Very pleased with Servpro! The crew was very professional, courteous and informative. Every step…read morewas explained and done correctly and efficiently. Cost was well worth it. Wouldn't hesitate to call them again (although I hope I don't have to!)

Awful. Not sure where to begin. I will let the pictures speak for themselves. On top of a subpar…read morepaint job, there is lead in the old paint which was NOT disclosed to us nor abated. And the chips are everywhere. Even in the street and on my neighbors driveway. This was an $8400 paint job. Over $4000 of that was scaffolding & harness charges they NEVER used. $500 for tarping, which was never used either; obviously. 1/2 way through the first day, I heard "the paint boss" say not to scrape anymore. They just slapped a very thick and quick coat and it was flaking off immediately, big chunks too, I would say 1/3 of the chips are from flakes AFTER they painted. However, since now Iam aware of the lead paint WE had to have tested, iam thankful we did not continue. Contractor Travis and his "paint guy" Jeremy did not want to meet us but we persisted and my ring camera caught them saying "we will eat the cost if you're not happy" yet here iam fighting to get my money back. In full disclosure, Todd, the general manager, if you can call him that , said he would refund me except the asbestos testing fees of $650. I asked to see the test, nothing. Not that I feel I owe them anything after this. I believe Servrpo is a predatory "restoration service". Todd was the worst to deal with, but all were condescending and dishonest, told us not to tell them how to do their job, said we need to trust the process. See the pics. State Farm referred this company but we have contacted them about all of this. I have also contacted the EPA and MDHHS. And yes I have contacted an attorney. Run.

Noah and their whole team at Anew Damage Restoration do an amazing job and are very professional,…read morecourteous, and are experts in all things restoration!! I highly recommend Anew Damage Restoration!

Very helpful and nice!!! Came right out and assessed the damages. They told me it would be an easy…read morefix and I could do it myself to save money! They even said I could call with repair questions later if I needed to! Very nice and I would highly recommend this company!

These guys are great. I work for a carpet cleaning/restoration company in Austin Tx. I was visiting…read moremy family here in Lansing. My mom needed her carpets cleaned for the holidays. Rook and Emma came on a Saturday and were polite, fast, and did a great job. They are fair with their pricing and the equipment they used was top of the line. I would highly recommend them. Two thumbs up.

We had an appointment window from 8-1. We were called telling us they would be here at 1:30. They…read morearrived at 2. We were scheduled for a 15x20 living room carpet, basement stairs, 15x20 carpeted basement, 5x7 area rug and 2 runners to be cleaned. They sprayed some orange scented cleaner that took our breath away and we had to wear KN95 masks and my husband actually had to go outside and sit on the front porch. As I stated they pulled in the driveway at 2:00 and left our front door at 2:47. (47 total minutes). Needless to say the stains are still where I pointed them out to the cleaner. We were informed to wait for 24-48 hours for the carpets to dry. I phoned Modernistic and Lexie was kind enough to try to find a crew that could come out this evening but was unsuccessful. She offered a couple options tomorrow, more sitting around waiting for the 8-11 or 1-4 windows and I declined because I do not want to wait an additional day for the carpet to dry out. I used Modernistic in the past but unfortunately will not in the future. The smell is throughout the house and takes your breath away and the carpets are definitely not clean. I appreciate the offer of a new crew tomorrow but think I should be entitled to at least a partial refund.

Service Requested: Water damage, first floor bathroom ceiling and a total remodel of second floor…read morebathroom, installation of two lights J & L Restoration -- what a blessing! They did an excellent job on the remodeling of my upstairs bathroom and also took care of arranging the mold remediation cleanup, when mold was found. Also did a great job on the ceiling, new ceiling fan installation, etc. of the downstairs bathroom which had water damage from the upstairs bathroom. The project manager Norm Shamoun was nice, professional -- just AWESOME!! He communicated with me frequently and kept me updated on work status and any issues. All the contractors/staff that worked on my house/home were nice, respectful, did quality/excellent work and on time -- fantastic completed work. The cost was reasonable and fair; and the work was done in a timely manner. I will definitely use J & L for other home projects. Thanks again J & L for being such a blessing.

I would like to give kudos to J & L Restoration. The management and staff: Dan Johnson in…read moremanagement, Norm and Zach in carpentry, and David and Josh in plumbing. Dan examined the water damage in the bathroom floor around the fixtures and checked the subfloor underneath. He decided what needed to be done. He wrote up a proposal and contract, and made the cost very fair and affordable. Norm and Zach worked so hard in taking off the damaged flooring layer by layer - down to the joists! They then professionally installed layers of new flooring, laid the interlocking tiles that we had picked out, and finished it perfectly with new baseboard. My family and I think it's beautiful! David and Josh came to install a new toilet and fix plumbing. They did a great job by repositioning the toilet and making sure there were no leaks. We lived with a bad floor for over a decade, not knowing the full damage that had taken place. So we are thrilled with the new quality construction of our bathroom. I recommend J & L Restoration to everyone for their professionalism, knowledge, honesty, consideration, and friendliness.

