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    Durango Stone

    5.0 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Emser Tile

    Emser Tile

    (11 reviews)

    Very friendly staff. Lots of great choices. We like the displays too. No pushy sales people, which…read moreis always nice when you're just trying to figure out what you want.

    It's interesting to see the previous review by Jessie complaining about Emser shutting their doors…read moreearly. I too was treated badly when showing up just minutes before their closing time. Details? Well, I arrived at 12:55pm on Saturday, when they claim that their hours of operation were until 1pm. Now, I'm not sure how you interpret a 1pm close. For most retail establishments, I think it means you can walk in up until 1pm, with more time to do your shopping. However, the sales manager had other ideas. I was told they were closing down at 1pm, and I had to leave. Yes, that's right, the manager told me to get out. I tried to negotiate my expulsion because there was a strong recommendation by my contractor to buy from them. I thought it would be okay to accommodate the store manager and just get things done in like, 1 minutes. So I pulled out samples I had brought with me (my choices were already made for the most part, and I was looking for cheaper/nicer alternatives) and said, "This won't take any time if you can just tell me if you have anything to match these here sample. See?" The manager looked down at the sample tiles, frowned, then looked up at me and said, "Sorry, nothing really like that here." I looked at my wife to see if she wanted to press further, but she was heading for the door. Not saying anything that would make my native New York accent overly apparent, I picked up my tile samples and left. However, there's more. The final insult took place when their locked exit door would not open. The same friendly manager (so called) looked very annoyed as she leaned heavy into the bolt and forced the door open. In my defense, that door was not user friendly. Now maybe I should have known better than show up 5 minutes before closing. And maybe I should have been better acquainted with the door lock used at Emser. However, I really don't think either was the problem. To get some closure, I spoke with my general contractor the next day using my New York accent to communicate my unhappiness (man did that feel great!). He called the regional sales rep who, that same day, did leave an apologetic voicemail on my cell. I didn't call back, though. It wasn't worth the effort. I guess there are tons of people who buy Emser tile and are quite happy with them. However, I can only assume they come early in the morning and wait politely for the doors to open. All good, but I will not be one of those people.

    Arizona Window And Door Store

    Arizona Window And Door Store

    (226 reviews)

    We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

    I purchased 5 windows in August 2025. I was told that they would be replaced one window at a time…read moreto minimize dust. When the crew arrived to install the windows in November, they ripped all of the windows out at the same time. It was a cold and rainy day. Three of the five windows had defects and had to be replaced. (that took a couple of months). My window frames are a dark brown. They used black caulking and did a horrible job. The lines were not clean and I had black smudges on the walls that could not be completely removed. They sent out a caulking guy and he worked to make it look better. One of the windows that didn't need replacement had a scratched frame that they promised they would touch up. In February 2026 they wanted final payment. They promised they would order the touch-up paint for the frame and the job would be completed. It is now May 2026. No touch-up paint. No follow-up. I emailed them and told them that I was concerned that if I paid them they would not return. Unfortunately I was correct. Seems they didn't care. No response. The only part of the job that went well was the stucco guy, Ivan. He did a great job. My advice is to proceed with caution. I have other windows that I want to replace and was going to do it in phases with this company. Needless to say, I will not be using them.

    Durango Stone - buildingsupplies - Updated May 2026

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