Back To Life Computer Services & Repairs

4.9 (12 reviews)

IT Services & Computer Repair

Closed • 9:00 am - 5:00 pm

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Services - Back To Life Computer Services & Repairs

Device support or repair

Laptop body repair

Laptop support

Back To Life Computer Services & Repairs Photos

Back To Life Computer Services & Repairs - Here at BTL, we are here to service computer devices with integrity, excellence and at an affordable price!!! - IT Services & Computer Repair Near Me - Decatur, Georgia

Back To Life Computer Services & Repairs - Keeping you connected to the World! - IT Services & Computer Repair Near Me - Decatur, Georgia

Back To Life Computer Services & Repairs - IT Services & Computer Repair Near Me - Decatur, Georgia

Back To Life Computer Services & Repairs - Family Business!! - IT Services & Computer Repair Near Me - Decatur, Georgia

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Destiny L.

1 year ago

i broke my macbook air screen horrendously and i needed a fix before the summer semester started, i found Mr.shane on google after best buy quoted my repair nearly $600 with apple care. Mr.shane is an outstanding guy, with an even outstanding repair service. As a college student it's hard to keep money in your pockets but mr.shane worked with me till the very end and i am forever grateful. THANKS Mr.Shane . read more

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Johnathan L.

3 years ago

After going to the Apple Store to have my MacBook Pro screen repaired, I found out the apple care ran out and the turn around window was seven business days. A shot in the dark I found Shane "Back to life computer services" and told him my dilemma. He simply said " I got you". The communication, the professionalism, the speedy response, and exceptional work is nothing less than stellar!!' A+ Shane!! is the goat. Go see him! read more

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Antoinette K.

203

3 years ago

This computer service company is great, affordable, and professional. Highly recommend in utilizing their services if you need your computer or laptop repaired. read more

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Lashaaeeyy B.

4 years ago

My computer screen needed repair.Shane from Back to Life Computer Services was so professional. He gave me a detailed quote & an estimated time frame of completion which was even faster than I thought. Shane is definitely my Family's go to for all of our computer needs he literally is so knowledgeable about everything dealing with computers!!! You will not be disappointed as he is honest & fair & service is top notch! Thank you Back to Life for bringing my computer back! -TCB read more

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Ivan C.

4 years ago

My laptop needed new drive, Back to Life Computer Services is nearby so... Shane is pleasant and polite, willing to explain his diagnostics and plan. Fair price and painless experience. I will go back if need arises, and will recommend to friends and you. read more

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Kierra H.

5 years ago

Spontaneous swift service! I came in with a badly cracked laptop screen and a pushy husband who was constantly asking when the screen would be fixed and how long it would take over and over again. Shane was very calmed handled the job well and shocked my husband bu fixing the computer within hours of me dropping it off. read more

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Phia P.

7 years ago

Great job. Practically rebuilt my computer and for a VERY reasonable price. Other issues arose w/ myself and the laptop, and Shane promptly took care of everything. He went above expectations actually. You also don't have to worry about a lack of professionalism like you do with "some" businesses. No such issues over here. Hopefully I won't need future computer services EVER but if I do, I won't bother to shop around. I'll call Shane first. Everything is running like brand new. Thanks again for everything! read more

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Roderick S.

9 years ago

Overall great service. The guy knows about computers, he has a lot of experience when it comes to new equipment. And he's very fast with the service depending on the problem of course. read more

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Powerful A.

13 years ago

Back To Life Computer Repairs: Was AMAZING".I never knew a person could fix a computer from GA. to NYC.It was so convenient for me as im on a tight schudule, I do not have the time too wait for a computer repair person to make a visit to my home.All I did was make a phone call and Watch all my computer problems disappear ! For the record my computer is fine and still running like a champion".THXS" really! I will recommend you too all my associates in the BRONX,NY(Home of the YANKEES).I also would like to continue to do business with you for future references.Thank you SHANE.You really do some amazing work.I would recommend you to anyone" AMAZING !!! And your fast.Take care". read more

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Marcus L.

