It has been many years since I have gone into Heldt. My last time, the front was filled with old…read moremen who were very rude in a number of different ways-even nasty remarks about women. I said I would never good into such a backward place again. It was a throwback to the gold old boy attitudes of the 50's. Day before yesterday I needed a piece of wood that was 14" by 22". I was prepared to make another trip to Home Depot. For some reason I thought of Heldt which is just a few minutes from my home. I decided it might be time to try and be open-minded and go there. It was a better experience. The men in the back worked with me to find a quality of material that would meet my needs then cut it to my specifications. It was a positive experience all the way around. One thing to remember is this is a lumber yard, not a Home Depot. I did have to do some asking to find where I needed to go and to get help in the back. I could accept that. It went pretty quickly and the price was reasonable.

I find it hard to understand how a company that is looking to sell their product would have…read morecustomer service people that don't seem to have an interest to help. I contacted Heldt Lumber and spoke with an individual name Chris. Communicating with Chris felt as though I was interrupting his day, his lack of experience, detail and interest in communicating was unlike anything I've ever experienced in construction in the last 45 years. I would give this company zero stars and would not contact them in the future.

great product at a good price! love that it is open to the public. only needed a small quantity of…read morematerial and they happily accommodate.

Every time I run in here, I learn something new. usually a smarter, quicker and cheaper way to…read moreaccomplish what I need. This time it was soil for a planter and I was going to buy 2 components and then mix it myself, until I was informed that mix existed, it was cheaper that way AND I wasn't going to kill myself mixing it. So better, smarter, cheaper. usually you only get two of those. Thank you.

I've purchased 1/2 ton and ton loads which I've picked up in my truck several times. Since I have a…read moresmall truck that only holds 1/2 ton at a time comfortably they let me take 1/2 ton and come back for the other 1/2 ton (same day) and charge me the less expensive 1 ton rate instead of 1/2 ton rate x 2. Most recently I wanted the 3/8 inch which they told me comes in a minimum of 10 tons delivered. I felt like it was a reasonable price for an enormous amount of rock, especially delivered. I was happy with the delivery and quality of material.

horrible service. I will never buy from this place again…read more They never call me to set a time for delivery.

My husband and I want to recognize floor salesman assistant, Jerry Gordon and his manager, Chris…read more We were looking for window shutters and not only did he help us find them, he helped carry them to the car and he was friendly, courteous and professional as we searched for the right shutters for our home. We greatly appreciate him and your staff. It was SO helpful to have his expert advice. He saved us time and stress as we purchased the right shutter and for the right price. Thank you Jerry! We will look for you again when we are in the store. Kind regards, Marc and Vicki from Phoenix

I took a truck load in clouding a file cabinet with drawers out but they refused because things it…read morewasn't assembled.I won't bother with them again.

I love everything about the Window Depot and I'm happy to see that they've opened up a second…read morelocation in Phoenix. They have the best prices in town on skylights, windows and doors and they have a huge selection! The staff are also extremely helpful and they're plenty of staff to assist to you. I bought some windows from them a few months ago and today I came in for a Solatube tube skylight. I'm so happy that they have this brand as I know that it's the best one on the market. I found that Home Depot only has the cheaper ones. Sam helped me today and he was so great and very patient with me, as I had a lot of questions. He showed me all of the accessories that I could get with it and ordered me a special decorative lens to go with it. I was able to take the tube light home today and he said the lens will be here next week. He then was able to recommend someone to do the labor for it. The store is clean, big, they have a huge selection and a helpful sales staff. If I move or need to remodel again, I'll definitely be back here for my skylights, windows and doors!

To no surprise their Yelp ratings are pathetic!! We walked in there the place was dead, not one…read moreemployee asked if I needed help.. When we finally asked for help the enthusiasm to help us was so bad, we walked out never to come back again. Also, the entire store was dirty, disorganized, and most items you didn't even know what the price was!!! Save your time and go to HOME DEPOT OR LOWES!!!!

I love this place. I have come down here for the last 3 years buying everything I need for my…read moreflips. Other reviews about their fans are false, in fact I have gone in and they have been very understanding over a screw missing and even if something doesn't work. Highly recommend this place for anyone doing flips and or remodeling!! Ivan and his son will do anything to ensure you leave smiling even if you don't buy!! THEY DO ENFORCE THE "YOU BREAK YOU BUY"

BEWARE!! I bought a fan from this place and it didn't work!! I try returning it or exchanging it…read moreand they wont work with you. They just take your money and don't respond. Don't waste your money just spend the extra money a buy it new.

Super helpful and nice even to get a smaller load of landscaping material delivered and price is…read moreright.

I have been a 20 yr customer of Ewing. Had an unbelievably poor experience at the Tempe location…read moretoday. Asked Nick how much the seed was that I just purchased. I asked him 4 times and explained I did not have my glasses to see the screen. I asked him repeatedly and he kept showning the the screen and printed receipt. I finally had to ask for a manager as Nick refused to verbally tell me the price. Do not understand the attitude. Making a call to corporate to report also. Will follow up if they respond.

I love BMO for cabinets as well as a unique piece of walnut for part of our kitchen countertop…read more The quality is great and the price is definitely within budget. Eli was wonderful and patient with me as I designed the kitchen layout. We also used BMO for cabinetry in the bedroom earlier in the year which is part of the reason we went back to them. I highly recommend them for your cabinet needs.

Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Great products at great prices! Great selection and very helpful when you have questions!read more

Very friendly and helpful! Had exactly what needed and helped tie down the plywood sections in my…read moretruck. Glad I found these guys!