the place is closed yet the web is not clear about that fact. Also, the phone number message says…read morenothing about being closed. Very sloppy business practices.

I recommend considering alternative vendors, as my experience at this location did not reflect a…read morestrong emphasis on customer service. I previously contacted several suppliers to confirm the availability of Xcel Surface products and was informed that preordering was necessary prior to pickup. A few weeks later, I asked my wife to place the order to ensure it would be ready for collection. Upon her call, she was informed that no preorder was needed and that there was always ample stock of the Xcel Surface products. On the day of pickup, I called ahead to verify availability due to the earlier confusion, only to find that the product was not in stock. When I inquired about the timeframe for ordering the product, I was informed it would take a few days, causing delays in my project. I was also informed that payment was required before placing the order. At this point, I decided to seek a different vendor due to my frustration with the service provided. Unfortunately, the employee's response during our interaction suggested a lack of care, as they did not inquire if I wanted to proceed with the order. Additionally, when I asked about how their day was going, the response I received made me feel belittled, indicating a deficiency in employee morale and attitude. If an individual is dissatisfied with their job, it may be beneficial for them to explore opportunities that align better with their interests.

horrible service. I will never buy from this place again…read more They never call me to set a time for delivery.

Just a disguised scammer, selling 1/16,1/8, 1/4 rocks as 1/2. When asked about discrepancy they say…read morethat's how they come ( but one may wonder if they, in purpose, mix it with smaller rocks to beef up profits)...they prefer you to go to another competitor when you point out the scam.When asked about labeling the product 1/2 size when a significant portion is less than that, they say that it is not "1/2 size , is UP to 1/2" ( and that's where the scam lies). On a random test, about 40% of their 1/2 size is actually significantly smaller than posted size. Look for an honest company.

First, normally the place and the people who work there are the best. Always helpful and…read moreknowledgeable. TODAY, HOWEVER, I bought a half sheet of Cherry plywood and ask for it to be cut at 25.25" x 48". When I'm putting it in the car, it didn't look right but I ASSUMED they ALWAYS do it right. Got home and it was cut 28"x48" and 20"x48" So I'm irritated and thought I should call the store and let them know so they'll be more careful. I call and Steve tells me to bring it back and they'll recut. Well I'm near an hours drive from them, and I can recut myself. BUT THATS NOT THE POINT. Steve seemed totally uninterested in the situation. And THATS why I'm posting this note.

Beautiful range of exotic woods! Check out the Canarywood and Zebrawood. I also love the…read morePurpleheart! If you have wood furniture or charcuterie boards, don't forget to protect and to bring out the colors with beeswax, linseed oil.

We recently purchased our new kitchen cabinets and granite countertops from Diamond Kitchen and…read moreBath located at 5710 W. Bell Rd. Denis Ryan assisted us throughout the process of ordering and delivery. Denis was very helpful and professional, giving us some ideas for planning our kitchen cabinets. The cabinets and granite were of excellent quality. We had a contractor install the cabinets, as we had some renovations to be made. Our contractor had no problem during the install, as the cabinets fit completely accurate. We love our new kitchen and highly recommend Denis Ryan as your consultant at Diamond Kitchen!

I think the company itself is a good one. We ordered cabinets and pullouts from them. On the down…read moreside, it took 3 months to get our cabinets and pullouts delivered. When they finally did come we discovered our salesman had submitted the wrong measurements for the pullouts. We had to reorder. On a positive note, Colton our installer was fabulous. He was pleasant and very professional. He did a great job and our cabinets are flawless.

This place exudes Professionalusm from beginning to end. Staff is efficient, knowledgeable,…read morepersonable and very easy to deal with. Great selection choices and recommendations from Cynthia ! All elements of our experience (slab selection, scheduling, measuring, installation & followup) were accomplished in a timely manner and done to our satisfaction. If you need countertops, cabinets, flooring or more extensive remodeling this company will satisfy your wishes in multitudes ! Strongly Recommended !!! Thanks Bunches !!!

