Amazing service. Called for fridge repair and they were here on a Friday afternoon within two hours…read moreof calling and repaired in less than an hour. Service guy was clean, friendly, knowledgeable and professional. To top it off, Sears home service was scheduling me seven days out and started at double the price! In short, I highly recommend these guys.

If I could give them a zero star review, I would…read more Came out for Consumers appliance program. The gent was here less than 10 minutes. Didn't know GE washers, did absolutely nothing, said they'd have to send someone else. Due to their incompetence, now I have to wait until Monday for a different repair company.

Wonderful business owner and service man. Second day service completed…read more Service man arrived early, diagnosed problem within minutes , replaced faulty part, ran through cycle. REPAIR COMPLETED. Service repaired under warranty contract. Left business card for any future issues.

WORST COMPANY EVER!! If there was a zero star option I would use it! They came to "fix" my…read moredishwasher under warranty and ended up not connecting the hose back and flooded my basement. Called them to address and they wouldn't come and fix the situation or repair the damage they did! STAY FAR AWAY!!

Last week, my 18 month-old refrigerator started making a loud noise at varying intervals. I called…read moreDick's Appliance Service and within 24 hours, Rob was at my door ready to look into the problem. Within 30 seconds of his arrival he diagnosed the problem as ice on the freezer fan (my words not his). Within 7 minutes he had the problem fixed. His work was immaculate, professionally, and of the highest quality. If you have an appliance in need of service, you will not find a better company to go to than Dick's Appliance Service. Quick, professional, and incredibly reasonable fees. Truly, Plato's idea of an Appliance Service provider.

Rob saved the day. My banshee dryer was driving me (and my poor neighbors) insane and I just…read morecouldn't take it anymore! Called on Thursday, respond Friday morning, and Rob was there Monday afternoon to fix it. Extraordinarily polite (even took off his boots without asking) and just a pure professional the entire time. Fixed the squeaky wheel with a three month guarantee. Thank you for bringing some blessed silence back into our lives. Highly recommend!! Don't grit your teeth and pray that the noise will stop. You have suffered enough - call them now!!

My husband gets home at 3:40pm to find out the blower on our wood boiler went out. I quickly found…read morethe part we needed was available at Charlotte Electric Motors. I notice that they close at 4pm so I quickly called at 3:59 and they answered the phone! The man told use they had the part and said he didn't mind waiting and asked how far away we are. We live 40 min from their shop in Charlotte. He told us we could call him because he lives 1 mile away from the shop and that he would be glad to come back so we can get the part we needed. We didn't want to inconvenience him, but really appreciated the above and beyond customer service since not having a blower for a wood stove on a 19 degree evening in December is a big deal! We ended up paying for the part online and asked if he would just leave it by the door for us to pick up. He agreed to our request, we got the part we needed and our wood boiler is now fix in the same night! We really appreciate Charlotte Electric Motors and what they helped us accomplish, our night could have been so much worse.

I couldn't be more disappointed in these people. On a friend's recommendation I dropped my hot tub…read moremotor off for repair and was told they would get to it the next week. Several weeks went by with no communication so I called to check on it and was told it was bad. So, I asked what the options were, and the gentleman said he could replace it for a couple hundred bucks and would let me know when he found something. Several more weeks went by and still, nothing. So I called again. This time he said he would rebuild it with spare parts he had laying around. Not keen on this idea as well as it being contradictory to what I was told the last time, I questioned this but he assured me it would be fine and that it would come with a 1 yr warranty. So I told him to go ahead with that. Again, several more weeks go by with no communication. I call yet again and was told they were waiting on me to tell them the size of the water connections on the pump. I told them that that nobody ever told me that to which the lady on the phone argued, saying they did. Despite having no reason to at this point given what had transpired thus far, I gave them the benefit of the doubt here. I gave them the dimensions and was told again it would be ready the next week. I gave it two with, again, no communication before finally going in and asked for my motor back which was in the exact state as I brought it in. I very politely explained all of this to the lady running the counter and was met with nothing but deflection and excuses about how they deal with industrial stuff as well which backs them up, etc. I said that makes sense but does not justify them telling me one thing and doing another, nor the complete lack of communication. She said, and I quote: "your hot tub pump is not important to anybody when there is industrial stuff to worry about, and we don't call people to provide them updates" (even when it takes months longer than what they were told). She never so much as offered any apology for the inconvenience. I said yes ma'am, this clearly is not the shop for me then and walked out with my pump. Even after dealing with all of this, I was nothing but polite and kind, and was met with a snotty attitude, and a complete lack of ownership over the situation by C.E.M. I'd never go back. This whole situation was unacceptable at every step. I don't do business with people of this character. And I would advise others to seek an alternative.

GREAT first-time experience with this company! Extremely professional, kind, respectful and…read moreknowledgeable. They were on time and very nice young men. They explained what they were doing and went above and beyond for me. They are my new "go to" company for electrical work.

Very prompt, reasonable, professional and excellent service. They were recommended by a friend.read more

The people at Gilberts are top notch. Their main interest is on you getting the help you need…read more Called them about a repair on a Samsung refrigerator and was told they don't service Samsung. Then he was kind enough to give me the name of the person they recommend to do that repair. Excellent customer service!

my big fridgare freezer what was full of food & it was dying!…read more I called at least 6 places and they all had a waiting list of several days, to the end of the month! Then I tried ACE APPliance Service and they came right out, diagnosed the problem & took care of it so I didn't loose any food! They are AS GOOD AS IT GETS! l

Good communication and scheduling. Prompt appearance as scheduled. Quick effective repair. Fair…read moreprice.

I had got ahold of Corey a couple days ago and he scheduled me right away. I needed to get my light…read moreswitch working again after I installed a ceiling fan. Well needless to say I did it wrong and he saved the day in less than 2 minutes to diagnose and a total of 10 mins to fix it. He is professional, very knowledgeable, and very friendly. This is why I will highly recommend Corey and his business. Top notch customer service and care! You will be in great hand's hiring Corey for you electrical needs!

Corey seemed like a nice guy. Had him out for a quote before the Memorial Day holiday. Agreed they…read morewould reach out the next week to schedule. Then he just never contacted me back. In the meantime, I talked to another electrician who came in and did a much more thorough check of my home before offering a quote. He also pointed out that things Corey was talking about doing such as upgrading to 200amp service weren't really necessary, while also determining by looking inside the electrical panel that my desire to make certain changes like separating rooms into their own breakers wouldn't be possible to do easily without a lot more labor and opening walls to find junction boxes. Ultimately, the other electrician gave me a better quote and was clearly more interested in getting the job, so I hired them instead. I still never ended up hearing back from Corey. Take that for what you will.