Brian H. was wonderful from start to finish! He never tried to upsell me. He listened to my needs…read moreand directed me through their beautiful showroom, giving honest recommendations and advice. While we were in the showroom, he gave us a quote. That allowed me to go home and make an immediate/informed decision. I ordered our sink & faucets the next day. The order arrived on time and pick-up was simple. After the completion of the transaction, I had a request for Brian and he responded immediately. I highly recommend Studio41 for your remodel accessories.

First time in and certainly will not be my last…read more Studio 41 is first class operation in the kitchen and bath world. Bar none. Joel treated me really well. Super down to earth and ultra knowledgeable about their entire line of products. Quickly took me under his wing per say and fully researched whatever products I showed interest in that were not in display. He helped me make some important decisions to regarding pull out and pull down faucets. No annoying salesperson constantly coming up to you asking if you need help. Nope. Browse at your leisure with no intimidation or stress. They carry the pinnacle of K&B design elements. If you want junk look elsewhere. If you simply want the best this is where the train stops. The displays are amazing. Functional and non functional displays.

Very friendly staff. Lots of great choices. We like the displays too. No pushy sales people, which…read moreis always nice when you're just trying to figure out what you want.

It's interesting to see the previous review by Jessie complaining about Emser shutting their doors…read moreearly. I too was treated badly when showing up just minutes before their closing time. Details? Well, I arrived at 12:55pm on Saturday, when they claim that their hours of operation were until 1pm. Now, I'm not sure how you interpret a 1pm close. For most retail establishments, I think it means you can walk in up until 1pm, with more time to do your shopping. However, the sales manager had other ideas. I was told they were closing down at 1pm, and I had to leave. Yes, that's right, the manager told me to get out. I tried to negotiate my expulsion because there was a strong recommendation by my contractor to buy from them. I thought it would be okay to accommodate the store manager and just get things done in like, 1 minutes. So I pulled out samples I had brought with me (my choices were already made for the most part, and I was looking for cheaper/nicer alternatives) and said, "This won't take any time if you can just tell me if you have anything to match these here sample. See?" The manager looked down at the sample tiles, frowned, then looked up at me and said, "Sorry, nothing really like that here." I looked at my wife to see if she wanted to press further, but she was heading for the door. Not saying anything that would make my native New York accent overly apparent, I picked up my tile samples and left. However, there's more. The final insult took place when their locked exit door would not open. The same friendly manager (so called) looked very annoyed as she leaned heavy into the bolt and forced the door open. In my defense, that door was not user friendly. Now maybe I should have known better than show up 5 minutes before closing. And maybe I should have been better acquainted with the door lock used at Emser. However, I really don't think either was the problem. To get some closure, I spoke with my general contractor the next day using my New York accent to communicate my unhappiness (man did that feel great!). He called the regional sales rep who, that same day, did leave an apologetic voicemail on my cell. I didn't call back, though. It wasn't worth the effort. I guess there are tons of people who buy Emser tile and are quite happy with them. However, I can only assume they come early in the morning and wait politely for the doors to open. All good, but I will not be one of those people.

We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

I purchased 5 windows in August 2025. I was told that they would be replaced one window at a time…read moreto minimize dust. When the crew arrived to install the windows in November, they ripped all of the windows out at the same time. It was a cold and rainy day. Three of the five windows had defects and had to be replaced. (that took a couple of months). My window frames are a dark brown. They used black caulking and did a horrible job. The lines were not clean and I had black smudges on the walls that could not be completely removed. They sent out a caulking guy and he worked to make it look better. One of the windows that didn't need replacement had a scratched frame that they promised they would touch up. In February 2026 they wanted final payment. They promised they would order the touch-up paint for the frame and the job would be completed. It is now May 2026. No touch-up paint. No follow-up. I emailed them and told them that I was concerned that if I paid them they would not return. Unfortunately I was correct. Seems they didn't care. No response. The only part of the job that went well was the stucco guy, Ivan. He did a great job. My advice is to proceed with caution. I have other windows that I want to replace and was going to do it in phases with this company. Needless to say, I will not be using them.

Best, most beautiful selection of tiles around. The absolute friendliest, helpful staff. Always so…read morepatient. Great price selections as well!!!

My contractor suggested I contact Arizona Tile for materials for my bathroom remodel. Sarah, who…read morehas been in the business about 30 years, waited on me and showed me products that made it easy for me to decide. They have a sufficient inventory of tile as well as slabs of stone, and their store is immaculate with a handsome display.

Over 4 months ago, I ordered a flooring sample from Haute Plank and paid in full, but I never…read morereceived what I paid for. Despite reaching out multiple times for an update, I got no clear response or resolution. It's very frustrating to pay for a product and be completely ignored once the payment is made. This experience has made me question the company's reliability and customer service. I would strongly caution anyone considering ordering from Haute Plank to be careful and confirm they actually deliver on what they promise.

I have had a terrible experience with this company. It is the same as similar comments where I paid…read morefor flooring (over 1 year ago) and it has not been delivered and the Company will not refund my money. The story is exactly the same as the story ran by ABC 15 News. I have filed criminal complaints with the Scottsdale Police Department and the Arizona Attorney General. Yelp - do not remove this post. I can, and will, provide copy of ACH payments, contract, and various voice/text messages to document.

Come in and ask for Manny!!! He knows everything in the store. He took his time. Listen to my wants…read moreand found options I love! Great product but excellent service!

Beautiful showroom and the staff is super helpful! I went last Saturday to shop for some bathroom…read moretile and I had very nice experience. Helpful and friendly staff who tried their best to assist me. Options are a little limited compared to online stores, but the tile is high-quality and reasonably priced for European made products. Likely will be getting some tile from them.

I went looking for led replacements for existing recessed cans. I brought with me the existing…read moretrim and pictures of the cans to make sure I purchased the right thing. The individual I was dealing with was a bit inexperienced, so I confirmed with the manager before purchasing. Two hour later I returned with the purchase, two full cases and one half case because they sold me the wrong thing. I told them I wanted to return them then, and I was informed of the 30% restocking fee. Mind you, it was 2 hours later and they sold me the wrong items. When I asked where the policy was posted they pointed me to a small sign in front of the counter, 3 feet from where you purchase the items. The sign should be in direct view. They then proceeded to try and sell me another $11/unit item (an additional $122 + tax to be able to use what they sold me, but they couldn't tell me with certainty that they would work Two weeks later I met with an electrician who shared their experience with this company and that they don't do business with them any longer. That was enough for me to hear. So, I returned the items, took my lumps, told them they lost a customer, and here I am leaving this review. I'm an advocate for supporting the the small business owner, but not this business. ZERO STARS.

I was on the hunt for a very unique specific chandelier for my office. Because my ceiling is two…read moredifferent heights it was super challenging. First of all I loved that they had an incredible selection both in style and in price. Their service was phenomenal. I use to do all my shopping at lamps plus I've actually spent a fortune there but now they won't sell any items on the floor you have to wait for shipping and while some ship times are fast many are 4 to 6 weeks out. They allowed me to purchase the perfect chandelier that was a floor model. I appreciate the friendly, warm service and will definitely make them my go to lighting store!