I have allowed Lens to service my home for about 16 years now. The service's I receive from this…read morefamily owned company is wonderful! One great thing about Lens is that you do not see hundreds of different faces, which can make other people nervous about constantly having strangers in their home. The techs have been with Lens for years which should tell you something great about Lens. They are very knowledgeable and extremely professional about the job they perform. They pay attention to my needs in my home, and are attentive to take care of things properly. I would highly recommend this company to anyone who would love a lasting relationship with a great company, professional quality of work, not only for your carpet but they offer other great services as well. Thanks Lens, techs, and office team for servicing my home for all these years! Looking forward to 16 plus more years!

My ailing husband fell on his face and had severe nose bleed. We've used Lens's several times and…read morecalled them. They came late Friday afternoon and stayed late until blood was cleared completely from carpet. Their service and attitude are great.

We have used Magna Dry services several times and over many years. Their services are always done…read morequickly and professionally. Bruce and crew have helped us with water damage, mold, carpet cleaning and more. We have always been happy with their work. I had called Bruce in the middle of the night when our basement flooded and he came right over and helped us. We would recommend Magna Dry to anyone. Wayne and Sandy Wentworth

I used Magna Dry twice. The first time was very satisfactory. I had a second leak. They came out…read moreright away and took the carpet up and removed the wet pad. I scheduled pad replacement and carpet re installation. They canceled at the last moment on three suchess I've days. I would not use them again

Shout out to James and Co. At Total Masonry; they did a great job rebuilding this mailbox for a…read morecustomer whose neighbor's car got a little out of control. Definitely recommend

Cleaned carpets in the senior building I live in in Lansing,Michigan…read more They did a fabulous job. Carpets look new ! Call them for your home carpet cleaning. You won't be disappointed. J. McCrumb

Our second project with Palmer Construction, both turned out perfectly. Our deck project is…read morebeautiful beyond expectation . The carpenter was artistic in his work, clearly very fussy and willing to keep us informed on his progress. A bonus was the cleanup after completion, you wouldn't know he was here! I would highly recommend Palmer Construction to anyone needing a contractor

Palmer Construction does a great job. They do the work the right way, communicate well with…read moreclients, pay attention to detail, and hire highly skilled workers. My husband and I had our house and garage re-sided last winter. They were invaluable in helping us choose the right materials, they did a great job in doing the work, and for the few minor issues we discovered after the project was completed, they returned promptly to address them to our satisfaction. I can't recommend this company highly enough, and I'm sure I will contact them again in the future when having additional projects done on our house. I appreciate the quality of their work and their professionalism.

I recently had a fire with alot of smoke damage. McCardel came in and did a terrific job putting my…read morehouse back together. The crew was great. Eric and Chris were great listeners. They made a stressful situation better to deal with. Everyone went way above and beyond in makingsure I had a clean house to come home to. Everybody did a terrific job and I highly recommend them. Cheryl Boettger

Someone came out for an estimate on redoing/sealing the flash on a leaking window frame. Paid $150…read morefor this and was told that it would go towards the repair, had to call them a week later to get an update on the project. Two weeks after that, I am finally called and told they can seal the window frame for $250 but my deposit will not go towards it. Now I'm doing it myself and am out $150. Do not call them.

We have two trees that need removal/trimming. James and the crew were incredible to work with. We…read morehad a couple of limbs decide to come down on their own before we got our trimming and removal scheduled. James sent out teams so quickly that we felt we were in good hands with tons of expertise. I would highly recommend Clark's for your tree needs. Could not be more pleased with the experience.

Clark Tree Service brought the curtain down on years of drama we'd experienced in our efforts to…read moreremove a tree from our yard. After working with several other tree companies (for more than two years) who were not able to cut down the dead tree that glowered over our house, dropping dead limbs, attracting lightning and putting holes in our roof, Clark Tree Service responded quickly, professionally and skillfully. They had the equipment that was needed for a complex job and they got the job done more quickly than they promised. They were responsive to our questions, correctly diagnosed the work that needed to be done and were friendly and helpful. When we needed help with some paperwork related to the job, they gave us exactly what we needed with same-day service. I would not hesitate to recommend them or to use their services again.