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The Home Depot

2.3 (30 reviews)
Closed 6:00 am - 10:00 pm
Updated 1 month ago

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Carpet
Madeleine F.

Worst customer service and product I have experienced in my life. We pay $1800 for carpeting and wait 5 weeks for the install, and here's what we get: 1) only one guy, when furniture removal was part of our contract 2) didn't bring enough carpet 3) the carpet they did bring was 2 different colors (see attached) When we tried to resolve the matter, they told us it'll be another 4-6 weeks and then wouldn't give us a refund or promptly pick up their product (we live 1.9 miles away from the store). I will NEVER shop there again and I will tell everyone I know (especially all the contractors) about my TERRIBLE experience.

Dolly S.

I ordered lawn mower they said it be here by the 29th of may it came early the driver left it at the end of the drive way near the road were anyone could gotten it in heavy rain it's a good thing I was home. Forget trying to call them because the won't answer there phone.

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2 years ago

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4 months ago

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The Home Depot

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5 months ago

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The Home Depot

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2 years ago

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5 years ago

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2 years ago

the staff has always been helpful and courteous. Always use this store whether in person or online.

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6 years ago

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4 years ago

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8 years ago

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5 years ago

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9 years ago

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4 years ago

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6 years ago

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8 years ago

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8 years ago

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6 years ago

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10 years ago

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6 years ago

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7 years ago

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9 years ago

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10 years ago

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12 years ago

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7 years ago

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12 years ago

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8 years ago

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8 years ago

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11 years ago

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13 years ago

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10 years ago

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Review Highlights - The Home Depot

The store app that tells you where to find a particular item is very helpful and I highly recommend it.

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J & J Appliance & Furniture

J & J Appliance & Furniture

3.7(6 reviews)
1.8 mi

Mike did not stop until he fixed my washing machine!! Did not charge me extra! Great work!…read more Cleaned his mess!

I had not dealt with these folks in the past and they did not come with a recommendation, and they…read morewill not get one from my family. I called them because our dryer was not working. Tina answered, I explained that I wasn't sure what was wrong but that I thought it was because the vent or ducts were clogged. Before I could explain further, she abruptly cut me off and told me "they'd come take a look and take care of what was wrong." I, again, mentioned that I thought it was a clogged vent...she cut me off and asked to just arrange a service call. I did that. When the guy showed up at the house, my wife let him know we thought it was a clogged vent or duct. He looked it over and explained that they didn't do vent or duct cleaning. And left. And left a bill for $70. I got a few calls from them, trying to get the bill paid, I called back and talked to someone about what happened. I began to explain, but he, too, kept cutting me off. "I'm not saying you're wrong about what was said, but Tina has been doing this for more than 20 years and she knows we don't do duct work, we don't have the equipment." I mentioned that we then had the ducts cleaned and the machine still didn't work, didn't heat at all, and that the service tech didn't find that problem, just seemed to call it a day after finding out the vent and ducts were probably cleaned. But he did wisely advise, "Better get your ducts cleaned." Thanks a lot, dude. I attempted to explain, to the man on the phone in the office, that the only reason I called them was that I thought it was clogged vents or ducts...the guy at the office cut me off, again, "Listen, you need to realize that here in Michigan..." and went on to lecture me about clogged vents and ducts and was so incredibly patronizing I was fuming, but quiet. He told me he would "eat the coat of the service call." I politely thanked him and hung up, just glad to be done with these people. Maybe they can do great work, maybe not. But their customer service and the performance on site for us was awful. I wish I could rank in negative stars. It was humiliating to be treated that way and the way he talked down to me was astonishing. Lots of choices out there, folks, choose wisely.

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J & J Appliance & Furniture

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The Home Depot - gardening - Updated May 2026

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