it there. Cleaned it…read moreup diagnosed the problem, Had to order a new keyboard. Set me up with temporary key board which allowed me to keep working. Were very timely in keeping me updated about what is going on. I dealt with Nikki on the phone and in the office and then Mathew when he had questions or needed to tell me things. He emailed and called. In short, kudus for RAM-Tech and especially for Nikki and Mathew. They both personable, professional and polite. Thanks