Fantastic, old school fastener and hardware store, and one I wish I'd heard of sooner!…read more Had not one but two occasions to shop here and I was not disappointed on either trip. Whether I needed 5/8" grade 8 bolts to mount a monster vise to my work bench or 8/32" filister head machine screws for a 1948 bench grinder, these guys pretty much have it all. The owners are super helpful, friendly and just all around great people. I'm looking forward to giving them more business, and highly recommend them to anyone looking for fasteners, especially over the big box and hardware chain stores.

Great store but the big guy that works there needs a few lessons in customer service, and for that…read morereason, I will no longer shop there.

T & M Hardware has never been closed, has never been temporarily closed AND IS NOT PERMANETLY…read moreCLOSED! Hours and contact info to follow. 623-934-4030 Covid - 19 as we all know has effected many - and sadly it has not been in a positive way. This 2nd generation family owned and OPERATED hardware store has had several setbacks since the original Owners (Tony & Martha) passed away handing it down to their children who are now running the business. Times have certainly changed - and the family owned businesses in our community are working much harder to keep up with the chain type stores. Many people in Glendale and the entire Valley knew Tony & Martha personally and their children as they grew up in the business. This store so small was often referred to as - IF YOU CANT FIND IT ANYWHERE - GO TO T&M - THEY HAVE EVERYTHING - and very seldom did a customer leave empty handed, because somewhere in that small - fully packed store with wall to wall products -- they had what you needed. If not Tony knew where you could get it, if it wasn't in our valley he would bring it in from out-of-town and you would come back for it in a few days. No internet or Amazon back in those days, mind you. lol The same customer service still existing this neighborhood Hardware Store and I find it sad to see that "YELP" Has listed it as "PERMANENTLY CLOSED" Because it is NOT - IT IS OPEN! Do to several setbacks and now the Covid-19 situation (which we pray will end soon) the store has cut hours) -- the main change is fewer employees and instead of circles taped or painted on the floor 6' apart all over the store . . . . Can those of you who have been our customers all these years imagine that in here! That's more than funny! Anyway - Now our customer have sidewalk pick-up whether they call ahead or not. You just ring the bell we answer from where ever we are in the store, take your order or description and go pull it. We come back out to you, make sure it's correct, make a ticket and bag it and you're done and on your way. Next customer please. So wear your it sweater and bring your music and relax while you shop. (I mean, we shop) And you don't have to worry about dots and arrows allover the floor. P.S. #2 We know it might slow your day down a bit - and we apologize for items that are temporarily out of stock ( remember if we don't have it we can't sell it - so we're doing our best and hope it's enough) - but we would rather keep us all safe, and hope we don't have to list us on "YELP" that we're permanently closed for real!

This hardware store has always been our go to when we need things like nuts, bolts, act filters,…read morekeys. The totally support small business over big box when I can. Especially how the big box retailers seem to get political now a days. I was in need of a couple keys and a new ac filter. I go online and the google listing says they open at 8. Perfect. Get my kid dressed and arrive at 8:34 to find they are closed. I get out to see what he posted store hours are and the sign also says 8. While I am there another individual walks up also needing hardware. I see the Yelp listing says they open at 7! It's fine if they open later but tell people. Change your sign. Change your google listing. I live very close to Lowes, I made a special trip to support your local business. Not only did I waste my time, I wasted my gas and you lost out on 2 sales that I know of.

Shopped- 6.14.26: Customer service: -1…read more Dear Management PLEASE retrain Robert who was working in lumber. His customer service is HORRIBLE! I asked a young employee for help but he seemed to be new so he walked up the isle to Robert to ask for help. Robert yells "what do you want?!" The kid says something & Robert says "go help her, I'm busy" as he's NOT helping anyone. Then he tells the kid "go get someone else to help her. What does she want?!" ALL this as I'm standing at the end of the isle where I could clearly hear him & his LOUD refusal to help the kid help me. He FINALLY walks over & I tell him to not speak to the kid like that in front of customers & that the way he was talking to him & about me was rude and not good customer service. Robert says "okay, yeah let's just find what you need." AVOID ROBERT at all costs! And if they have several Robert's there, well he ruined it for them all. He's rude and unprofessional.

Came in for tubs and left with them. I swear the self check out people act as if everyone is…read morestealing they were super rude to me when I went to leave they stopped playing in their phone once I was near the door to literally grab me and go "HEY I need to look in those" and I bluntly informed him he should've when I was checking out and stayed off his Snapchat and informed him if he grabs me again like that I will have to contact police to escalate the situation.

I went in to do a return of a tool that was already open. I was told that I couldn't return it, I…read morecouldn't get a word out and explain my situation to the manager when he told me, no returns. He even told me that if I was using it correctly, then it would've gotten the job done. Then dismissed me. The young girl at the counter had to apologize on his behalf. His name is Felix. My family and I will not be returning to support this store.

I was able to find what I needed after searching online for other competitor stores. The staff was…read morevery friendly. And what I needed was definitely cheaper buying it here then at other places.

This True Value store is so like the hardware stores I grew up with, with seemingly anything you…read moreneed without having to wander through acres of aisles like in the Big Box stores. The prices are fair, they give discounts to veterans, have helpful staff, and they run regular sales that are worth keeping track of. Make sure you sign up for their app and get your phone into their system so you can get good deals. Often there are plants outside that are well suited to our area and although they may cost a little more, they will probably be successful for you as they have for me. Drop by regularly since they have lots of seasonal items. Some years back they used to have a popcorn machine and it was such fun to browse around while munching some free popcorn. I wish they'd bring it back as it added a special festival atmosphere, even if they have to put a little coin box for people to kick in some quarters...Keep your money local and shop here when you can. It's in a pleasant little strip mall, Greenway Terrace, that has plenty of shops to help with your other errands too: with three restaurants, a day spa, cookie shop, barber shop, hair salon, dollar store, gift shop with a P.O. contract store, clothing store, dentist, flooring shop, insurance office, and hearing aid store.

