Had what was, in every way, an excellent experience with VIP Collision…read more Had to bring in a 2021 model year vehicle for some front end damage, and given modern vehicle front ends are packed full of sensors, radar, cameras, etc, it feels like even seemingly basic repairs cost an arm and a leg nowadays. With the first 2 quotes I got from shops in town, I was worried that'd be the case here also. Thankfully, VIP gave me a quote that was 1/3 of what the next cheapest estimate was, while still using OEM parts and being able to schedule me for just a few days after I first went in for the estimate (only real delay there was placing the order for the parts from the manufacturer and getting those in). While VIP originally suggested it could take the better part of a week for the work to be done, they had it ready by the next day and even got it detailed. Huge thanks to Gary and everyone else at VIP for the great work.

I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Seriously amazing customer service! Got my car back in just a week…read more After getting hit by someone whose small insurance company made me find my own repair shop, I was super stressed. As a woman who knows literally nothing about cars, auto stuff always gives me major anxiety. Donnie was responsive, professional, and patient. All the staff were great. The whole process went smoothly from start to finish. I can't recommend Liberty enough and would 100% send my friends and family there. I completely trust them.

Sent a request for quotes on Yelp for a bumper repair and Liberty was one of the shops that…read moreresponded. I had already heard of them since a friend had gotten work done there recently and had a positive experience. Donnie responded promptly and was very courteous and thorough. He asked to see the car in person before committing to a quote, and everyone I interacted with at the shop were friendly and helpful. Even though the price they gave me was more expensive than some of the other shops, I went with them because of their reputation and great customer service. The turnaround time was also quick and they even cleaned my car. All in all, I'd happily recommend Liberty to anyone who needs auto body repair.

Diamond Auto Body was great! Customer service was wonderful and my car looked like new when they…read morewere finished. They were accommodating, knowledgeable and I got my car a week early. I was very happy!

Great work always trust my vehicles to them , paint work is great…read more Thanks armando for the help

I cannot recommend Dent Dr. based on our experience. Our…read morevehicle was sent to Dent Dr. through SilverRock insurance after we purchased it from Carvana with documented rear bumper damage in transit. Because Dent Dr. was the only approved in-network repair facility, we had noreal choice but to use them. From the beginning, communication was inconsistent. We were told conflicting information about the status of our claim, and we later learned from SilverRock that required paperwork had not been submitted despite being told by Dent Dr. the claim had been denied. After dropping off the vehicle, we were told repairs would take about two weeks. As we were leaving Gary shouted to us, "don't bother calling, it wont help to get the repair done any faster". During the 2 week time frame, we received virtually no updates. Multiple covert visits to the shop showed the car sitting untouched with only the rear bumper cover removed. When we asked for explanations, we received conflicting answers about waiting on parts and whether a bumper replacement had been requested. SilverRock later confirmed that no supplemental request for a replacement had ever been submitted. Its like Gary at Dent Dr. purposely tries to get your blood boiling with frustration. The most concerning issue came when SilverRock informed us that Dent Dr. had reported the repair as half complete and later as fully completed, resulting in payment being issued to Dent Dr. by SilverRock. SilverRock told me they intended to recover the payment. In reality, the vehicle was nowhere near finished. When we finally retrieved the car, it was in worse condition than when we dropped it off, with new scratches, poor-quality bumper repairs, and additional damage that had not existed beforehand. SilverRock ultimately escalated the matter to their upper management, filed a vendor complaint against Dent Dr., and approved us to use another repair shop, Diamond Auto Body to correct the bumper work. I also filed a claim with Dent Dr's surety bond company and was nicely compensated to cover the cost of repairing the additional damage. Everyone can have an occasional delay or mistake, but repeated miscommunication, lack of transparency, poor workmanship, and inaccurate reporting made this one of the most frustrating stressful customer service experiences we've had. Based on our experience, I would strongly recommend running from this shop and going somewhere else if you have the option.

Dent Doctor went above and beyond fixing our Jeep. I had a run-in with our carport and was sure I'd…read moretotaled it, but after having it towed to Dent Doctor, it looks good as new! Lindsey and Bobby were both so kind, helpful, and professional--and genuinely pleasant to talk to. I'd absolutely come back here for any future body repairs.

Got rear-ended and my insurance was in-network here. They got me in and out. No fuss, no problems,…read morejust efficient service. Thanks.

