Since they moved I'd say they have gotten better. I've actually seen the 3's a crowd thing take effect, and if it doesn't you can always tell them to get another checker out there. They have some funny checker people, I suggest the older lady who talks a lot, she scans the coupons for you the best and tells some random stories. But about half of them will tell you random stories. I'm also surprised on how abreast they are with news and politics. They seem to enjoy their work. The produce quality is random, but you can usually tell by how cheap something is, especially if it is out of season. Oh and watch out for 4 hour sale days, usually they suck unless you just like cheap crap (chips, soda, etc). And there are tons of people on those days (very slow). If you see everyone with a flyer in their hand ask one, is it four hour sale? And then walk away. read more

Grocery store was fine and had enough instick but the person who worked at the self checkout (Guy with Long Hair) was a douche. Said "I picked the wrong carrots. Sorry" In an annoyed voice, you sure did........" :: dude rolls eyes:" read more

Would have given them five stars but I hate their app. Too difficult to use at checkout. Why not just put items on sale instead of the hassle of putting products in a cart and fumbling with that at checkout? I do like that the store is always very clean and organized and the parking is always accessible. May start shopping at Smart and Final as I don't need to fumble with an app there. Again, would have given them a five star review but........ By the way, I contacted Albertsons through the app but after pushing submit, I received a message that the box was full and my message wasn't received, thus decided to post a review here. read more

Have been coming here for a while, very convenient they open really early in the morning and close kind of late. I have done drive up pick up and gotten all items I needed. There has been many changes lately at this store. Theres many friendly faces and very helpful people here. The deli has many choices from hot food to cold cuts, cheeses and much more. They constantly have amazing looking cakes. I like that they have Friday deals, coupons/ discounts through their app and even free items on Saturdays. You are able to get quite a large amount of cash back without a charge. The flower shop also provides wide variety of flowers and if you can't find what you are looking for the florist will try yo create something for you. They have beautiful balloons all the time, expensive but beautiful. read more

UPDATED REVIEW After some initial confusion I'm very happy to report that Albertsons stellar customer service stepped up and came through with flying colours. My lesson learned is to KEEP ALL YOUR RECEIPTS, connect with store directly & give them the opportunity to make things right, and always be polite. Thank you Albertsons for making things right and giving this customer a reason to come back with a smile on my face. THANK YOU VERY MUCH!!! ................................................................................................... This review is for the bakery department only. I recently went in to place 2 orders, 1 for a cake and 1 for cupcakes. The young man I spoke with to place the order with was helpful and yet a disappointment at the same time. The birthday cake I wanted was something they could not reproduce despite the 4 variations I tried to ask for. In the end I settled for what they called a Unicorn Cake (a multi thin layer cake in multi colours with multi colour sprinkles completely covering the frosted sides). I found out it was not a cake they baked on-site, but was made elsewhere and delivered to the store, sliced up and packaged to be sold by the slice. Because of this they had to charge me extra, bringing the cake price to $50. I asked for rainbow rosettes around the top (something they said could be done) and a birthday message across the top of the cake. I then placed the order for 2 dozen cupcakes with similar rainbow rosettes on the top. I prepaid for everything and confirmed the 2 different pickup times and thought I was set. I couldn't have been more wrong. On pickup day I went in the morning for the cupcakes and to my horror they were not topped by rainbow rosettes but by 3 cupcakes in blue; 3 in lavender; 3 in pink; & 3 in yellow. I was in shock and disputed the order with the bakery attendant. He brought out the copy of the order and I pointed out that it said rainbow rosettes and not a rosette in pink; blue; lavender; & yellow. It was too late to redo as I had to get the cupcakes to Kaiser in Anaheim by a certain time. I noticed that they had slices of Unicorn Cake on display so I felt safe that the cake would be picked up without an issue. Wrong again. I got to where the cake was later that day and again it was shock time. The multicoloured multi mini layered cake was now 3 layers of white cake. The entire sides of sprinkles were now an inch of sprinkles. And the birthday message across the top? It was written atop the gold cake cardboard cake base. The ONLY saving grace was that everyone that had a slice of cake or a cupcake said how delicious & moist they were. Do I feel disappointed? YES. Do I feel ripped off? YES, EXTERMELY RIPPED OFF!!! Why didn't they do what they told me they were going to do? I have no idea. ONE. VERY. DISAPPOINTED. CUSTOMER. read more

