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    Daltile, American Olean, Marazzi Sales Service Center

    5.0 (1 review)
    Open • 7:00 am - 4:00 pm

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    Emser Tile

    Emser Tile

    (11 reviews)

    Country Trace

    Very friendly staff. Lots of great choices. We like the displays too. No pushy sales people, which…read moreis always nice when you're just trying to figure out what you want.

    It's interesting to see the previous review by Jessie complaining about Emser shutting their doors…read moreearly. I too was treated badly when showing up just minutes before their closing time. Details? Well, I arrived at 12:55pm on Saturday, when they claim that their hours of operation were until 1pm. Now, I'm not sure how you interpret a 1pm close. For most retail establishments, I think it means you can walk in up until 1pm, with more time to do your shopping. However, the sales manager had other ideas. I was told they were closing down at 1pm, and I had to leave. Yes, that's right, the manager told me to get out. I tried to negotiate my expulsion because there was a strong recommendation by my contractor to buy from them. I thought it would be okay to accommodate the store manager and just get things done in like, 1 minutes. So I pulled out samples I had brought with me (my choices were already made for the most part, and I was looking for cheaper/nicer alternatives) and said, "This won't take any time if you can just tell me if you have anything to match these here sample. See?" The manager looked down at the sample tiles, frowned, then looked up at me and said, "Sorry, nothing really like that here." I looked at my wife to see if she wanted to press further, but she was heading for the door. Not saying anything that would make my native New York accent overly apparent, I picked up my tile samples and left. However, there's more. The final insult took place when their locked exit door would not open. The same friendly manager (so called) looked very annoyed as she leaned heavy into the bolt and forced the door open. In my defense, that door was not user friendly. Now maybe I should have known better than show up 5 minutes before closing. And maybe I should have been better acquainted with the door lock used at Emser. However, I really don't think either was the problem. To get some closure, I spoke with my general contractor the next day using my New York accent to communicate my unhappiness (man did that feel great!). He called the regional sales rep who, that same day, did leave an apologetic voicemail on my cell. I didn't call back, though. It wasn't worth the effort. I guess there are tons of people who buy Emser tile and are quite happy with them. However, I can only assume they come early in the morning and wait politely for the doors to open. All good, but I will not be one of those people.

    Arizona Window and Door Store

    Arizona Window and Door Store

    (231 reviews)

    Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

    On 8/22/24, we purchased 14x IWC (International Window Corporation) windows, 8x IWC sliding doors,…read more1x Western Pivot Door, and 6x exterior doors from the Window and Door Store from John E (7625 E Redfield Road Suite 400). They were installed in July of 2025 in our new construction family home. In the spring of 2026 (February, March) I brought up several concerns to John E. at the Arizona Window and Door Store regarding sliding doors being warped by the heat/sun and failing to close, pivot door beginning to show signs of discoloration and deterioration, window screens not manufacturer to the correct dimensions, and on top of that, exterior doors presenting water damage which seeped through to the inside of our brand new home. These concerns have still not been resolved as of September 2026. During this time, I have raised my concerns on multiple occasions across an array of service channels - our primary salesperson John E. (text, phone, email, and in-person), the AZ Window and Door Store's support number provided, and even the direct manufacturer support line (International Window Corporation, and Western Pivot Door). Given this immense headache and scar on the process of building a new home for our family, we're at odds with what to do moving forward and want to warn all others interested in this establishment to veer away. At this point, we can only assume that Arizona Window and Door Store is attempting to run out the clock out on any warranty services or simply to do the right thing and install the products correctly.

    Arizona Tile - Arizona Tile Scottsdale

    Arizona Tile

    (67 reviews)

    $$$

    I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

    Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

    Lighting Unlimited

    Lighting Unlimited

    (15 reviews)

    These people always have the bulb that I'm looking for. Made a great suggestion to switch over to…read moreled. The salesperson was very courteous and extremely helpful.

    I went looking for led replacements for existing recessed cans. I brought with me the existing…read moretrim and pictures of the cans to make sure I purchased the right thing. The individual I was dealing with was a bit inexperienced, so I confirmed with the manager before purchasing. Two hour later I returned with the purchase, two full cases and one half case because they sold me the wrong thing. I told them I wanted to return them then, and I was informed of the 30% restocking fee. Mind you, it was 2 hours later and they sold me the wrong items. When I asked where the policy was posted they pointed me to a small sign in front of the counter, 3 feet from where you purchase the items. The sign should be in direct view. They then proceeded to try and sell me another $11/unit item (an additional $122 + tax to be able to use what they sold me, but they couldn't tell me with certainty that they would work Two weeks later I met with an electrician who shared their experience with this company and that they don't do business with them any longer. That was enough for me to hear. So, I returned the items, took my lumps, told them they lost a customer, and here I am leaving this review. I'm an advocate for supporting the the small business owner, but not this business. ZERO STARS.

    Daltile, American Olean, Marazzi Sales Service Center - buildingsupplies - Updated October 2026

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