8 years ago

Yo so I was looking around for a good Latop repair store and everywhere I went I was being insanely charged. Finding BTL was a blessing cause the owner is very chill and down to earth. This was the second time I took my laptop to him and within a couple of days it's back up and running. You want a laptop repair place without all the BS and Tom foolery. Check this place out read more

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Claudia J.

9 years ago

My LCD on my laptop went out earlier this summer. The laptop was not even a year old yet. I did have a warranty on my laptop, but of course the warranty did not cover the LCD! HP wanted to charge me more than I paid for the laptop to fix it. I searched around to various places in the community...I was either told "the laptop is too new, we can't get a screen" or " you may as well buy a new laptop because the cost will be too much to fix it". Well of course I wasn't trying to hear none of that. I continued to search and search until I finally came across this jewel called Back To Life Computer Services. I made my appointment online, quick and easy.... went in to see Shane and immediately He made me feel comfortable that He would be able to fix my laptop with no problem! That was on a Thursday...my laptop was ready on Saturday! Not only was the service superior, He also kept me in the loop throughout the whole process and the cost was unbeatable. I will most certainly continue to patronize BTL and I recommend any and every one to go check Him out! BTL is truly a life saver. read more

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Craig S.

11 years ago

BTL did a fantastic job on my laptop. I was ready to trash it and get a new one. All my files seemed lost and BTL literally BTL my laptop. With all of my files still in tact. All this quicker, faster, and priced better than the competition. I refer everyone to them. Thanks again.... read more

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More info about Back To Life Computer Services & Repairs

2616 Old Wesley Chapel Rd
Ste 102
Decatur, GA 30034
Directions
(678) 887-3041
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Payment methods

Does Back To Life Computer Services & Repairs take credit cards?

Yes, Back To Life Computer Services & Repairs takes credit cards.

From the Business

Specialties

Computer Care For A Price That's Fair! FULL Computer Services! On-Site, Pick-up & Drop-Off, or Come visit MY SHOP! Unconditional Computer LOVE! There's no problem too big or too small! I am Here To Help!

History

Established in 2012.

Established since March 2012 and continuously growing. Consulting and building a relationship with our clients is what we cherish the most! We provide services for your home, home office, small office, and corporate office. Our goal is to make you more computer savvy, knowledgeable, and give your device the proper care it needs. We understand how important it is to have a working computer at home or a functional laptop for on the go!! We'll bring your computer "Back To Life" with a little more Computer Love than the average!

Meet the Business Owner: Shane A.

My Name is Shane Augustine. I am CompTIA A+ Certified. I've been in the computer field for over 10 years. My passion for helping people stimulated well before I entered this field. I've worked with all race and ages. I continue to establish reliable relationships with clients through my services. My prices are fair and reasonable for the amount of work I do. There are too many computer Techs in the field that overcharge for the simplest jobs. Diagnostic fees, labor fees, travel fees... Fees, Fees, Fees!! I provide a flat rate with no hidden charges, I provide a free examination of your computer. If you agree with the price, I will continue to service your workstation. If you disagree with my price, your workstation will be returned to you free of charge. Giving you the proper and sufficient service is what I provide!!

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Review Highlights - Back To Life Computer Services & Repairs

“went in to see Shane and immediately He made me feel comfortable that He would be able to fix my laptop with no problem!”

Mentioned in 8 reviews

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People searched for IT Services & Computer Repair 1,263 times last month within 15 miles of this business.

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J's Mobile Computer Repair and Solutions

(6 reviews)

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

Bitsmith

(34 reviews)

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Chris was incredible! We had terrible WiFi throughout the entire house and Chris was able to fix…read moreour network issues and extended WiFi to other area of our house! He continued to give us support whenever we had issues with other WiFi related items! Definitely will be our go to specialist from now on.

