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Porter Barn Wood

4.5 (52 reviews)
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Recommended Reviews - Porter Barn Wood

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Reviews With Photos

Ray E.

We love our barn door! Thomas is an artist and personally worked on our vision to create a work of art that exceeded our expectations. What was most impressive was how he responded when the first version didn't meet our vision. He took our door back, invited us out to his shop to revisit the design (which was difficult due to the metallic surface), made some modifications, and gave us a barn door my wife had been looking for for years. #1 customer service. Porter Barn "owns" their work until it's right. Highly recommend!

Kim L.

Porter Barn Wood did an excelement job making a kitchen table for us. We will be going back for additional work we are doing in our home. The kitchen cabinets displayed in their showroom are amazing. Everyone we spoke to is friendly and easy to work with. Be aware the process is very slow. Could take longer than expected to complete the project. If you have time, it is worth the wait.

Projects using rough barn wood from scrap pile - love it!
DJ S.

We've been wanting to do a couple of projects using barn wood. Porter Barn Wood staff was very helpful as we decided to go with more of a rough look on both projects using their scrap piles. We couldn't be more happy with the way the projects turned out!

Whitewashed DIY Ponderosa Pine beam for new home office addition.

We have worked with Thomas Porter and the great staff at Porter Barn Wood several times over the past few years [custom kitchen island top and custom barn doors for a cabinet]. Each time we received fantastic customer service and a gorgeous final product. We recently purchased some beautiful Ponderosa Pine boards from Porter for a DIY beam and Thomas personally gave us great advice and instructions on how to achieve the whitewash look we wanted. We highly recommend them!

Beautiful custom-made desk from Porter Barnwood

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7 years ago

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5 years ago

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5 years ago

We worked with Tom Porter Sr. We had a wall covering done. It looks very nice. Everything was professional. We will use them again

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Thomas P.

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5 years ago

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6 years ago

This place is awesome if you are looking for rustic wood for a project. My barnwall came out way better than expected.

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8 years ago

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Thomas P.

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8 years ago

Great selection of aged wood. A little expensive but they have a lot of hard to find stuff.

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11 years ago

Guys were super nice and helpful! Great experience and they are very knowledgable about the wood they have an the origin of it!

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Page 1 of 2

Ask the Community - Porter Barn Wood

Review Highlights - Porter Barn Wood

“Thomas is an artist and personally worked on our vision to create a work of art that exceeded our expectations.”

Mentioned in 8 reviews

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RWC Building Products

RWC Building Products

(20 reviews)

So.....I looked out my window, and saw a dead bird on my patio roof. Figured I would head out…read morethere to bag it up and throw it away. While I was out there, I wasn't paying attention and stepped right in the center of one of my roof tiles. CRACK! While up there, I noticed a couple other tiles had cracks in them, too, so I decided I wanted to replace them. Looked up a few places on the internet and settled on RWC. Drove down there Saturday morning to get my tiles. I arrived, and parked in the lot. First time there, not knowing what to do, or where to go, I saw a sign on their front door that said "Roof tiles, please see outside customer service" with an arrow pointing to the right. First of all, THANK YOU for that sign. It is straight to the point, and tells you where to go without having to find an employee or wait around or whatever. I started walking around the side to look for "outside customer service" and this guy pulls up right next to me on a golf cart and says, "Hop in buddy". Score! I tell him what I'm looking for and he drives me to the area to find my tiles. (Side note....this place is HUGE! Like 2 city blocks big, probably) We looked at a few and tried to match them up, but they weren't an exact fit. Right away, after looking in 2 different places, he knew exactly where to go, next. We found a couple of pallets of the exact tiles that I needed! He grabbed my tiles (6 of them), put them in the back of the golf cart and drove me back to my car. I unloaded the tiles into my trunk, he wrote up a ticket and I took it inside to pay. Once inside, there was one guy helping someone else so I stood in line. Not less than 30 seconds later, a lady got up from her desk and approached the counter to help me. She could have just sat there and waited for the one cashier/employee to finish helping the one customer and take me next, but she took the initiative to get up and help me out. I handed her my slip, paid her my money, and was on my way. The whole process of getting out of my car to getting my tiles, and back in my car was maybe 15 minutes...maybe! It was extremely quick and efficient! Between the guy who took me on the golf cart, to the front desk help, this was seriously the best customer service I have received IN A LONG TIME from ANYWHERE! If I ever need to get any kind of roofing or tile supplies, this is the spot that I will return to. They have an infinite selection (the golf cart guy told me that they have some tiles from way back in the 40s and 50s. If you need any kind of tile, I bet they have it here!) of items, and the prices were fair ($8.98 per roof tile...not sure if that is a good price or not, but to match an older tile (house built in 2005), to exact specifics, and have it available without a special order, is worth its weight in gold!). I had a GREAT experience here and was surprised on how quick and easy the whole process was. Didn't get the peoples names that helped me out, but whoever you were, I sincerely thank you! Both of you were awesome and made me weekend! Keep up the GREAT customer service!

