We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

The cleaning was nice, everything was done well…read more The team showed up at 9:24 instead of 9AM, but they charged me starting at 9:15. I was also told they would call me about 15 minutes before they finished so I could come by and look at the place. I drove by after several hours and the cleaners were gone. Unfortunately, I just have to trust when they left - which is harder since they weren't honest about when they arrived. I didn't hear anything from the company until the next day, which is when I learned about the incorrect start time. When I asked about this, they sad the charge was correct even with the adjusted time.

So happy we use Cleaning Fairies to help clean our house every other week. They use the best…read moreproducts and our house always feels so magical after. They are meticulous and thorough. Also very responsive and easy to schedule/reschedule. I would highly recommend using them for your home!

ATX Spring Cleaning did a deep cleaning of our rental house after we moved out. They did a…read morewonderful job! The house looked perfect. They cleaned the refrigerator and other appliances beautifully. The bathrooms were sparkling. The floors were super clean. I highly recommend them to anyone looking for exceptional housecleaners.

Love this service! Maria is very responsive, courteous, and on top of everything they do an…read moreexcellent job. Best cleaning service I've hired in Austin!

This is amazing quality of work. The sparkle, the smell good, and the attention to details is on…read morepoint. The professional staff blew me away - they arrived with a mission and everyone was fast to take action. I am blown away by the experience.

Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

Our home is in Round Rock TX. It has been several decades since we had cleaning service and at that…read moretime we both worked outside the home and we had weekly service. This is our 1st Britlin maintenance service. Deborah D. works very quickly and is considerate. My husband is on 24hr oxygen and she had to clean around us because we were home during her entire visit. She cleaned high and low: removing ceiling cobwebs and dust from floor trim. Cost of service is fair. I'm looking forward to the next cleaning visit.

Every time they do an incredible job, super detailed and thorough. Best cleaning service ive ever…read moreused. Jessica cleaned our apartment today and she did wonderful! The value is great for the level of care the cleaners take in their work.

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

Jackie is very thorough & trustworthy! She is punctual, respectful & very conscientious. I also…read morelike that she doesn't use a lot of chemicals - the house doesn't have a chemically smell after she leaves, but it is definitely clean. Her vacuum is amazing - makes it look like the carpets have just been cleaned. She's also great with my dog! Would definitely recommend her services!