Amazing service. Called for fridge repair and they were here on a Friday afternoon within two hours…read moreof calling and repaired in less than an hour. Service guy was clean, friendly, knowledgeable and professional. To top it off, Sears home service was scheduling me seven days out and started at double the price! In short, I highly recommend these guys.

If I could give them a zero star review, I would…read more Came out for Consumers appliance program. The gent was here less than 10 minutes. Didn't know GE washers, did absolutely nothing, said they'd have to send someone else. Due to their incompetence, now I have to wait until Monday for a different repair company.

Chris at Richards Electrical was absolutely amazing! We had a no-lights emergency around 5:00 PM,…read moreand he came out right away. He quickly identified that the issue wasn't with our home's electrical system and walked us through exactly how to report the problem to Consumers Energy. He was knowledgeable, professional, and took the time to explain everything, which made a stressful situation so much easier. I can't recommend Chris and Richards Electrical enough. Thank you for the outstanding service!

Richards Electric didn't send a generic reply -- he actually took the time to thoroughly answer my…read morequestion on Yelp with a clear explanation. That alone stood out. Even better, he was able to come out the very next day, walk us through the best approach for our situation, and provide a very reasonable estimate. He showed up on time, stayed extremely close to his original quote, and scheduled us within a week. As a new business getting off the ground, that level of professionalism and reliability made a huge difference. His responsiveness and transparency gave us the confidence we needed to move forward. Highly recommend.

Wonderful business owner and service man. Second day service completed…read more Service man arrived early, diagnosed problem within minutes , replaced faulty part, ran through cycle. REPAIR COMPLETED. Service repaired under warranty contract. Left business card for any future issues.

WORST COMPANY EVER!! If there was a zero star option I would use it! They came to "fix" my…read moredishwasher under warranty and ended up not connecting the hose back and flooded my basement. Called them to address and they wouldn't come and fix the situation or repair the damage they did! STAY FAR AWAY!!

we have been quite satisfied with Lanes. we've purchased a stove, a refrigerator and a microwave…read morefrom them. the reason for the lower rating is that: 1. the stove installation was never fully levelled perfectly and it's always been an annoyance for us. the workers didn't seem to understand how to do this or really want to do it. not impressed with the professionalism of the company's installers. 2. their repair rates are very very high. we will be looking around next time we have a repair.

Houston was timely and efficient. Thoroughly and quickly found the concern over dishwasher not…read moreworking well. He carefully listened to what I had experienced. He pulled a couple of removable parts that I was unaware of and showed me how to clean them. He examined the rest of the dishwasher to make sure it was working properly and did a quick run. I would hire Lane's and ask for Houston by name.

My husband gets home at 3:40pm to find out the blower on our wood boiler went out. I quickly found…read morethe part we needed was available at Charlotte Electric Motors. I notice that they close at 4pm so I quickly called at 3:59 and they answered the phone! The man told use they had the part and said he didn't mind waiting and asked how far away we are. We live 40 min from their shop in Charlotte. He told us we could call him because he lives 1 mile away from the shop and that he would be glad to come back so we can get the part we needed. We didn't want to inconvenience him, but really appreciated the above and beyond customer service since not having a blower for a wood stove on a 19 degree evening in December is a big deal! We ended up paying for the part online and asked if he would just leave it by the door for us to pick up. He agreed to our request, we got the part we needed and our wood boiler is now fix in the same night! We really appreciate Charlotte Electric Motors and what they helped us accomplish, our night could have been so much worse.

