They came and fixed the problem quickly when my AC failed two years ago during July. When my almost…read more20 year old AC started having problems again this year, I called Superior Home Comfort and they were able to replace the both the furnace and the AC very quickly. In fact, they got the system up and running a day sooner than expected.

Superior is the right name for this business! They have a superior product and superior service…read more I had a new air conditioner and Bryant furnace installed and am so happy with this company. For 35 years we used another local company but this time decided to get bids and research all the local companies and their products. Superior Comfort came out way ahead of the others. To our surprise, they were extremely cost competitive. Higher quality did not mean higher cost. My family won't go with anyone else in the future; but, we don't see any future maintenance needs anyway because the quality is so good. I have recommended them to multiple friends which is something I normally would not do. Superior is Superior!

I had a gas leak in my furnace. I was in Florida at the time and was unable to repair myself, but…read moreI knew it was small. I called aireserve because they were local. Parts were probably less than $50, my bill was $578. Having a gas leak and not wanting my house to blow up, I didn't feel it was a time to shop around, and every company has a $90+ service charge. Had I been home it would of been a $50 fix. I discussed the horrendous overcharge with management and was pretty much blowed off. I will never call again and would recommend go elsewhere for half the price

Called on a Monday was told it was going to be a $99 call for service. Tech came to my house and I…read moretold him I was going to do this 'fix' myself. Charged $145.00. Same company was out last year for a complete duct cleaning, plenum cleaning. I was told "We normally don't clean those A/C drains, its not part of the package". Of course they don't tell you "your drain needs to be replaced', so they can come back out and gouge you some more. I was also told "Yes, we're trying to get the whole price stated right up front so this doesn't happen. I won't have them back and I think their business practices suck.

Tye was fantastic in handling our air duct and dryer vent cleaning. He was very polite,…read moreprofessional, and efficient. He found mold in our system and took care of it immediately. Highly recommend Tye for his excellent service!

I purchased a house in October of 2023 that needed a furnace air conditioner and water heater…read more I called them to give me an estimate and they were out the next day and scheduled all the replacements for 3 days out which I thought was great The Workman showed up on time they were professional and they had everything out and replaced in four and a half hours which again I thought was amazing I highly recomend

On my last visit for my maintenance tuneup I found the repair tech to use high-pressure sales…read moretactics, inflated repair estimates, and dishonest practices. I had no mechanical parts problems before he arrived but just needed coolant. After he finished putting in coolant he suddenly told me my Furnace drip pan was cracked and needed a new part but had to order it. Before he arrived I never heard water dripping and then suddenly when he was finished with the maintenance I had this dripping noise from my furnace and he left with the air conditioning running and when I came home from work I had water all over my floor where the furnace was and turned off the air conditioning. He sent me a invoice for a $700 repair but never told me what was actually needed and he didn't turn off the air conditioning when he left knowing the dripping water would cause damage to my furnace.

We built our house and moved in just over 5 years ago. In the 5 years that we have been there I…read morehave had to fix so many issues!!! I have had to replace both shower faucets in my house. The on-demand water heater they installed is leaking and already needs to be replaced. I have had leaks in my kitchen sink twice that I have had to fix...Two different spots. One time I had standing water in my cabinet under the sink and the other time leaked into the basement. I currently have a leak in my shower that is leaking into my basement. The shower insert they installed was done incorrectly and had water flowing out of it and their fix was to use caulk, which shower inserts shouldn't need caulk. I would NEVER use this company again and I would suggest anyone considering using this company RUN AWAY!!!!! The only reason I'm giving this company a 1-star is because I can't give zero stars!!!!

Some great employees but less than mediocre owner. Money dosen't mean everything and the money that…read morethis company has made has only gone to the owners head.

Service was excellent. They found the problem quickly and dealt with it. I was very satisfied. The…read moreprice was reasonable. Would definitely call them again.

Received great service after other companies wouldn't call me back! Highly recommended, will…read moredefinitely use Controlled Comfort again.

Our furnace likes to give us annoying little troubles. I have called Hazen twice in the last couple…read moremonths for silly issues. He arrived quickly (even on Mother's Day), was very friendly and helpful and gave me tips on what to look for the next time we have issues. A++ I highly recommend!!

From the owner: Call Us Today!!…read more Hazen Plumbing Heating & Air has been offering high quality plumbing, heating and air conditioning services in Grand Ledge, MI and the surrounding areas since 1956. We are dedicated to providing superior quality workmanship and customer service.

After calling a few places to Insulate my basement I hired Kevin and team to do the job. I spent…read morehours researching online and watching YouTube to make sure I picked a good company. I am extremely happy with the results. This team was professional, and Kevin took the time to explain any questions I had.

Kevin and his team were excellent. Professional, clean, and great communication. Excellent value…read morefor the work that they preformed insulating my home.

Furnace went out late Friday night. I got a fast response on Saturday and they installed our new…read morefurnace on Tuesday, in one day. Their work was outstanding and everyone was so friendly and helpful. Highly recommend!

Larry was great to work with. Can't express how grateful we are at how responsive and quick he was…read moreable to get my mom's furnace up and running again. Professional, honest, and reasonable pricing.