Before using their services, my wife drove to All Dogs Rule's outdoor facility & checked out their converted horse barn, which has horse stalls that are used to house the dogs in their care. They assured her that this was safe. The employee from ADR asked her if our dogs were ok to be together at night & she said yes. Never did we insist on this setup. We were fine with them being together, as they were bonded & friendly with each other. Never was any other accommodation, including crates inside or a dogrun elsewhere ever offered to us. The barn was the only accommodation presented for our dogs, despite us telling ADR that they were crate trained. Imagine our shock & horror when we used their services again, then received word that our dog Alexis was found unresponsive on their property & later that she had died from her terrible injuries. ADR insisted that the attacker of Alexis was our other dog. They had absolutely no proof or evidence of this accusation & refused to provide us with audio/video surveillance of our dogs while in their care. We don't know if an animal got into the enclosure & attacked Alexis. Or perhaps she escaped her enclosure (maybe looking for water, as she was dehydrated according to her medical record) & was attacked by another dog or wild animal? We sadly will never know what truly happened because ADR refused us access to video of the barn. The night of the attack, when we asked to see it, they said the cameras don't face the barn stalls where our dogs were. Later, in court they claimed the videos were deleted. By their own report to the emergency vet the dogs were put to bed at around at 9pm on Friday and our lifeless dog wasn't discovered until after 8 the next morning. This was a far cry from the "24/7 care" that we had signed up for and that they advertise on their website. To add insult to injury ADR tried to have us pay for our dogs' boarding & even tacked on an additional fee for taking Alexis to the vet. We asked ADR politely to forgive these charges, which they agreed to. We also asked them to cover the vet fees & they responded that they would not. The only reason she had to go to the vet to begin with is that she wasn't kept safe & she had been left unattended for so long which undoubtedly made her suffering worse. We told them that we felt we had no choice but to pursue legal action. They ignored us. Next we got our attorney to send a demand letter again asking them to cover the vet expenses - again, no response. On the day of the trial, they served us with notice that they were countersuing us for the amount of the boarding they had already forgiven. The court required us to try mediation. Again we were willing to settle for only the vet costs but they again refused. This left us no choice but to go before a judge. The Ventura County Superior Court Judge found that they were liable for the veterinarian costs, the value of the dog, legal fees, and punitive damages. Why would she have ruled in our favor & ordered them to pay these costs if they weren't negligent & if it was OUR fault somehow that our dog was killed? The judge also decided in our favor for their countersuit, awarding them no money for the boarding of the dogs. ADR refused to follow the court order and pay the judgement amount, so we had to have the sheriffs force them to pay the amount by garnishing the funds in their bank account. ADR still maintains to this day, w/o any physical evidence or video proof or witnesses at all, that our other dog, a docile, geriatric English Bulldog, killed Alexis. Who does that? Who would, with 0 physical evidence, so irresponsibly tell someone one of their dogs killed their other dog?? Also, WHY DOES IT MATTER SO MUCH TO THEM to prove that our bulldog was the attacker? Even if she was, that wouldn't change the fact that ADR, according to their website, keeps up to 5 dogs together at night (even though as Russ, the co-owner and self-proclaimed "animal behavior expert", states that dogs can turn on each other and attack their companion for a number of reasons, even with no history of violence) nor does it change the fact that ADR left the dogs unattended and uncared for all night long, without a single check in! Why are they left in groups, outside, & not checked on for almost 12 hours? Why is this acceptable? HOW is this 24/7 care? I do not recommend this business for any reason. I wish Russ & Karen would own up to their responsibility in this matter. The County of Ventura decided in our favor, & that is all a matter of public record. This would not be the case if they had not been negligent in their care of our dogs, which resulted in Alexis' slow & painful death. If this was just a tragic accident or isolated incident, ADR could have & should have acted differently from the start. There is absolutely no excuse for their behavior following her death, particularly defying a court order to pay the judgement that they lost. All Dogs Rule should be ashamed of themselves! read more