First, no service was requested. Apparently, this service was initiated by Consumers Energy…read more Second, there was no communication whatsoever with my mom before they showed up on a very cold snowy day and turned off my mom's electricity while I was at work. My mom had no advance notice, no ability to use her stove or microwave, and her heat was disrupted for several hours on a very cold snowy "feels like" temperature in the single digits. My mom is an elderly woman who was unable to go out in the snow to question what was going on. Moreover, she should not have been placed in this situation. Finally, the workers took away wood that my mom had purchased for landscaping purposes. All of this occurred with no communication or even notification to the homeowner- my mom. I am beyond frustrated and appalled that these actions took place. UPDATE: The next day, the trucks were outside my mom's property once again. Since I was there, I ventured out through the snow to ask them about their plans and whether they would once again be cutting off electricity. The person I spoke with was very pleasant and promised to check on the plans. He kept his word and shortly thereafter knocked on my mom's door to advise that they would once again be turning off electricity for 2-3 hours. At least this time we had notice - even though I had to seek it out. My mom was prepared and it was less surprising than the previous day. I still think that Management should have provided advance notice of the electricity interruption but appreciated the helpful information from the worker who was on the job site. Because of him, I am upgrading one star, and yet believe Management needs to do a better job of keeping residents informed.

We had a power outage after a tornado in Coldwater. Consumers found a broken wire on the pole in…read morethe line fence of our neighbor's property. They cut a bunch of trees and brush down and left the mess in our yard. I called customer service and was told it was my responsibility to clean up the mess since it was my trees and brush. I even talked to a supervisor and was told it was my mess to deal with. They also cut a neighbor's tree that fell into my yard and was told I would need to contact the neighbor and have them clean up that part. I'm 82 on a fixed income, not sure how I will ever get my yard back.

Doug King's energy consultation was one of the best investments that my wife and I have made into…read moreour 100+ year old home. Like many homeowners, we assumed that our drafty house would need new windows, and other costly upgrades to make it comfortable. Doug was able to assess our problem areas quickly and efficiently, and offer cost effective solutions to fix our "Achilles heal" areas of our home. We were able to solve a lot of problems in a few hours of work, for very minimal cost. Our largest expense was to add insulation under a section of the house. In the last 6 months, compared to the last three years, our gas bill decreased by 56%, and our electric cost decreased by 12%. All because our home holds the heat much better. My only regret is not having Doug come out sooner.

Doug King's home energy audit service has to be one of the best values in home efficiency and…read moreimprovement. We recently purchased and moved into a 19 year old home that has not seen many updates so we suspected we might be in for expensive window replacement and maybe house envelope insulation/sealing among other things. After a very through inspection that included safety, whole house infiltration measurement and infrared thermography, Doug provided an easy to read report with specific recommendations that will make our house more comfortable and energy efficient. We were thrilled to learn that our windows don't need to be replaced anytime soon and that much of the sealing work can be done ourselves. We also have a clear picture of how much we can save if we upgrade our furnace when the time comes to replace it. Doug also detailed many other energy saving tips and upgrades as part of a 45 page report that includes many photos of "attackable" energy/comfort issues found in our home. Many of these are low cost upgrades that include lighting and air sealing. Doug expertly integrates electronic diagnostics that includes a blower door test, infrared thermal scans and visual inspection in a way that makes his recommendations understandable and actionable. Doug can really explain this stuff and puts the ideas down in writing in the form of clear, prioritized and actionable lists. What surprised me with Doug is the fact he returned to our house after writing the report to explain it in person. He also showed a lot of respect for our property by wearing show covers when performing his audit. Thanks again to Doug King at ProEnergy. His suggestions will make our new (old) home more comfortable and efficient! Bryan & Judy Clarkston, MI

We bought our late 90s built home in 2012, and it only had a standard (at the time) 6-inches of…read morepink BATT insulation in the attic. So, our furnace has been working harder and more frequently to keep the house adequately heated for the past several winters. We finally got fed up of this lack of additional barrier between us and the cold outside. I was inspired by Consumers Energy offering a rebate check when insulation is upgraded by an approved vendor. I found AEE as the only Gold-star rated, licensed and insured installer in my area and approved by Consumers Energy. They earned their stars and stripes. I set up a free quote with the straight to the point and knowledgeable company owner, John. He explained his recommendations for adding about 11-12in.of fiberglass/wool blend blow-in insulation into the entire attic for a total of 17-18in., as well as having his field manager and caulk expert Mark seal all our windows and doors. He left me with a competitive quote and let me take long as I wanted to think on it and get other quotes. After a few quotes - my gut instinct gravitated me to AEE. I wanted to 'Art of the Deal' a bit with John to bring his quote closer to another competitor's. He was fair in working with me. We struck a deal. His 2-man insulation team came to our home around 10am and worked until about 4-5pm thoroughly insulating my attic. His field manager and caulking expert Mark did a great job sealing all the windows and doors for air leaks in a matter of 1-2 hours tops. They went above and beyond my expectations and were honest fellows. At one point when they realized they slightly undershot the amount of product needed for the job - they went and got more product to complete the job. John was a man of his word - he honored the contract without trying to work in the marginal unforeseen product and labor. They were thoughtful enough to blow some extra insulation into the space above our toddler's bedroom - which is definitely the problem area with our climate control. The workers used slip covers on their shoes and used towels to keep hoses from damaging walls. They vacuumed and cleared all waste after their work. Fast forward a week, and I will tell you that this was one of the best upgrades we have done for our home. The disparity in climate and cold drafts in different areas of our home is way better now. Upstairs is improved, the den stays toastier now, and the kitchen side of our house now holds heat better. A marked difference in the radiant heat comfort throughout the house. It is no placebo effect. The furnace is able to drive the temp up quicker, then the temp holds better and drops slower. So the furnace does not have to stay on as long of duration, and the interim between it firing up has increased. Savings on gas, and less wear and tear on the furnace too! Wish I had done this back when we bought the home. Better late than never. Highly recommend AEE. Just follow the simple steps I detailed above, get the work done, and get that rebate. You will have a top notch upgrade, at a great bottom line price. Two thumbs up!