I couldn't be more disappointed in these people. On a friend's recommendation I dropped my hot tub…read moremotor off for repair and was told they would get to it the next week. Several weeks went by with no communication so I called to check on it and was told it was bad. So, I asked what the options were, and the gentleman said he could replace it for a couple hundred bucks and would let me know when he found something. Several more weeks went by and still, nothing. So I called again. This time he said he would rebuild it with spare parts he had laying around. Not keen on this idea as well as it being contradictory to what I was told the last time, I questioned this but he assured me it would be fine and that it would come with a 1 yr warranty. So I told him to go ahead with that. Again, several more weeks go by with no communication. I call yet again and was told they were waiting on me to tell them the size of the water connections on the pump. I told them that that nobody ever told me that to which the lady on the phone argued, saying they did. Despite having no reason to at this point given what had transpired thus far, I gave them the benefit of the doubt here. I gave them the dimensions and was told again it would be ready the next week. I gave it two with, again, no communication before finally going in and asked for my motor back which was in the exact state as I brought it in. I very politely explained all of this to the lady running the counter and was met with nothing but deflection and excuses about how they deal with industrial stuff as well which backs them up, etc. I said that makes sense but does not justify them telling me one thing and doing another, nor the complete lack of communication. She said, and I quote: "your hot tub pump is not important to anybody when there is industrial stuff to worry about, and we don't call people to provide them updates" (even when it takes months longer than what they were told). She never so much as offered any apology for the inconvenience. I said yes ma'am, this clearly is not the shop for me then and walked out with my pump. Even after dealing with all of this, I was nothing but polite and kind, and was met with a snotty attitude, and a complete lack of ownership over the situation by C.E.M. I'd never go back. This whole situation was unacceptable at every step. I don't do business with people of this character. And I would advise others to seek an alternative.

When our washer went down, Mr. Shaw was not able to fix it, as it was an old model and replacement…read moreparts were hard to come by. Mr. Shaw was able to work with us to get a refurbished washer for a reasonable price, and take the broken washer off our hands.

Called to schedule an appointment to take a look at my dishwasher Shaw's appliance repair did get…read moreright back with me. However when I spoke to them it was very condescendingly told me to get a bottle of Palmolive and that he was just very busy. I can accept being very busy I wasn't looking for anything immediate just to get on the schedule. The owner who I spoke with said he'd keep my number and call me back to schedule maybe a couple of weeks I never did hear back. It was the condescending tone and refusal to even set up an appointment obviously this person does not need anybody's business. I only called this place before I called Lanes in an attempt to help the small business person.

Having moved from New York, I was accustomed to wooden floors and using Swiffers to get the job…read moredone. Now transplanting to the suburbs and dealing with a multi-level carpeted home, it was time to make an investment in a quality vacuum. The biggest dilemma is my long hair which sheds all over the place. I tried vacuuming with the current Dyson multi-floor vacuum and after about 10 minutes, the roller was completely mangled and I had to take it apart. Frustration. I needed something that was strong and durable, perhaps a pet vacuum. I went into A Sweeper Store and was greeted by the owner, Adam who was very friendly and informative. He did an entertaining demo showing me the differences in the various vacuums on the market. I was impressed and sold on the Simplicity Fetch. It was powerful and picked up the remnants that the Dyson left behind. I was also drawn to its gleaming electric green color. Jason and Justin were also very professional and helpful in prepping my new vacuum for me. Coming from a big city, it was refreshing to see such attentiveness. Needless to say, the highlight of my evening was spent vacuuming my home. Thank you to everyone at Sweeper Store! :)

Pleasantly surprised with this small business. Fixed my Dyson quickly and economically. The young…read moreman who owns the shop was pleasant and honest. He sells the better name brands as well.

Stahl & Sons placed a new Generac i was having problems with form another vendor... Stahl & Sons…read morewas out immediately, assessed the problem and replaced with precise professionalism not only on the quality of service but as well did not throw a stick shock into me on the cost!! They now check my furnace, AC and Generac on a schedule to to all running to perfections. I will always recommend work to Stahl & Sons.. I live in Grand ledge and appreciate all they do!! Thanks all!!!

Excellent, speedy service. I had a problem with my furnace not kicking on properly. I called Stahl…read moreand Sons after hours, so I left a voice mail. Their on call service tech called me back within minutes. He took down my information and said he'd be out to my house within a half hour. He came out in the time he stated and had my furnace back up and running in no time. (It needed a new pressure switch, which thankfully he had out in his truck.) Service call, new part, and labor all came to a VERY fair and affordable price. Jeff was a great guy; professional, courteous, and he was sure to point out to me what he was doing on the unit itself. I was highly satisfied overall with the work done.