Tye was fantastic in handling our air duct and dryer vent cleaning. He was very polite,…read moreprofessional, and efficient. He found mold in our system and took care of it immediately. Highly recommend Tye for his excellent service!

After calling a few places to Insulate my basement I hired Kevin and team to do the job. I spent…read morehours researching online and watching YouTube to make sure I picked a good company. I am extremely happy with the results. This team was professional, and Kevin took the time to explain any questions I had.

Kevin and his team were excellent. Professional, clean, and great communication. Excellent value…read morefor the work that they preformed insulating my home.

Furnace went out late Friday night. I got a fast response on Saturday and they installed our new…read morefurnace on Tuesday, in one day. Their work was outstanding and everyone was so friendly and helpful. Highly recommend!

Larry was great to work with. Can't express how grateful we are at how responsive and quick he was…read moreable to get my mom's furnace up and running again. Professional, honest, and reasonable pricing.

I purchased a house in October of 2023 that needed a furnace air conditioner and water heater…read more I called them to give me an estimate and they were out the next day and scheduled all the replacements for 3 days out which I thought was great The Workman showed up on time they were professional and they had everything out and replaced in four and a half hours which again I thought was amazing I highly recomend

On my last visit for my maintenance tuneup I found the repair tech to use high-pressure sales…read moretactics, inflated repair estimates, and dishonest practices. I had no mechanical parts problems before he arrived but just needed coolant. After he finished putting in coolant he suddenly told me my Furnace drip pan was cracked and needed a new part but had to order it. Before he arrived I never heard water dripping and then suddenly when he was finished with the maintenance I had this dripping noise from my furnace and he left with the air conditioning running and when I came home from work I had water all over my floor where the furnace was and turned off the air conditioning. He sent me a invoice for a $700 repair but never told me what was actually needed and he didn't turn off the air conditioning when he left knowing the dripping water would cause damage to my furnace.

Showed up on time, said it would be installed in 4 hours and it was . Very professional jobread more

Bill helped us install a nest thermostat. After reading up on how to do a self install, I realized…read morethat this was just outside my ability and gave several vendors a call. Bill was great because he was able to ask a few questions and based off that, gave the most reasonable price. The other vendors had a one price fits all so going with Bill was the obvious choice. When he got to the property, he got everything diagnosed, wired up, and tested within 45 minutes. I can't recommend him enough.

Service was excellent. They found the problem quickly and dealt with it. I was very satisfied. The…read moreprice was reasonable. Would definitely call them again.

Received great service after other companies wouldn't call me back! Highly recommended, will…read moredefinitely use Controlled Comfort again.

I can't understand why they have a low rating. When the…read moretechnician arrived he explained everything he was going to do. . The service I received was amazing and I highly recommend Whitney Services for your needs.

The representative came out, but never followed up with an estimate. I'm still waiting.read more

AC unit went out on the hottest day of the year on a Friday evening. I called the after hours…read morenumber and my call was promptly returned. The technician arrived when he said that he would be and was able to repair the unit. Did I mention that it was after 11:00 pm? This is how you get repeat business. Update: I just had a furnace tuneup and again I couldn't be more pleased.

I wanted to share my recent experience with Hager Fox Heating & Cooling (A Randazzo Company). On…read moreJan 24th I had Hager Fox install a new furnace for me because my old one was too costly to repair. The initial troubleshooting technician I give 5 stars! He did a great job finding the problem and explaining everything to me. The salesman I give 0 stars. He tried to trick me into buying a new AC unit (I will explain more later) and he made wrong measurements of my old unit that resulted in a new duct needing to be fabricated on installation day. Which also resulted in their young driver that delivered the new duct backing up their company van on my lawn and got stuck in the snow. The driver spun the van wheels until it went down to dirt! I emailed pictures of the incident to the salesman and received NO acknowledgement or apology from ANYONE at the company. I wasn't even offered any grass seed to repair the damage. At my initial visit with the salesman, he explained that starting Jan 1st 2025 a new freon is being used on all new AC units. (This is true). He said if I didn't act now, I would pay $1500 more for a new AC unit because that is how much the price will increase because of the new freon/AC units. (That is NOT true). He said the old AC units will be sold out in the next few weeks. (OH, because you know there is going to be a BOGO deal coming up!) I spoke with other heating & cooling companies and they explained that they have been buying and installing the new style AC units for months! One even told me that he pays less for the new units and freon. He also said that Hager Fox is a bigger company and most likely have a large inventory of the old AC units they need to get rid of. During the intimal meeting my wife asked about BOGO free deal they sometimes have? We didn't get a yes or no. We got an explanation on how Randazzo's bought Hager Fox. Wouldn't you know it, just a week after our furnace was installed Hager Fox has BOGO free deal! I called the salesman up to ask if they do anything for people that just got their furnace installed (pertaining to the BOGO deal). He said he was in training and couldn't talk right now but he would look into it for me and get back with me. Not knowing how long he would be in training; I gave him a week to get back with me. The next Monday came and still no call back! I called to office wanting to talk to a manager. EVERYTHING is voice prompt! The best I could do is get a receptionist (I guess that is who it was?) She explained she would send an email to my salesman asking him to call me. She said she would also copy in his manager as well. Today is the 3 days since I called the office and NO return call! The furnace installers I give 3 stars. They were getting ready to leave and I was inspecting their work. I noticed on my bathroom sink next to the furnace room I saw a knob. I asked what was this from? One guy explained they broke the knob off my humidifier. I said what are you guys going to do about that? (Apparently nothing if I didn't notice it!). He said we would have to call the office and have them send the driver out again with another part. So, they send the same person that got stuck in my lawn earlier! Then I notice a pipe that had warm air coming from around it. It had some putty around it but not enough. After I pointed that out, he put more on it. Again, it wouldn't have gotten done if I had not mentioned it! It sure feels like once they got my money that I am not a priority to them anymore. It makes me wonder if I have a problem with my furnace down the road what sort of trouble will I have with them honoring the warranty!

They came and fixed the problem quickly when my AC failed two years ago during July. When my almost…read more20 year old AC started having problems again this year, I called Superior Home Comfort and they were able to replace the both the furnace and the AC very quickly. In fact, they got the system up and running a day sooner than expected.

Superior is the right name for this business! They have a superior product and superior service…read more I had a new air conditioner and Bryant furnace installed and am so happy with this company. For 35 years we used another local company but this time decided to get bids and research all the local companies and their products. Superior Comfort came out way ahead of the others. To our surprise, they were extremely cost competitive. Higher quality did not mean higher cost. My family won't go with anyone else in the future; but, we don't see any future maintenance needs anyway because the quality is so good. I have recommended them to multiple friends which is something I normally would not do. Superior is Superior!