I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!

James and team did a great job handling a bunch of repairs our house needed from storm damage. They…read moreretrimmed and resided the two sides that insurance was willing to cover, they also did it properly, there wasn't any house wrap under our original siding. Every project was discussed, quoted and implemented quickly. They got our back balcony reroofed and the railing updated for code. We are VERY happy with the job they did and how quickly it was all done.

very dishonest, not licensed, took my money and ran with a bunch of lies never finish the job…read more Attached is a picture of how he left my deck.

From the consultant, Joe, to the five men that came to my home, I was impressed with the…read moreprofessionalism and respect for my home. Tyler,Jake, Chuck, Dustin and Scott made sure everything was installed with exceptional precision and attention to detail. It took a full day to accomplish. They arrived on time, and cleaned up afterwards throughout my home and garage. Protective covering on their feet with additional protective materials on my floors and walls were used. Their care and respect went above and beyond. The product is eco friendly, fire retardant and mold resistant. And my home is warm and cozy. Removing all the old and filthy insulation that is 37+years old and leaving my attic space and foundation areas sealed and cleaned just makes everything feel buttoned up and tight. Highly recommend! Special shout out to Makaila and Katie, office personnel that kept in touch and applied for eligible rebates to help keep costs down as well. Thank you!

They came in and did an excellent job of putting an R-60 of insulation in my attic. The house has…read morehad a much more even temperature since they did their work and I couldn't be more thankful for their quality work.

Whether it's my annual furnace or AC check, the service is outstanding. From the phone call to…read moreschedule to the person coming out for service. Always the best!

We have used Applegate Home Comfort for about 15 years. The technicians are skilled, professional…read moreand able to answer all questions either my husband or I have about the heating and cooling system we purchased and had installed and serviced by Applegate. Through the years, we have always called early in the season for our routine twice yearly maintenance checks. We request certain techs who have come to our home several times, and who we especially trust (Joe, Chris, and some others). IF they are not available due to their busy schedules, we have been allowed to wait until they are available to service our system. We would recommend this company. We were first introduced to Applegate at the MSU Home and Garden Show years ago. The Representatives there seemed truthful about the Company. We have found that to be the case.

Great work on our decks, pergola, and exterior trim. Every TL Hart representative was courteous and…read moreprofessional from the initial meeting to the project quotation process to the stain application. We will definitely contact Hart for our future painting needs!

We've used T.L. Hart multiple times. They've done work for us in both residential and commercial…read morebuildings. They are always quick to respond, do excellent work, and the job is always done right the first time. Highly recommend!

We hired Katz to redo our vinyl siding. Very disappointed with the process - especially the lack of…read morecommunication. First, it took over 2 weeks to do our small single story home. Crew showed up around 9:00, left for lunch around 11:00 and wrapped up each day by 3:00. They did not introduce themselves upon arrival or ask ANY questions like "where can we put the materials/supplies? Where can we put our ugly dump trailer? Can we set up our saw in front of your garage door?" They were also very sloppy leaving materials all over the yard including large nails and razor blades without regard of dangerous conditions for children and pets. The only reason they got a 2 star instead of a 1 star is because the end result does look nice. Too bad we had to complain and be "one of those customers" to get action.

If I could leave a worse rating I would. These guys took over the company that did my work and…read morerefuse to honor the warranty that I had. Tried to work with them for over a year to no avail. Continued to promise that they would "take care of me" which meant that they came out twice and looked at the situation but then somehow could not get past not having the proper equipment (a LADDER-- you are a roofing company and you don't have a LADDER?!?!) or manpower. After over a year, I am done. I will find a company that can actually take care of the issue. Very poor commitment to service and honoring their word. Only use them if you like being strung along and wasting your time and money.

Very pleased with Servpro! The crew was very professional, courteous and informative. Every step…read morewas explained and done correctly and efficiently. Cost was well worth it. Wouldn't hesitate to call them again (although I hope I don't have to!)

Awful. Not sure where to begin. I will let the pictures speak for themselves. On top of a subpar…read morepaint job, there is lead in the old paint which was NOT disclosed to us nor abated. And the chips are everywhere. Even in the street and on my neighbors driveway. This was an $8400 paint job. Over $4000 of that was scaffolding & harness charges they NEVER used. $500 for tarping, which was never used either; obviously. 1/2 way through the first day, I heard "the paint boss" say not to scrape anymore. They just slapped a very thick and quick coat and it was flaking off immediately, big chunks too, I would say 1/3 of the chips are from flakes AFTER they painted. However, since now Iam aware of the lead paint WE had to have tested, iam thankful we did not continue. Contractor Travis and his "paint guy" Jeremy did not want to meet us but we persisted and my ring camera caught them saying "we will eat the cost if you're not happy" yet here iam fighting to get my money back. In full disclosure, Todd, the general manager, if you can call him that , said he would refund me except the asbestos testing fees of $650. I asked to see the test, nothing. Not that I feel I owe them anything after this. I believe Servrpo is a predatory "restoration service". Todd was the worst to deal with, but all were condescending and dishonest, told us not to tell them how to do their job, said we need to trust the process. See the pics. State Farm referred this company but we have contacted them about all of this. I have also contacted the EPA and MDHHS. And yes I have contacted an attorney. Run.

My issues are more with the the office staff than the actual maintenance and plumbing…read moreprofessionals. Maintenance professionals should not have to do both their job and the job of the office staff. The office staff do not keep track of the service men and appointments the day of. When you call them they are unhelpful and sarcastic "Well, do you prefer we give a 4 hour window instead of a 2 hour window? We have gotten 75 calls today. There is no way for me to know if you have called earlier today to find out where the maintenance man is." It wasn't until I cancelled my appointment and asked for the manager did her tone change a little, but then, she didn't transfer me correctly, and ultimately transferred me and the owner/manager hung up on me. What a mess. Such an unpleasant experience.

John Norman came out to fix noisy exhaust pipes from the water heater that we have been after the…read morenew home contractor to fix for more than 9months. We called Woodman Plumbing, three days later it was fixed thanks to John