Pro Computer

(21 reviews)

I worked for a fortune 200 company, retired after 38 years, then went back to work somewhere else…read morefor another 6 years. I always had an IT specialist that took care of my company needs and was always able to talk about things on my family and their personal computers. When I retired I had no one. I found Sheldon at Pro Computer in Buford when he started and he is the absolute best. You can talk to him about anything and you know by talking to him, he knows. I trust him, depend on him and I would go no where else for me and my wife's personal computers. He works by himself but don't let the size of his business fool you. If you need help with your computers, and you do not go and introduce yourself to Sheldon it is a big mistake. I moved 100 miles away for 3 years and still used him. Sheldon is the best.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

One Tech Pro

(2 reviews)

absolute trash!!! bought a used phone out of here side button doesnt work and screen went out…read morewithin a week!!!!

Awesome got my PlayStation5 fixed here was told by other shop that it's not repairable. I guess…read morethey don't know how to fix game console.

Tiggar's Computer & Cell Phone Repair

(22 reviews)

I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

Very unprofessional and rude clerks without a sense of bare minimum customer service…read more This is my first time ever reviewing anything on here and there is a reason. I came in June 6th, paid my $200 dollars and told my repair would be done by the next day. I come the next day and am told by the clerk that his manager may not have ordered the part and he hasn't spoken to him. I then asked if he could call the manager and he said no. I asked why not and he repliedhe cannot tell me why he cannot call his own manager. At this point I was confused on how any business refuses to let you speak to a manager and can't even get a reason. Then he told me I call back on the following Monday for an update. I declined and asked for a refund after having to threaten to call the police to get my phone back from their inventory. A truly strange and negative experience.

Trend Tech Solutions

(57 reviews)

I am always grateful when the owner is available to take a look at my laptop to screen for viruses…read moreor just to get a tune up. He is professional, trustworthy and does good work. His prices are reasonable and he has integrity.

The owner was extremely helpful and patient throughout my visit. Even though my computer couldn't…read morebe fixed, he helped me get a replacement.

1010Computers

(17 reviews)

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Smartphone Repair and Accessories

(1 review)

There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

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Trevius W.

7 years ago

Glad i came across this computer repair business after doing a google search. My laptop finally went out on me and i was worried that years of important information was going to be lost. Not only was Shane able to recover my information, but he transferred it too after upgrading the hard drive. Shane kept me updated on the status of my laptop and the day after parts arrived my laptop was ready to be picked up. It works like it's brand new. Definitely using his services again and would highly recommend him to others. Trevius read more

Larissa B.

8 years ago

Back To Life Computer Services &a Repairs LLC SUPERSEDED my expectations! When a PC I had for years crashed I was devastated. Shane walked me through the process educating me on hard drives and what the best replacement would be for my type of work. He went above and beyond making sure I had everything my old PC had and more! Their pricing did not make me frown, it was affordable especially for an unexpected expense. They are Fast, Knowledgeable, Reliable and Available to help. I highly recommend them to you! read more

Renaulda T.

9 years ago

My prayers were answered when I found Back To Life Computer Service! The Owner was EXTREMELY knowledgeable and diagnosed my computer very quickly and brought my laptop back to life as their name suggests! I went to HL Computers and their Customer Service was pretty much non existent. At Back To Life, I got the sense that they actually cared about me as a Customer, and was not just looking to drain my pockets. I am definitely a happy customer, and will deal with them for all of my computer needs! read more

Love S.

7 years ago

Highly recommended. The owner is super knowledgeable and professional. I took my laptop to him a few years ago and he was able to fix it the same day. I recently took the same laptop to him and unfortunately, the part that we needed to fix it was unavailable because it was so old lol. So...I ended up buying a new laptop from him at an awesome price AND he transferred all my files to the new laptop. I've sent my neighbor to him and she was highly satisfied as well. Definitely 5 stars. read more

Rosalyn W.

6 years ago

I rarely leave reviews, but I was so impressed with the service that I received from this company, I had to write something. First, he helped a computer challenged individual by explaining everything about how to use my new laptop. I felt so good to know what I bought and how to correctly use it. My home office is complete. Thank you for the wonderful customer service and the lessons on how to use my laptop to it's fullest. You have a customer for life. read more

Candy A.

