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Mesa, AZ

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Albertsons Pharmacy

3.0 (2 reviews)
Open • 8:00 am - 7:00 pm

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Walgreens

Walgreens

3.0(14 reviews)
5.1 mi
•$$

Obviously everyone knows about this drug store chain. Their standards and service are consistent…read moreacross the stores, so you know what you are going to get most times. One thing I like about this location is the very good staff they have that works in the evening. On this evening on a Wednesday, I was in need of getting a passport photo. I hesitate to go to a busy store in the evening since people are often going to stores after work. I dread standing at a photo center counter waiting for a long time for someone to come grudgingly to help that annoying interruption called the photo customer. But this was the absolute opposite of my experience here. At this local Walgreens, the staff came quickly to the photo counter. They took the pictures, and went to work immediately processing them. Of course, I can get all my drug prescription needs and over the counter meds taken care of here too, along with the regular conveniences of such a store. But the highlight of such a place is the staff. They make all the difference. One of the failings of many stores is the poor training of staff that end up treating customers as though they are a bother or inconvenience. Not so here. Customer service is king, and it is nice to see a place that takes it seriously.

Someone is not doing their job. I called to speak with the pharmacy and was on hold for 36 minutes,…read morebut by the 6 minute mark, it said there was two callers ahead of me, and after 12 minutes it said there was one caller ahead of me. After 36 minutes I was still on hold. It's a joke. You can't even get your proper medication. It's like they put you on hold on purpose so they don't have to deal with it. I called before 4 PM so it's not like they were on lunch either.

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Walmart Supercenter

Walmart Supercenter

2.3(137 reviews)
2.8 mi
•$

I came here to get some re stock some items I needed and to see what Walmart finds were there for…read moreme. Everything I came in for was in stock which was great. I also found a new Prime drink to try which of course caught my eye near the registers. I loved how big this store is, it was my first time at this location and I wish this quality of Walmart was by my house. During this store visit I didn't encounter any issues and the store was not very crowded when I went. It was easy to navigate the layout and it was pretty clean too.

My recent experience at Walmart Auto Center was nothing short of frustrating and unacceptable…read more Their lack of organization, unclear processes, lack of professionalism and insufficient staff training made what should have been a straightforward visit an absolute nightmare. To top it off I discovered something stolen out of my front seat. I came in today for an easy tire rotation and because my car had a low oil level, which is an urgent matter. Despite waiting four hours (from 3 PM to 6:55 PM), the tech handed back my keys and told me they did nothing to my vehicle. Not even the oil issue was addressed. If I have any problems with my vehicle due to this negligence, I'll be calling management directly, as this level of service is completely unacceptable. They claim they couldn't rotate my tires because it was missing the lug nut, which is in the trunk which comes standard with all vehicle. They could've also called me when they allegedly checked in the car at 5:21pm. Rather than wait till 6:55 PM to say they couldn't find the part or didn't have it which again was in my trunk with the spare tire. The chaos started as soon as I arrived. When I first walked inside, I was told to wait outside in the tire line. After waiting 45 minutes without assistance, I went back inside to ask for help. The front desk associate yelled at another employee, who finally came over with a bad attitude to check me in. I was then told to move to another waiting area. It felt like no one knew what they were doing, and I was being passed around aimlessly. By the end of the day, I had wasted 4 hours for absolutely nothing to be done. I blame Walmart for not properly training their staff, not having clear processes in place, and failing to provide basic communication. This was an urgent visit, and their lack of care and attention is unacceptable. To top it all off I later discovered an item missing that I KNOW was in the cup holder and disappeared right after that visit. A bunch of thieves, to top it all off! This will be my last visit to Walmart Auto Center. I'll be taking my business to companies like Discount Tire, where customer service, clear communication and professionalism, actually matter.

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Albertsons Pharmacy - pharmacy - Updated October 2026

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