This store is the very best! Staff member, Bob knows everything about their inventory. All the…read morestaff members are helpful. This location always has what I'm looking for.

I'm submitting a complaint about an incident that occurred at Harbor Freight Store #02997 on August…read more7 at approximately 2:40 PM. The cashier's name was Elizabeth. I never leave bad reviews about any store because I never care enough. But the interaction I had today was actually crazy. I thought I might've been on a prank show. There was nothing wrong with my return -- I wasn't upset, I wasn't being difficult, and I had no problem with Harbor Freight's policy. I just asked a simple question about why the process seemed different than usual. In response, Elizabeth became visibly agitated, spoke over me, and said, "Since you're in the military, you need to learn some patience," referencing the uniform I had on. That comment really threw me off. I don't think wearing a uniform makes me better than anyone else, but it definitely doesn't make me the person you pick a fight with -- especially when nothing is wrong. I wasn't being rude or sarcastic, but she treated me like I was. The part that confused me the most is that she seemed to create a scenario in her head and then react to it. It felt like she was projecting some kind of frustration onto me, even though I was calm and just asking a question. The manager eventually stepped in to explain the return system, and I had to clarify multiple times that I wasn't upset with the policy at all -- I had no issue with the return process. My issue was her attitude and behavior, which turned a normal interaction into something extremely uncomfortable for no reason. She was escalating a situation that never existed. I left that store upset and confused. I've spent thousands of dollars at Harbor Freight and have always had good experiences -- until now. I hope this gets addressed, because that kind of customer interaction is unacceptable.

Admittedly, I'm not much of a gearhead. I don't sit around my garage tinkering with shit to take…read moreapart just so I can put it back together. Got an aftermarket part for my car that required a 10" socket extension. I knew before even looking in my small tool collection that I do not own a 10" socket extension. Off to Harbor Freight! Located in the heart of Peoria. Plenty of ample parking. Super easy to spot. Parking lot and entry way are clean. I was greeted the moment I entered the store. Aisle was clearly marked. Found what I wanted in seconds. Checked out and paid for it immediately. The whole thing took a couple of minutes at best. It's unlikely I'll need to come here very often, but I was pleased with the experience I had yesterday!

Wow! I can't believe I haven't been to this Ace Hardware store in years. I had it in my mind I knew…read morewhere the the aisles would be, no not even. As I walked in the first thing I noticed was the whole store was rearranged. All I came here to buy was fluorescent light bulbs. I mean I managed to find them quite quickly but even so the aisles were much longer than before. As anyone shopping for anything now many of the expensive items are locked up, which makes the shopping experience not so easy like it used to be. Just glad I was only looking for light bulbs and not something that was locked up. I have been a customer of the Ace Hardware stores for many years and only because I don't have to wonder through a bunch of items like your big hardware stores. Changes sometimes takes one to get used to but I don't often stop at this store very often so it's a good thing for me. This store is very busy on weekends and glad I have the opportunity to shop during the week. One thing I can say is that they always have good employees that are helpful. The store is kept up pretty much and service is good. I will probably stop by again when I am nearby.

I love shopping here. Someone is always around to help me find what I'm looking for. I have nothing…read moreelse to say but need 85 characters.

Store is clean but all of the handicap parking that is a huge part of the front of the store kinda…read moresucks having to walk in the heat from 10 rows deep of open spaces because you can only enter the east side of the doors. The west side you'll be in the self check out corral. Self check out- there's cameras and security you don't need four people just goofing around in their phones in this area when you could obviously put them to work with cashiering to cut the lines down, or have them stock and help get the store properly stocked. Security- there's an armed rent a security guard at the entrance not the exit which is weird. Restroom- what you'd expect from a Home Depot filthy!

Huge shout out to Victor for assisting me with Turf choices, knowledge decisions!! Hands down you…read moredefinitely know your information and I just wanna thank you for taking the time to explain everything that I needed to know because when I left, I felt so able to discuss with my husband so we could make a decision. Thank you for all your professional knowledge!!! I'm so happy And just know you're definitely an asset because you have great customer service skills and you take the time needed to make sure questions are addressed with your knowledge

Not all of their employees are knowledgeable on their items, but they are friendly. I recommend…read moreparking on the side and not anywhere near the front area. Every time I drive near there I end up with a nail in my tire.

First off I had a door replaced and the experience was bad and the lady at the store could care…read moreless, wanted to send the guy that said I couldn't have security doors on slider which he was wrong! Tim installed and he is a great guy did a awesome job, then I order a dryer they used third party delivery guys which were awful and brought a couple roaches from their truck so be careful what you order!

Every time I'm ready for a full upgrade this place always has something I love.. I got an awesome…read more48" x 96" door for my new home. I'm on my way home. I can't wait to install it. thank you so much for your consideration

It is hit or miss with this kind of business. They did have a lot of merchandise. They just didn't…read morehappen to have anything that I wanted to purchase for my project. So you may get lucky a lot of the merchandise seemed a bit beat up but it could have been just the day I was there. In particular, I was looking for i'm sure cabinet handles/pulls but I couldn't find anything nice enough. It's worth a shot though.