When our washer went down, Mr. Shaw was not able to fix it, as it was an old model and replacement…read moreparts were hard to come by. Mr. Shaw was able to work with us to get a refurbished washer for a reasonable price, and take the broken washer off our hands.

Called to schedule an appointment to take a look at my dishwasher Shaw's appliance repair did get…read moreright back with me. However when I spoke to them it was very condescendingly told me to get a bottle of Palmolive and that he was just very busy. I can accept being very busy I wasn't looking for anything immediate just to get on the schedule. The owner who I spoke with said he'd keep my number and call me back to schedule maybe a couple of weeks I never did hear back. It was the condescending tone and refusal to even set up an appointment obviously this person does not need anybody's business. I only called this place before I called Lanes in an attempt to help the small business person.

Last week, my 18 month-old refrigerator started making a loud noise at varying intervals. I called…read moreDick's Appliance Service and within 24 hours, Rob was at my door ready to look into the problem. Within 30 seconds of his arrival he diagnosed the problem as ice on the freezer fan (my words not his). Within 7 minutes he had the problem fixed. His work was immaculate, professionally, and of the highest quality. If you have an appliance in need of service, you will not find a better company to go to than Dick's Appliance Service. Quick, professional, and incredibly reasonable fees. Truly, Plato's idea of an Appliance Service provider.

Rob saved the day. My banshee dryer was driving me (and my poor neighbors) insane and I just…read morecouldn't take it anymore! Called on Thursday, respond Friday morning, and Rob was there Monday afternoon to fix it. Extraordinarily polite (even took off his boots without asking) and just a pure professional the entire time. Fixed the squeaky wheel with a three month guarantee. Thank you for bringing some blessed silence back into our lives. Highly recommend!! Don't grit your teeth and pray that the noise will stop. You have suffered enough - call them now!!

Good communication and scheduling. Prompt appearance as scheduled. Quick effective repair. Fair…read moreprice.

I could not recommend this business enough. We worked with Chris and he came to our house Wednesday…read moreto diagnose an issue with our fridge. The part was supposed to come on Friday, but it didn't. Rather than rescheduling, he is personally driving out of town to get the part to make sure he can fix it today. 10/10 recommend these guys.

The people at Gilberts are top notch. Their main interest is on you getting the help you need…read more Called them about a repair on a Samsung refrigerator and was told they don't service Samsung. Then he was kind enough to give me the name of the person they recommend to do that repair. Excellent customer service!

Shawn was by far the most knowledgable generator contractor I spoke with after deciding to take the…read moreplunge from my gas powered portable unit to a permanent whole house Koehler. After his assessment of needs and meeting with him face to face, it was obvious I could stop my search for the best way to go. His more than competitive all-inclusive pricing sealed the deal. The installation itself was more than I could have hoped for. He and his crew - Matt Sharron, electrician; James Bunker, mechanical contractor; and Dave Murany - were spectacular! They were so respectful of the fact that I had to let my dogs outside sporadically, being certain that the gate and doors were always shut. The install itself was polished, for lack of a better term. All spots cut into the house were sealed cleanly - they even neatly resealed pipes into my house from my AC unit installed by another contractor as that certainly wasn't close to the professional job done by these guys. Cleanup was fantastic. First time I haven't had to clean after contractors left the premises. They didn't leave until I had a clear understanding of what to expect with the generator. Glad Shawn offers maintenance plans, so he'll check out the unit twice yearly. Plus, if problems arise, he's always available. Long winded review, but with the way this was done from start to finish, GenPro deserves more than just a "Great Job"! Thank you Shawn and crew.

Gen Pro LLC is a fantastic generator service company. As an owner-owned business, they ensure…read moretop-quality service and professionalism from their highly skilled technicians. During this recent ice storm, Gen Pro got my generator up and running, and kept me informed throughout the process. They showed up when needed even though it was late in the evening. I highly recommend them for all your generator needs.

The electrician and I set up an appointment for 10:00 on 1/22/24. I had to text him at 10:20 and…read moreask if he was still coming and he said that " the guys had an emergency call in Montrose and would be at my house by noon. At 12:30 I sent and text again and told him that I had to go to work. I took the morning off just to have this work done at my house. By the way, this is the second time this has happened to me this month. Although there was an apology on the text from the company, I had to reach out to find out if they were still coming to my house.

Hanley Electric was awesome. They were on time and I had the lights that I wanted…read more installed and they went right to work. I had to leave and was gone the entire time they were here but they left their invoice where I could find it and did the job exactly the way I had discussed with the owner. I would hire them again in a heartbeat if I ever have electrical issues .

we have been quite satisfied with Lanes. we've purchased a stove, a refrigerator and a microwave…read morefrom them. the reason for the lower rating is that: 1. the stove installation was never fully levelled perfectly and it's always been an annoyance for us. the workers didn't seem to understand how to do this or really want to do it. not impressed with the professionalism of the company's installers. 2. their repair rates are very very high. we will be looking around next time we have a repair.

Houston was timely and efficient. Thoroughly and quickly found the concern over dishwasher not…read moreworking well. He carefully listened to what I had experienced. He pulled a couple of removable parts that I was unaware of and showed me how to clean them. He examined the rest of the dishwasher to make sure it was working properly and did a quick run. I would hire Lane's and ask for Houston by name.

Andy was booked about a week out for a washer repair but said he would contact me if he had an…read moreearlier opening. He did several times until the timing worked for me. He found the problem with the older machine. Since the part was no longer available and no used ones to be found I felt okay about replacing it. I appreciate his knowledge, experience, and diligence in working in earlier service call.

Andy is very knowledgeable, licensed honest guy,and very personable. I've had him a few times and…read morehe's great