I purchased a house in October of 2023 that needed a furnace air conditioner and water heater…read more I called them to give me an estimate and they were out the next day and scheduled all the replacements for 3 days out which I thought was great The Workman showed up on time they were professional and they had everything out and replaced in four and a half hours which again I thought was amazing I highly recomend

On my last visit for my maintenance tuneup I found the repair tech to use high-pressure sales…read moretactics, inflated repair estimates, and dishonest practices. I had no mechanical parts problems before he arrived but just needed coolant. After he finished putting in coolant he suddenly told me my Furnace drip pan was cracked and needed a new part but had to order it. Before he arrived I never heard water dripping and then suddenly when he was finished with the maintenance I had this dripping noise from my furnace and he left with the air conditioning running and when I came home from work I had water all over my floor where the furnace was and turned off the air conditioning. He sent me a invoice for a $700 repair but never told me what was actually needed and he didn't turn off the air conditioning when he left knowing the dripping water would cause damage to my furnace.

Tye was fantastic in handling our air duct and dryer vent cleaning. He was very polite,…read moreprofessional, and efficient. He found mold in our system and took care of it immediately. Highly recommend Tye for his excellent service!

After calling a few places to Insulate my basement I hired Kevin and team to do the job. I spent…read morehours researching online and watching YouTube to make sure I picked a good company. I am extremely happy with the results. This team was professional, and Kevin took the time to explain any questions I had.

Kevin and his team were excellent. Professional, clean, and great communication. Excellent value…read morefor the work that they preformed insulating my home.

Showed up on time, said it would be installed in 4 hours and it was . Very professional jobread more

Bill helped us install a nest thermostat. After reading up on how to do a self install, I realized…read morethat this was just outside my ability and gave several vendors a call. Bill was great because he was able to ask a few questions and based off that, gave the most reasonable price. The other vendors had a one price fits all so going with Bill was the obvious choice. When he got to the property, he got everything diagnosed, wired up, and tested within 45 minutes. I can't recommend him enough.

Great customer service and very professional. I have had various plumbing needs handled by Whitney…read moreservices and am very pleased!

Absolutely THE WORST HVAC company I have ever had the displeasure of working with. I was ripped off…read moreby EX-CEO Matt on two different locations, Mine and my fathers. First I paid for a new Furnace, AC unit, and tankless water heater. After the install I found out instead of installing the SER 16.2 I paid for they installed a 15.4 instead at my house. Both my father and I were told we had sign up for the service contract and that they would service our equipment for free. In the beginning it seemed like a great deal. I also had my water main break and that was all this initial call was for. I was able to fix the main break on my own and did not need the service. It took Whitney so long that they had already installed the AC and furnace but not fixed the water. When I told Matt I didn't need he stated he had all his profit wrapped in that portion and that I would need to pay another 4k... My father had an AC and Furnace. They did not give him the de-humidifier he paid for because the install tech had a dull drill bit and inadequate tools, it took him 4+ hours to drill through the wall. My father offered a better bit and drill, the employee refused. SO he did not get what he paid for either. Fast forward to the after the first winter and my fathers AC is not working. WHiteny comes out and tells him he has a leak, service plan expired (even though they never came out for wither of us) and he would need to pay them. He then called the office and spoke with the office manager who stated he would not have to pay. Later I call I have to my service completed that I paid for at install (more than $4350 after the additional extorted $4000. ) just to find out my service plan expired and I also will need to pay after they completed the service, not before. I call the manager explain the situation let them know I am not going to pay, they say that's totally understandable, the AC unit should not be leaking when barely a year old. THIS WHOLE TIME THEY BILL ME FOR EVERYTHING. My dads service, mine, just everything. I call ask them for the 10th time to straighten out our accounts, explained again the entire situation to Margot. She says she will fix it, and talk with the higher ups and get this resolved. Instead she then Billed my father for services from MY house and his house! This company is hot pile of crap and is the biggest mess I have ever seen. If they continue to harass us over their fraudulent charges and business practices, we will see them in court. You sold me a 16.2 and installed a 15.4 thinking you were slick. You lied about your service plan, and over charges customers because your employees had poor tolls and improper equipment (Install tech tried to drill through a 12" wall with a dull bit and dead right angle battery drill). My father and I expect an apology. Thank you.

Furnace went out late Friday night. I got a fast response on Saturday and they installed our new…read morefurnace on Tuesday, in one day. Their work was outstanding and everyone was so friendly and helpful. Highly recommend!

Larry was great to work with. Can't express how grateful we are at how responsive and quick he was…read moreable to get my mom's furnace up and running again. Professional, honest, and reasonable pricing.

I had a gas leak in my furnace. I was in Florida at the time and was unable to repair myself, but…read moreI knew it was small. I called aireserve because they were local. Parts were probably less than $50, my bill was $578. Having a gas leak and not wanting my house to blow up, I didn't feel it was a time to shop around, and every company has a $90+ service charge. Had I been home it would of been a $50 fix. I discussed the horrendous overcharge with management and was pretty much blowed off. I will never call again and would recommend go elsewhere for half the price

Called on a Monday was told it was going to be a $99 call for service. Tech came to my house and I…read moretold him I was going to do this 'fix' myself. Charged $145.00. Same company was out last year for a complete duct cleaning, plenum cleaning. I was told "We normally don't clean those A/C drains, its not part of the package". Of course they don't tell you "your drain needs to be replaced', so they can come back out and gouge you some more. I was also told "Yes, we're trying to get the whole price stated right up front so this doesn't happen. I won't have them back and I think their business practices suck.