I had placed a delivery order for today feb 5 to arrive between 8am-12pm, I didn't receive anything and when i called they told me my order was canceled due to not having the product. I the app the order is still valid!! Basically, If I didn't call I would have waiting for nothing, knowing I put my work address and my shift ends at 12!! Nice service!! read more

Albertsons - Good job - Grocery Near Me - Montebello, California

I have been visiting this grocery store faithfully since 2012. I have seen changes with the store itself as well as employees. I respect the employees and management because I am recognized for being a regular customer. Now considering the neighborhood area, this store tends to attract many who test the loss prevention team and with that being said my respect is also given based on the employees familiarity with my shopping consistency without thievery. read more

Great friendly service. I frequent this market early mornings at least once a week, within 30 min of opening. The staff is always friendly. Everyone is busy stocking products but not to busy and stop and greet you. Some products may take a week or two to restock but overall great selection. Recently purchased Albertsons fresh made pico de gallo, not worth the buy. It's more onion than chilies and tomatoes. You're better off buying the fresh ingredients and making the salsa yourself. Lesson learned. read more

Albertsons - Albertsons fresh pico de gallo. More of a onion salsa than any other ingredient. - Grocery Near Me - Montebello, California

I went in on Christmas Day for just a few items. Albertsons was the only local store open. I asked the service deli clerk for 1 lb turkey and 1 lb white American. I asked the female clerk to clean the meat cutter as there was numerous shavings around it. She complied without hesitation. The male clerk, Eric V, assisted another customer and cut her ham on the cheese slicer!!!! I asked him if that was the cheese slicer he just cut the ham on and he replied they had been slow that day. Smh!!! He just cross- contaminated the cheese slicer that I was about to buy a pound of cheese to be cut on! I cancelled the cheese and informed the store manager, Tracie, who apologized but didn't seem too concerned. Now I remember why I avoid this particular store. read more

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usually this place is fine but Anthony C on 10.25.21 at 11:44 am seemed to be having a bad day or maybe that's his normal self. His mask kept coming down while helping clients. The mask wasn't covering his nose and barely covering his mouth at times (feel free to look at the tape) I then gave him my number to discount my item and he didn't let me know it didn't go through. Let your clients know if you cant hear them correctly so you can input the correct # and give us our discount. I called customer service and they were able to give me credit for a future purchase. The whole experience with his mask and not giving me my discount was unsafe and annoying since I had to get on the phone with their customer line and be on hold while on lunch for 15 mins. The customer service line was great 10/10. read more

Terriable customer service, long lines and the manager MANNY doesn't care about the customers at all. Hopefully things change !!

I was shopping in this Albertsons market, in Montebello ca. Along with many other customers, walking around collecting all of my groceries in my cart, when I started going through the cash clerk, there computers went down, I Along with many other were in line for 50 minutes, while the manager manny kept telling us that the computers will go on soon, I left and went to stater brothers, I will never shop at Albertsons ever again. read more

This Albertsons is convenient and close to my work. It has everything except it doesn't have self check out registers. The cashiers are nice and friendly. The shelves are tidy and orderly manner. Sometimes, the lines are busy during lunch time. Plenty of parking available. read more

Wow, this place surprised me and honestly I don't and never really want to come here again. I got bad service from the deli section and the people that come here are sooo rude, this one lady was yelling at me because the server was helping me instead of her..It wasn't even his section!!! The section that he knew what to do was what I was wanting to buy. Oh well..I'm super glad I don't live around here !!!! I will never ever ever step foot in this store. read more

Whenever we drop by here they always seem to be short on employees. The lines are long and they always have only two cashier's going at a time. Take the drive to the next store to get better service. read more

They have everything someone needs from groceries to house supplies. Redbox ice machine butcher shop even a star bucks. The employees are super helpful and funny. One of the cashiers has a British accent he is real funny Everybody is nice tho read more