I went to Coach Craft because of all of the great reviews and it was recommended by my insurance…read more Sloppy work, poor customer service, and lies are what you can expect at this business. There is NOTHING about this shop that I can recommend. They do not communicate well, the front office staff makes up information about repairs, and their work (the most important part of the body shop) is sloppy and poor quality. It took mulitple calls to find out when my car would be ready, and finally I was told after they "calibrated" it (this word is key) everything, I could pick it up that afternoon. I got to the shop and my car was waiting out front, so at least that part was accurate. I went out to my car and the paper protector was still on my driver's side floor, so I took it out and placed it by their wash bay. I got in my car to drive away and noticed that all of the contents of my center console were on the floor of the passenger side! I took a picture of it and I put everything back in the console. More on this later. As I was driving, I noticed that the various sensors and "lane assist" alerts on my car weren't working. I figured maybe something got turned off and I waited until I got home to reset everything. I made sure everything was turned on but nothing was working. There is also a whistling noise that comes from the window of the door that was repaired. I called the shop and they told me to bring it back. I bring it back and they said that there's nothing wrong. I showed the person what wasn't working. He took my car, drove off, then came back after a bit and showed me that everything was now working. I asked him what he did to get it to work. His first answer was that he didn't do anything, it was always working. I kept pressing him and he finally admitted that he had to clear all the codes and do a hard reset of the system to get those sensors working. I asked him why, if they needed to keep my car longer to "calibrate" everything why didn't they notice that those sensors were not active. He didn't have an answer and just said he was sorry. He also told me that he couldn't hear any sounds from the window and that I should record it and send it to them so they can determine what it might be. He said he checked the level of the door and the seals and everything was correct (my hunch is that he probably adjusted something that was off but just wouldn't tell me). While he was out I was talking to the front desk ladies and asked why everything had been taken out of the center console and was on the floor of the passenger seat. She told me that isn't something they do. Huh? I showed her the picture of the mess. She's still saying she's not sure how that happened. I told her that the paper protector was still in the car and it was a mess when I got in and her answer changed to that they didn't know if I was coming to get my car that day. I had literally told her earlier I was on my way!!

I bashed in the side of my 2024 outback. I have ull coverage insurance so I only paid $1000 out of…read morepocket. The amount of bodywork needed was very extensive and it took about 3 weeks to get the car back but boy did they do an outstanding job. I could not find a single thing wrong. I'm not going to say it was inexpensive but you get what you pay for. Two .

Terrible customer service. Man on the phone was a complete a** hole during our initial conversation…read morewhen I called to seek out answers to some questions I had before booking anything. I am shocked that's how they run their business and also shocked anybody moves forward with these people.

Upon initial towing of my car I spoke with Billy who was extremely helpful, worked to calm my…read morenerves and walk me through the process of ordering parts and amount of labor needed to fix the damages to my vehicle. He was extremely kind and friendly. Derek helped me further as my adjuster and communicated quickly and efficiently with me, as well as worked with the auto body staff to get my car back to me quickly and much sooner than expected. Overall great experience working with Diamond Auto Body.

Jayme welcomed me in and is super friendly. The repair toMy car looks like brand new!…read moreThank you

I came in to have a large dent repaired. Kenny and Tara provided instant service. Within 2 days the…read moreparts needed had arrived. The staff worked over the weekend to return my car as quickly as possible. I was completely satisfied with the process. I highly recommend Pro Collision to anyone needing this service. If needed in the future I will return.

Came in for a replacement wiper motor and wiper arm after my windshield was shattered and wiper…read moremotor and arm impacted by a rock on the freeway. Communication from the start was poor. They tried to keep my car, assuming it wasn't my only vehicle. They explained that the work couldn't be done until the motor was ordered, which was fine. They said they would contact me once the part arrived. Three weeks later I called back. Not only was I not in the system and had never received a call, but after leaving my number again for a callback to schedule the work, I still never heard from them. I ended up going to the dealer and paying out of pocket to have the work done by someone I actually trust.

Had an incident and ran over something causing major driver side fender damage…read more We took it by for a quote. The money was right, so we had everything ordered and paid for most up front. That was our choice. They only require a small deposit. Scott and Susan the owners are extremely nice people. Very up front with everything. If I had to critique 1 thing, the paint color was slightly off, but that was not a reflection of their service. This was the person that came in and made the color match for them. It did not have as much metal fleck in it. Susan offered to redo the paint job, but it was not enough of a notice to have them redo that. I actually like the slight difference in the color. Kinda unique. They are a small family owned place and I like to deal with small business. Located off of Goni behind the Carson Airport. So easy to get to.

I'm just adding on to all the other great reviews - Scott and Sue are seriously some of the…read morekindest, most genuine people you will ever meet. I've (unfortunately) had to use NV Auto Body twice in the past couple of years and will never go anywhere else. I've recommended them to everyone I know! For personal service and cost transparency, this is the place.

I took the front fender from a motorcycle in to be painted on 6/30/25. I called on 7/11/25 and they…read moresaid I could pick it up at the end of the day, but it would be better to let it cure over the weekend. I decided to take their advice because I'm sure they know what they're talking about. When I got the fender, it looked great and perfectly matched the color of the bike. It also came in at $60 under the original estimate. So I think they did a great job and I'd recommend them to friends and family.

My 2002 Tundra was suffering from loss of clear coat. I checked with five or six paint shops and…read moreSpray Craft was the most organized and truthful about their backlog. They stated they would have to have my truck for five to six weeks. Oh my, I thought. I went ahead and left my truck because I wanted it "done right"! I got a call 4 weeks later telling me my Tundra was ready. I was thrilled with the results. The small body work was perfect, the details as indicated by the "masking" marks was also excellent. I am very pleased. Check out the photo below.