This company came out to drill a hole in our granite for an RO system. The owner, Joshua, was able…read moreto get an installer out within minutes, which was amazing! Unfortunately, the gentleman Frank drilled the hole the wrong size--too big. Now, our RO faucet does not sit properly on the counter, and we will have to rig it up, ruining the aesthetics. We told him BEFORE he started drilling that the bit looked too big, but he insisted it was fine. He didn't measure the bit up to the sizing diagram we provided him. We contacted Joshua, who proceeded to curse and threaten us with lawyers if we didn't pay him. Joshua stated that the services were rendered and that if we didn't pay, he would put a lien on our home (over $250 ). Joshua was screaming that he would show up to our home with lawyers and his crew and that "they don't make 1 inch diamond drill bits for granite (lol)" I mean really, it's a hole. It's too big. The guy didn't measure twice cut once. Calm down Joshua, no need to scream at people. No wonder your employee told us to contact him directly if there were any issues. We are not going to be bullied into paying for services that we didn't request- which is a hole too big for our faucet that we now have to fix. Please look elsewhere unless you like dealing with hotheads. Edit: If the owner thinks this install is acceptable- a wobbly install, not seated on the counter, with a gap visible from across the room, then he really is as delusional as he sounded when he cursed out my husband and threatened to show up at my house with 'his lawyer' if we didn't pay him. If this is the type of work the public wants from a company, and an owner that resorts to immediately screaming and threatening the customer over his employees mistake, then please hire Surprise Granite and good luck with that.

My contractor told me to go to BT Molding to pick out new Moulding for our kitchen remodel…read more The staff were very knowledgeable and answered all of my inexperienced questions. I would highly recommend them!

My flooring guy Arturo suggest that I get my baseboards from BT molding…read more They had a great selection. And I think I paid half the price I would have if I went to Home Depot. They were super friendly helpful and helped me load my van and I was on my way I would definitely recommend them, and I would definitely go back if I needed baseboards again

I will start this review by qualifying its authenticity. I never trust any review giving a 5/5 to…read morea busines. Sounds fake or contrived. I was born in this state and love this city. I cannot give a supportive score to RWC Building Products because I never would have cared to provide any evaluation at all, until they gave me a "Shake Down" letter like Yelp participants C M. (2020) or Jason C. (2011). I did have a good experience with their delivery crew and an even better one with my Roof Repair Company. Then, as a big "gotcha" , RWC delivered to me ( Certified Mail ) an Arizona Preliminary Twenty Day Lien Notice. WTF ! The roof repair to my house was only completed 14 days ago, and apparently the roof repair company owner still has till the end of the month (14 days from now!) to pay RWC. I was assured by Yolanda and Mark at RWC that it was just a form letter they send out to everyone. I call BS and "Shame on You" William G. (busines manager). Thanks for sending out the warm vibes to hard working home owners. I don't know how many other Building Product Companies there are in Phoenix, but Yelp Readers should find one that acts less like Tony Soprano and more like Bill Gates. RWC's 3.6 Yelp Review just dropped again. I'll give them 20 days to bring it up ?

I was searching the internet when i stumbled across this fantastic place. i was in need of 3…read moreconcrete tile to replace as the old ones were blown off by heavy winds. The employees are friendly and very helpful and not to mention the price was great. I thought replacing the roof tile was going to be expensive, but it was not. instead of buy the three roof tiles that I needed, I brought a total of 6 tiles. if you need to replace any of your roof this is the place to go

Beautiful showroom, although it's only about 1,200 sq ft. (?) False advertising. We found a…read moremagazine announcing their newly expanded 150,000 sq ft "show room," it's not a show room, it's a huge warehouse and you can't just walk in and look around. We couldn't get anyone to help us. We were handed a piece of paper to complete with our information. Apparently you need an appointment, however the ad didn't say that. We went there because they offer 3D drawings and design. We wanted ideas. We drove 40 minutes and turned around 15 minutes later and went home. Apparently it's geared toward contractors, not individuals. We may use them later, however our first impression was cold.

We purchased $14k of Gila brand kitchen cabinets from Window Depot. Tristen was very helpful. We…read moreunfortunately have to give a bad review. We bought what we were told was solid white oak facings on all cabinets, it turns out to be a plastic laminate covering. We bought fully assembled cabinets and extra facings to cover the front of a panel ready Sub Zero fridge. Turns out the paneling for the fridge is plywood faced with real white Oak and so does not match the cabinets color or sheen. All the pieces we paid extra for fridge are useless as they don't match $$$$. The fully assembled cabinets were not actually 'assembled' they were put together but very few had any nails, staples, or glue. The drawers literally fell apart in my hands. Unfortunately as a DIY long project we did not become aware of these problems soon enough. We actually installed then had a contractor come explain to us why we had such a hard time installing. Not a signal cabinet was square. Are only option was to completely dismantle the kitchen, take apart all cabinets and rebuild them correctly, and then reinstall. Our behind timeline did not leave that as an option. Do not make the same mistake we made. If you buy assembled take out every drawer and be sure all mechanisms have correct amount of screw and drawers are glued and stapled properly. Then take a square and check all sides of cabinets to see if square. I believe Tristan was truthfully and honest with us. I believe he was misled and unaware of the challenges we would face. I blame Gila and myself for not being more conscientious. Ken Clark