Albertsons - Ice - Grocery Near Me - Montebello, California

Open: 6 am - 11 pm, 7 days a week Granted there is really no place to get a super quick drink or bite, (except subway and a stand alone starbucks counter in the front of store) this place is ideal for those who just want to get in and out of shopping. It is situated close to Best Buy, Office Depot, 99cents Store, and CVS so there are other browsing places for those in your party who don't care to join in the grocery chores. This Albertsons is overall clean, not as big as i am use too, but all necessities there. Love the self check out stands and Red Box at the end of the store. Aisle for individual checkouts seem smaller than I'd like. Staff overall friendly. Outside area seem a bit dirty at times from debris.....hey, you forgot your receipt, mister!..... The parking lot's road are not the best, certainly not all smooth. Just don't make a point to wear heels when running errands and it won't bother you. Parking is plenty and easy (especially if you are ok with walking a bit further), albeit can get crowded during weekends. Great thing is during weekends, usually Sunday, there is a van that comes around to pop the freshest popcorn for a cheap price! Yums to kettle, caramel, and cheese popcorns! Great way to bribe your kids to follow you...or your husband. read more

Yep, this market is so convenient for all the downtown employees that take the ride home in traffic, it's worth getting off the freeway to pick up a few things. It appears that this one has more stuff than the one where I live. It's always empty, which is nice because I expect to see more people like me getting off work & getting some items on their way home. The employees were friendly & helpful and its always clean. My only beef is w/all Albertson's, their prices are consistly steep, but when they have an item/certain brand name products on sale, its a good by & worth going in just for that reason. read more

really bad customer service , me and another lady were waiting to be help on the deli department. there was a guy infront of us and we ask if we can get some help and did not even answer. on the bakery side there was man just relaxing his name was gregorio the lady and i ask if any body could help us. his reponse was just wait until someone can help you. the workers were just on the back talking, one of them turn and saw me and the lady standing waiting to be help but she turn her back on us and counting talking to her coworker. the lady next to me called a worker that she knew and he told the other 2 that me and the lady were waiting to be help. bad custermer service they don't even care of the customer. read more

Zero Stars! I've never been so insulted ... well, not true. I've been insulted plenty, this is L.A. after all. Well, I sported a beard and carried some newly bought items from other stores inside this Albertsons'. You know what the lady in the cashier checkout did as I just got in? She promptly ask someone to keep all Surveillance monitors on to make sure I won't steal nuthin'! Sure, I may appear like a hobo but I come here a lot to buy groceries. But no more! If you want to insult your customers like this then so be it. I'm an Ex-Customer. read more

Love this Albertsons , the deli is the best good group very on top of things never had an issue and stays clean The cash registers always seem to be an issue but eh, I'll still sleep at night lol read more

Bought some Kashi cereal, brought it home, ate some then realized the expired date on top?????? Someone asleep at the wheel at this store?? read more

today I was baffled, as I go to pay for my things i was insinuated that I had extra items that needed to be scanned ( employee insisted I was stealing) I had a blue bag from 5 below that I had just purchased with receipt tied up when entering the store with my husband and toddler... never in my life have I felt like id have to deal with a bag lady telling me .... I'm shop lifting , as I'm having the conversation with her shaking upset , I also suffer from anxiety and ptsd so this was really hard for me and I have to deal with going to the store now let alone a lady claiming I have things in my bag . Yoli ( employee) you didn't do your job today I wasn't aware bag lady's are security . don't know what you actually do in person but customer service was not it at this establishment. it's sad , I also felt Stereotyped here because me and my husband are alternative I have pink hair and he has long hair I felt very uncomfortable shopping here . I hope this manager takes today as a learning opportunity and gives im his employees more attention when it comes to valuing a customer. this is gunna be a flop for me and I will be letting family and friends know . read more

The best tri-tip, the best deli and fresh fruit/vegetable selection plus the best service You can't go wrong at this location. Especially with the older employees always a pleasure to go there and get greeted by them. I usually stop there early in the morning on my way to work or early in the evening on my way home. I was in the are around 2:30 PM and I picked up fresh tri-tip and tomato and cucumber salad for lunch I was helped by one of the managers at the cash register and let me tell you, you want to come back Good job ALBERTSONS read more