8 years ago

The owner,Shane, worked on my laptop and got it working better than new! He worked super fast, and was careful and kind to mind my budget. He only did the work I needed, and nothing more. He is better than Best Buy! He worked MUCH faster and cheaper! Best Buy quoted me more than double the price. Best Buy wanted me to send my computer off some laptop offsite and I would be without my laptop for 2 weeks. He had laptop ready in 2 days. I am super impressed! read more

Tiffany W.

8 years ago

Family owned and operated business located off Wesley Chapel. The staff were friendly and very informative about services and products offered. It took exactly one week to repair my laptop. That included delivery of parts needed to complete the job. Mr. Shane kept me update on details of the repairs in which I really appreciated. I recommend BTL computer services to anyone with computer issues. Check them out and support local owned businesses. read more

Renaulda T.

103

9 years ago

Back to Life Computers was a God send! My laptop would not start, and I could not find a computer shop in the area with a decent price, or good Customer Service for that matter. However, BTL Computers gave me a great price, and they were very professional. The Owner was very knowledgeable, and actually cared about my issue. My computer was back up and running in no time. I would definitely recommend BTL Computers to everyone I know. read more

Jacqueline P.

10 years ago

I utilized BTL Computer services in June 2016, and I was highly pleased with the service rendered. Mr. Shane was professional and very knowledgeable of the work needed to repair my personal laptop. The work was completed very timely(24 hours) and his diagnostic price and software installation were reasonable. He restored my computer operation and made it look Brand New! Lithonia Resident......Well Pleased! read more

Antwoine A.

13 years ago

I worked with Shane on several projects for Wellstar Hospital Systems and can attest to his knowledge and work ethic towards servicing customer needs. Customers are happy and satisfied with his efforts and results. Shane's professionalism and attention to detail is a reason I would recommend his services to anyone looking for computer repair. read more

Martha B.

13 years ago

I called Shane from Back to Life Computer Repair to install 2013 Microsoft Office and to upgrade my computer. My computer was ready the same day and His price was affordable for a single mom like me. I highly recommend Shane for any computer repair issues because he is knowledgeable and he won't try to rip you off! read more

Ariama D.

8 years ago

I was in desperate need of getting my computer fixed with me going to online school. Shane did his thing in less than two hours of me bringing my computer to him. His customer service skills are excellent I'd definitely recommend him to anyone and I'll always be bring my computer to him for any repairs. read more

Dre V.

7 years ago

I needed my computer fixed because it was moving so slow. I called Shane and he took care of my needs. He also went above and beyond of what was expected. I would recommend anyone to him they need their computer fixed. Pricing is unbeatable. read more

Marc D.

7 years ago

Shane took excellent care of my iMac when the graphics card went out. He kept me updated with pictures and communication via txt on his progress on the computer. He is very knowledgable, and I highly recommend his business. read more

Lance H.

13 years ago

I brought my laptop in for a virus problem, not only was I quoted a fair price, but my laptop was returned to me the next day. If you have computer problems, Shane is the man to call, highly recommended. read more

Kool R.

8 years ago

Excellent and very professional service!! Extremely happy with the results on my laptop being fixed. Will definitely bring any other issues that I might have with other laptops to Back To Life. read more

Empress S.

2 years ago

I once again have made a mistake trusting this company and I should have just bought a new computer or went to Geek squad. Very disappointed, terrible costumer and I will never come back. read more

Kam M.

7 years ago

Real helpful and open minded individual. He gives quality customer service and he works with you. I recommend your bring you computers here for repair. Shane will bring it Back to Life. read more

Veronique S.

6 years ago

If it can be fix... this is the place to be. Shane fix my computer/tablet and I am very excited. Great customer service and cost... don't wait bring you computer today. read more

Rita M.

7 years ago

Services about my computer was excellent He was very expedient with respect to his timing and it was neatly and efficiently done . He was swift as I expected read more

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