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    Vredevoogd Heating and Cooling

    3.0 (6 reviews)
    Open Open 24 hours

    Services - Vredevoogd Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    2 years ago

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    J & J Appliance & Furniture

    J & J Appliance & Furniture

    (6 reviews)

    Mike did not stop until he fixed my washing machine!! Did not charge me extra! Great work!…read more Cleaned his mess!

    I had not dealt with these folks in the past and they did not come with a recommendation, and they…read morewill not get one from my family. I called them because our dryer was not working. Tina answered, I explained that I wasn't sure what was wrong but that I thought it was because the vent or ducts were clogged. Before I could explain further, she abruptly cut me off and told me "they'd come take a look and take care of what was wrong." I, again, mentioned that I thought it was a clogged vent...she cut me off and asked to just arrange a service call. I did that. When the guy showed up at the house, my wife let him know we thought it was a clogged vent or duct. He looked it over and explained that they didn't do vent or duct cleaning. And left. And left a bill for $70. I got a few calls from them, trying to get the bill paid, I called back and talked to someone about what happened. I began to explain, but he, too, kept cutting me off. "I'm not saying you're wrong about what was said, but Tina has been doing this for more than 20 years and she knows we don't do duct work, we don't have the equipment." I mentioned that we then had the ducts cleaned and the machine still didn't work, didn't heat at all, and that the service tech didn't find that problem, just seemed to call it a day after finding out the vent and ducts were probably cleaned. But he did wisely advise, "Better get your ducts cleaned." Thanks a lot, dude. I attempted to explain, to the man on the phone in the office, that the only reason I called them was that I thought it was clogged vents or ducts...the guy at the office cut me off, again, "Listen, you need to realize that here in Michigan..." and went on to lecture me about clogged vents and ducts and was so incredibly patronizing I was fuming, but quiet. He told me he would "eat the coat of the service call." I politely thanked him and hung up, just glad to be done with these people. Maybe they can do great work, maybe not. But their customer service and the performance on site for us was awful. I wish I could rank in negative stars. It was humiliating to be treated that way and the way he talked down to me was astonishing. Lots of choices out there, folks, choose wisely.

    Vredevoogd Heating and Cooling - hvac - Updated May 2026

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