My husband gets home at 3:40pm to find out the blower on our wood boiler went out. I quickly found…read morethe part we needed was available at Charlotte Electric Motors. I notice that they close at 4pm so I quickly called at 3:59 and they answered the phone! The man told use they had the part and said he didn't mind waiting and asked how far away we are. We live 40 min from their shop in Charlotte. He told us we could call him because he lives 1 mile away from the shop and that he would be glad to come back so we can get the part we needed. We didn't want to inconvenience him, but really appreciated the above and beyond customer service since not having a blower for a wood stove on a 19 degree evening in December is a big deal! We ended up paying for the part online and asked if he would just leave it by the door for us to pick up. He agreed to our request, we got the part we needed and our wood boiler is now fix in the same night! We really appreciate Charlotte Electric Motors and what they helped us accomplish, our night could have been so much worse.

I couldn't be more disappointed in these people. On a friend's recommendation I dropped my hot tub…read moremotor off for repair and was told they would get to it the next week. Several weeks went by with no communication so I called to check on it and was told it was bad. So, I asked what the options were, and the gentleman said he could replace it for a couple hundred bucks and would let me know when he found something. Several more weeks went by and still, nothing. So I called again. This time he said he would rebuild it with spare parts he had laying around. Not keen on this idea as well as it being contradictory to what I was told the last time, I questioned this but he assured me it would be fine and that it would come with a 1 yr warranty. So I told him to go ahead with that. Again, several more weeks go by with no communication. I call yet again and was told they were waiting on me to tell them the size of the water connections on the pump. I told them that that nobody ever told me that to which the lady on the phone argued, saying they did. Despite having no reason to at this point given what had transpired thus far, I gave them the benefit of the doubt here. I gave them the dimensions and was told again it would be ready the next week. I gave it two with, again, no communication before finally going in and asked for my motor back which was in the exact state as I brought it in. I very politely explained all of this to the lady running the counter and was met with nothing but deflection and excuses about how they deal with industrial stuff as well which backs them up, etc. I said that makes sense but does not justify them telling me one thing and doing another, nor the complete lack of communication. She said, and I quote: "your hot tub pump is not important to anybody when there is industrial stuff to worry about, and we don't call people to provide them updates" (even when it takes months longer than what they were told). She never so much as offered any apology for the inconvenience. I said yes ma'am, this clearly is not the shop for me then and walked out with my pump. Even after dealing with all of this, I was nothing but polite and kind, and was met with a snotty attitude, and a complete lack of ownership over the situation by C.E.M. I'd never go back. This whole situation was unacceptable at every step. I don't do business with people of this character. And I would advise others to seek an alternative.

Great folks, took three trips, not their fault, someone scammed wirlpool by repacking used parts…read more Money well spent washer works great, get the warranty you won't regret it.

Products are good - but pricing is bad. $300 more than other local vendors. They lowered their…read moreprice on my item by $100 the day after I ordered mine, and they would not give me the adjustment. Also, charged me $175 to install an item that costs $159. Not happy.

Last week, my 18 month-old refrigerator started making a loud noise at varying intervals. I called…read moreDick's Appliance Service and within 24 hours, Rob was at my door ready to look into the problem. Within 30 seconds of his arrival he diagnosed the problem as ice on the freezer fan (my words not his). Within 7 minutes he had the problem fixed. His work was immaculate, professionally, and of the highest quality. If you have an appliance in need of service, you will not find a better company to go to than Dick's Appliance Service. Quick, professional, and incredibly reasonable fees. Truly, Plato's idea of an Appliance Service provider.

Rob saved the day. My banshee dryer was driving me (and my poor neighbors) insane and I just…read morecouldn't take it anymore! Called on Thursday, respond Friday morning, and Rob was there Monday afternoon to fix it. Extraordinarily polite (even took off his boots without asking) and just a pure professional the entire time. Fixed the squeaky wheel with a three month guarantee. Thank you for bringing some blessed silence back into our lives. Highly recommend!! Don't grit your teeth and pray that the noise will stop. You have suffered enough - call them now!!

WORST COMPANY EVER!! If there was a zero star option I would use it! They came to "fix" my…read moredishwasher under warranty and ended up not connecting the hose back and flooded my basement. Called them to address and they wouldn't come and fix the situation or repair the damage they did! STAY FAR AWAY!!

Fabulous service as always. When my fridge died the first person we SHOULD have called was G&W. I…read moregot the run around from another appliance sales spot in the area and turned to G&W! They delivered 2 fridges to my place in record time and did an amazing job!

GREAT first-time experience with this company! Extremely professional, kind, respectful and…read moreknowledgeable. They were on time and very nice young men. They explained what they were doing and went above and beyond for me. They are my new "go to" company for electrical work.

Very prompt, reasonable, professional and excellent service. They were recommended by a friend.read more

Good communication and scheduling. Prompt appearance as scheduled. Quick effective repair. Fair…read moreprice.

I could not recommend this business enough. We worked with Chris and he came to our house Wednesday…read moreto diagnose an issue with our fridge. The part was supposed to come on Friday, but it didn't. Rather than rescheduling, he is personally driving out of town to get the part to make sure he can fix it today. 10/10 recommend these guys.

I contracted with Luke Landscaping last Spring. Two out of the six jobs were not satisfactory…read more After contacting them about the matter, the general manager called me, stated he had been to my house and found the jobs to be great! He further stated he would not fix anything unless I paid him more money. I contacted the Better Business Bureau who sent them two notices of the complaint, but they failed to respond to either one of them. I will now file a Small Claims case against them in court and see what happens. At least the BBB now has dinged their record and I hope this will warn future customers to stay away and find someone else.

Luke Landscape is great! Their employees who came to our house were extremely knowledgeable and…read morehelpful in fixing our disaster of a backyard. They sent a crew much faster than they anticipated they would be able to. We use their lawnmowing service too, and they do a good job.

Outstanding service from Fred and Sons Hauling!…read more I can't say enough good things about Fred and his crew. I had a huge amount of brush, vines, limbs, tree roots, and overgrown debris along my fence line that needed to be hauled away. I had reached out to several other companies; many took forever just to come give a quote, and others were charging outrageous prices or couldn't schedule the job for weeks. Fred was different. He was responsive, professional, and honest. I called and texted, and he came out the same day to give me a quote--on the spot. He honored that quote, came back the next day, and got everything cleaned up. Fast, efficient, hardworking, and incredibly thorough. They didn't just haul the mess; they cleaned up after themselves and left the space looking great. This is the kind of service that's missing in landscaping and yard work today. I had done all the cutting myself but didn't have the tools, equipment, or truck to haul it away. Fred and Sons Hauling took care of all of it without hassle and at a fair price. If you've got a big mess in your yard and need it gone, don't wait: Call Fred. Fast, fair, and fantastic. Highly recommend!

Prompt, efficient, and did a thorough job in clearing the brush pile away from our house. They even…read moretook the time to rake the remaining debris. Thank you!