Let me preface this with I LOVE Aldi's, with their low costs and high quality foods you can't beat it. From milk, to eggs, and other dairy products, to their produce picks of the week, to great quality bread for prices way less than traditional grocery store prices, their food can't be beat.
I also love that they have a quarter deposit on carts to encourage bringing them back and even more the fact that they don't give away free plastic bags and instead require people to bring reusable bags or recycle their food boxes.
I don't know where they find their employees, but other stores could benefit from their hiring principles as I don't think i've ever encountered a mean, or grumpy worker, they are always kind, polite and helpful.
So why 3 stars? Well this location seems to take exception to some of my favorite things about this chain. Multiple times I have visited this location specifically for a particular item or two, only to have them be completely out. Now I consider myself a very reasonable person and I understand that a place is going to run out of things from time to time but its happened a few too many times.
Just last week I stopped by on Wednesday evening for skim milk only for them to be out. I really needed milk, but didn't want anything but skim so I asked when they would be getting a new shipment in, I explained I was willing to stop by the next day, but wanted to be sure they would be getting a new shipment before then. I was assured they would have more, so I stopped the next evening, about 24 hours later, at that time they still didn't have any. When I asked again the lady wasn't sure why someone would tell me that they would have gotten a shipment, explaining that milk comes monday, wednesday and friday. Not the biggest deal, I know, there area greater problems in the world. I settled for one gallon of 1%, but was frustrated I came back for nothing.
If this was an isolated incident I would also not think of it as such a big deal, but I have also seen them out of taco seasoning, the mutli-grain bread that I like, and the produce picks on many occasions. I've never experienced such a thing at any other Aldi's, hopefully it gets better. read more