I had a very disappointing experience with VinTech, the first company assigned through my home…read morewarranty to service my GE Monogram built-in refrigerator/freezer. Both my refrigerator and freezer were warm. The VinTech technician came out but stated that he could not access the freezer panel and recommended that the entire built-in unit be pulled out. This was extremely concerning to me. The refrigerator is a built-in GE Monogram, and the components needed for diagnosis and repair are accessible from within the unit. There is nothing behind the unit that would logically require it to be pulled out to access the freezer components. I requested a second opinion through my home warranty. The second technician was able to properly access the freezer, diagnose the issue as a failed freezer evaporator fan motor, and replace the motor--without pulling the built-in refrigerator out, all in 1 hour. The difference between the two service calls was significant. The second technician was able to complete the diagnosis and repair that the first technician said could not be accessed. If you have a high-end or expensive appliance, particularly a GE Monogram, I would not recommend allowing VinTech to service it based on my experience. I would strongly recommend requesting a different service provider rather than risking an incorrect diagnosis or unnecessary work to the appliance. I am grateful that I requested a second opinion, because otherwise I could have been left with an unresolved appliance and an expensive recommendation to pull out a built-in unit unnecessarily.

I got their services via HSA; they came next day after a visit was requested, and fixed my dryer…read morewithin an hour! They told me exactly what was wrong (blown fuse), how to help maintain my dryer for the future, and were even nice to my dog. Great team!

This repair place is sooooo amazing! The owner was so nice ,polite, helpful... even sold me a…read morecomputerized singer sewing machine for 80.00 and is it perfect. Not only that fixed my "Brother" machine for only 60.00!! Not like other places that charge the 60 for just walking in their door. This man is honest and I fully recommend this place to everyone!!! I come from Washington two. This was so worth my drive!!!

This is a very good business with a great selection of vacuum cleaners and sewing machines. The…read moreowner is a wonderful person who is very helpful and kind. He really knows how to fix the sewing machines.

I have done air duct cleaning with them just recently and the service was good, I took the premium…read morepackage that included dryer vent. Initially the service person forgot to do the dryer vent but later after calling the service office they sent a person to clean it at later time. The owner has been very nice on the phone and personally apologized for the inconvenience and helped resolved the service issues! I would recommend the service but make sure to call and ask for services included in the package, The dryer vent cleaning is only included in some packages if it's on the 1st floor. They would possibly charge if dryer vent is on the 2nd/3rd floors. Hope this helps! Thanks

They did an excellent job. Jeremy was very nice and efficient. He even replaced my dryer vent…read morecover for me. I highly recommend.

I had an appliance repair technician Victor come to fix my dryer about a month ago, and I wanted to…read morewait before writing a review to make sure everything continued to work properly. I am happy to say the dryer has been working perfectly since the repair. He did an excellent job. He came the very next day, arrived on time, quickly diagnosed the issue, and clearly explained the cost of the repair beforehand. The pricing was fair, and the service was professional and efficient. I am very satisfied with the experience and would definitely recommend this company.

Scheduled repair visit thru Yelp and it was confirmed by email. Five minutes before visit window I…read morerevived text they don't service my brand which is listed on their site. I still have no fridge or freezer and any hope of getting repaired soon is delayed multiple days due to their issue.

The service was excellent. Vince was professional and it didn't take long to fix the problem. We…read morehad thought it may be the ignitor but indeed it was the coils. Problem is now fixed. Fifth load drying as I write this. Vince is a good guy that I actually played baseball with growing up and we figured out we knew each other 5 minutes into him working on it. It's a family company that his dad started and I think most people that have been in the area would know them to be great people.

Had the owner Curt out to diagnose a dryer issue. I went over the issues we were having:…read more1. Clothes taking a long time to dry 2. Making noise with heavier loads 3. Drum doesn't appear to be turning as fast. Curt poo-pooed each item, and said it's probably a issue with the coil. He stared at the dryer flame for 10 minutes and said he could see nothing wrong. After paying $60 he said to keep checking and if the issue occurs again he would come out again, the fee is good for 30 days. So in the mean time I identified the issue, which was the idler pulley was seized up and no longer turning, causing the issue with the drum speed. Curt had agreed to come back out this morning, and had told me to have a load of wash ready for the dryer. When he arrived he noticed that the dryer was not running and started shaking his head. Curt had showed some attitude in the original visit, as he explained away each item we had experienced with the dyer (the noise we "thought" we heard was just because we were now listening for an issue, etc.) So I asked why he was shaking his head again and had an attitude, and he said "have the internet fix your dryer"....huh? So I asked for my $60 check back, but he didn't have it with him...so he just drove off. I think he was upset that I diagnosed an issue that he missed, or was too focused on what he thought the issue was. Anyway, he seemed like a nice guy, but turned out to be very condescending and temperamental. There are better choices out there for appliance repair.

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

Charles is amazing! He's done two jobs now at my elderly father's house and is timely, efficient,…read morehonest and proactive. His response time is great, proactively communicated pricing and details through estimates/invoicing, and he was able to fix both jobs quickly. He'll be our go-to guy for everything in the future!

Once again, Fenton Handyman (Charles Erickson) did an amazing job! He is more than a "handyman", he…read moreis very skilled at construction, installs, and repairs. We have now had him work 3 projects in our home and I am VERY pleased with his efforts, timelines, costs to complete, and his interactions with us while getting them done. He's very focused on getting the job done with great detail included. He built out walls, "mudded" them & sanded them ready for paint, added a door and did some repairs. that's exactly what we needed! We HIGHLY recommend him and his work to anyone within his reach. Will be calling on him for future needs. Thank you, Charles, for all you did for us! Much success to you!

had a genorator installed at my house the install team was very polite and told me how everything…read morewas going to go I definitely recommend this company

The thing about a hometown service is..they treat you like family. Our goal was to protect ours in…read morean emergency when needed. Having an Gererac whole house generator is an investment in that. VERY knowledgeable, kind, and respectful representatives. A big shout out to Christian and Matt for answering ALL of our questions and concerns. Dealing with this liocal owned company is HIGHLY RECOMMENDED.