I will start this review by qualifying its authenticity. I never trust any review giving a 5/5 to…read morea busines. Sounds fake or contrived. I was born in this state and love this city. I cannot give a supportive score to RWC Building Products because I never would have cared to provide any evaluation at all, until they gave me a "Shake Down" letter like Yelp participants C M. (2020) or Jason C. (2011). I did have a good experience with their delivery crew and an even better one with my Roof Repair Company. Then, as a big "gotcha" , RWC delivered to me ( Certified Mail ) an Arizona Preliminary Twenty Day Lien Notice. WTF ! The roof repair to my house was only completed 14 days ago, and apparently the roof repair company owner still has till the end of the month (14 days from now!) to pay RWC. I was assured by Yolanda and Mark at RWC that it was just a form letter they send out to everyone. I call BS and "Shame on You" William G. (busines manager). Thanks for sending out the warm vibes to hard working home owners. I don't know how many other Building Product Companies there are in Phoenix, but Yelp Readers should find one that acts less like Tony Soprano and more like Bill Gates. RWC's 3.6 Yelp Review just dropped again. I'll give them 20 days to bring it up ?

Heldt Lumber - 1x8x (8ft & 12ft)

Heldt Lumber

(44 reviews)

It has been many years since I have gone into Heldt. My last time, the front was filled with old…read moremen who were very rude in a number of different ways-even nasty remarks about women. I said I would never good into such a backward place again. It was a throwback to the gold old boy attitudes of the 50's. Day before yesterday I needed a piece of wood that was 14" by 22". I was prepared to make another trip to Home Depot. For some reason I thought of Heldt which is just a few minutes from my home. I decided it might be time to try and be open-minded and go there. It was a better experience. The men in the back worked with me to find a quality of material that would meet my needs then cut it to my specifications. It was a positive experience all the way around. One thing to remember is this is a lumber yard, not a Home Depot. I did have to do some asking to find where I needed to go and to get help in the back. I could accept that. It went pretty quickly and the price was reasonable.

Extremely disappointing customer service. I contacted Heldt Lumber via email to request information…read moreon a product and I followed up with a phone call that same day. After the phone call , staff actually emailed me and told me that I had wasted his time by doing so. I found his response incredibly rude, unprofessional, and completely unnecessary. As a potential customer, I would expect to be treated with courtesy and respect, especially when simply requesting information. It's disappointing that a business would make a customer feel like an inconvenience for asking questions or even calling. Based on this interaction, I would not recommend Heldt Lumber to anyone who values good customer service.

Phoenix Paver Manufacturing - Black Wall & Cap

Phoenix Paver Manufacturing

(6 reviews)

Awesome pricing, great service, beautiful material. Loving my backyard!read more

This is a follow up to my initial review. It is with…read morepleasure that I recommend Phoenix Pavers. We ordered pavers from this company in March of 2017. They were installed by a company that we had hired. Over the course of the past year, we were having problems with severe effluence, which looked like snow on the patio. We called the company and, Carl, the owner promptly came to evaluate. He then notified, John, his quality control manager to assess the situation. John inspected the pavers and felt that there was a treatment that could correct the problem. He was planning to set up an appointment for this service. During the ensuing time, the company was receiving similar complaints from other customers that were traced to this particular lot. The next time that John came to speak with us, he apprised us that an ingredient had been left out during the manufacturing process. This ingredient affected effluence. Now, if there are problems with pavers you have purchased, the retailer will usually offer a replacement of the pavers only. This was not the case with Phoenix Paver. They offered to remove and replace the pavers at considerable expense to the company. We had the option of using our installer or theirs. We chose their installers and they did an excellent job. This company considers providing excellent customer service a priority. I would not hesitate to use Phoenix Paver again.

Porter Barn Wood - buildingsupplies - Updated October 2026

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