AEE engineers came to my house and identified areas of improvement that I frankly would never think…read moreare a problem. I had an extensive energy audit performed, indoor air quality check, insulation installed, window caulking, rim joist seal/insulation, thermometer replacement, and various other home improvements. This was after the cost vs. benefit was explained to me with the supporting data. Once everything was completed, they walked me through the utility company rebate and tax credit process to ensure I received the full benefit of all work performed. Ultimately, I made money from the inspection and walked away with a house that was significantly more energy efficient with lower utility bills. It's a shame that it's so rare to find great companies with great people nowadays. AEE (John and Mark in particular) were super professional, friendly, polite, and extremely knowledgeable. It was an absolute pleasure working with them and I was able to learn quite a bit. These guys are not your typical salesmen, they are subject matter experts and come with only the highest of recommendation from me!

Beware. Probably was a great company at one time but not when we hired them. Too many things…read morehappened to our home after hiring this company that I won't go into details. I would simply say do your homework, make sure you get multiple estimates, and don't let their "if you agree to the contract within 3 days you get a better price" sales tactic. I would also advise to pictures of the location they are doing work so you can see what was done to your home and how it was done.

Ecotteligent Homes will complete a derailed inspection of your home's appliances and its insulation…read moredeficiencies. EH will take and provide you detailed pictures, complete infrared imaging and an air loss test. Provide you facts which guide their remediation recommendations and your remedy decisions. You are informed to choose what aspects and costs of work you may want to complete and improve your home's insulation efficiency, warmth and comfort. We are satisfied with their report, options provided and the improvements they completed.

I live in Chicago but have an elderly mother that lives in West Bloomfield by herself on a fixed…read moreincome. The last few winters and sub zero temps made my mother's home very uncomfortable, and caused her utility bills skyrocket over $400 per month! I knew we had to do something because my mother can't handle the cold, or the shocks to her bank account. However, the thought of having her deal with a bunch of contractors to price out furnaces and insulation seemed like a bad idea. After my mother received an add in her bill from Consumers Energy, I called in and the utility referred me to a handful of contractors. We set up appointments for when I would be in town visiting, and after talking to a number of contractors, Green Home Energy seemed to be the most friendly and knowledgable with competitive pricing. We met with the owner, Mark, who was extremely professional, kind, and helpful throughout the entire process. He priced out insulation in the attic, spray foam in the basement, and a new furnace. He was also able to finance the entire package through the Michigan Saves program, and was also able to get us a $1,100 rebate from Consumers Energy! The install crew was friendly, according to my mom, and they left the place spotless. My mother's place has been significantly cooler this summer, and we can't wait for the winter and cold weather to arrive to see the final result!

I can not thank GHE enough for my beautiful home! it was such a pleasure working with them!read more

Yesterday I had a consultation with Jerry and he was really informative with my home and my…read moreconcerns. He was conscious of my home with booties and a mask and mindful of my dogs who were behind a baby gate. He toured my home and showed me areas of airflow that could be addressed through various means of insulation. What surprised me most, is that he showed me how to address the efficiency of the ductwork in my basement with the drafts I felt in the home. I was not expecting that and the information he gave me is going to improve the comfort of my home and cut my costs in heating. It was not high pressure sales, it was just honest information. Very thankful to have had a positive experience and will be suggesting them to others.

I hired them to insulate a remodel for foam and batt insulation and they were amazing every step of…read morethe way. I got way more than I expected and they maintained a perfect job site. I could not recommend them more highly. Blown insulation on attic Hot roof and exterior walls with foam Basement with batt Mineral wool when necessary

Energy First has done siding, windows and now a deck for us. They did a wonderful job each time…read more Prices were good, the staff was hard working and they leave the job site clean.

I definitely feel like I was scammed by this company. Had windows installed with lifetime warranty…read more Called in 2012 to have screens replaced and was told it was too far for them to drive, yet it wasn't too far when they did the install. Left 6 messages for a window that is not working with no response. Will definitely go elsewhere for new roof, siding and gutters.

Did you ever feel compelled to write a review for a company even though you didn't use their…read moreservices? We were getting estimates to add insulation to our attic because it does settle over time and ours was built eleven years ago. We already had two companies out for estimates. The first one went into the attic and took a good look around before giving us an estimate. The second one didn't even go into the attic but based his estimate by measuring square footage in the basement. The third one was Stoney from BlownInsulationMI.com who, like the first one, went up into the attic to check it out. When he finished, based on what he saw, he explained that he felt our insulation had settled but was still adequate (when built in 2009, we paid for extra insulation above the minimum requirements). He said he would be happy to sell us some insulation, but the amount they would recommend would not affect our heating-and-cooling bills enough to make it worth the investment. We appreciated his honesty and that he took the time to explain his assessment and how he came to that conclusion. He was very knowledgeable and has decades of experience to back what he says. If we have a need for the future, this company would be on the top of our list. Give them a call.

Happy with the service from this company. Very pleased with the dollar savings that we have seen…read moresince maximizing our insulation amount. Would highly recommend.

Installed great system on my place. Super easy and well prepared. Would recommend for sure!read more

Low pressure sales, I had a couple questions so Anand was happy to come out a second time to…read morereasses and update the proposal. Very nice and professional crew. Reasonable pricing and good communication.