I'm deeply appreciated their service Specially patience with disable seniors Honest, friendly cashier Not like other chain market Charged 4pds grapes into 8 pds grapes Luckily I noticed. N remind the cashier She just walked away ignored me It's very sad for seniors Living on retirement, limited money But Albertsons at Montebello so honest Exactly the pds charged Thx to Lisa today, she helped me to locate the just for u coupon She's supper sweet n willingly helping me Other chain market refused helping me for digital coupon n walked away So sad Again please forward my thx to Lisa again read more

Albertson's chicken suck its always dry and burnt. Because they leave it under the food warmers all the time. What a waste of money.

I visited this store on Sep 6 just ran in to get a cake. No one was working bakery there was a line. This ignorant worker named Sergio came out and was like "I'm on lunch" tosses the cake on the counter moves on to next customer. He puts no sticker of price on cake. Everyone wanted writing on the cake but all he kept saying was "I'm on lunch" so I told him go take ur lunch we will find someone else. He's then says again "I'm on lunch, I can't help you what do you need" again I said then go take your lunch. The deli called the manager yoli. She came and she says "we are short of workers from 6-630pm when Sergio goes to lunch" we told her what happened she apologized gave us a discount. As paying for the cake she confronts Sergio near us and he starts arguing with us and the manager she continues to apologize to us for his behavior. As he's still talking a bunch or crap while yoli is telling him to leave and he wouldn't stop. Horrible guy. The deli also called Elmer who ever he was and he just walked away and didn't want to help. Beside yoli and the lady at the deli. Customer service sucked! read more

Once again, this Albertsons does not enforce the county mask mandate for their employees. This morning, the male worker in the bakery was handing raw dough and baked goods with his mask pulled all the way down to his chin. His mouth and nose were completely exposed. He worked like this the entire time I was waiting to be served in the deli, which was about 10 minutes. No supervisor or coworker said a thing. He blatantly did this in front of customers with no regard fir public health. Do not shop in their bakery! read more

This location is not exactly an ad for Albertson's. Ignore the fact that Montebello is full of boogie wannabes with 8th-grade educations, because that's not the store's fault. (No doubt the reason they don't have a self-serve lane is because the customers are too stupid to use it.) Even if you belong to their loyalty club, prices are still much higher than Ralph's. Every time I go in, the employees in the deli/bakery area are having a meeting in the middle of the section, and seem resentful that I'm walking around the area. Matter of fact, most of the employees generally seem resentful or disgusted. ALWAYS a line to check out, no matter how empty the store is. The store is abysmally organized and it's very hard to find anything. Two stars instead of one because the produce is usually pretty good. read more

I shop at this store all the time and are very pleased with the staff that work there. I purchase a lot from the deli and always enjoy when Eric helps me. He is always so friendly and a pleasure to deal with. read more

On 2 recent shopping trips to the Montebello Albertsons, the employees seemed not to care how they handled my groceries or how they bagged them. On the first shopping trip, I had to ask/tell the cashier 2 times to not put the hot fried chicken in the shopping bag with the cold yogurts and salads. Also, the way she handled/bagged the groceries, I was surprised my loaf of bread was not smashed and am hoping the box of taco shells are not in pieces. On yesterday's shopping trip, the groceries were placed/tossed in 1 bag in no particular order or thought even though I brought in 2 bags. In the shopping bag, were 2 bags of salads on the bottom, 10 cups of yogurt tossed here and there mixed in with the other groceries, a clamshell of strawberries somewhere in the middle, pack of frozen burritos on top and the bananas "tossed" into the bag on top. If anyone else has similar experiences, I encourage you to let management know. Many customers spend time selecting their groceries and do not want to get home with crushed chips, smashed loaves of bread, broken eggs, bruised produce, household cleaners bagged with food, etc. Do employees not get trained on how to handle/bag groceries properly any more? read more

The Guy at produce, it's super nice and helpful, but one of the guy at meat department and at foot department really not nice and really not helping, !!! read more

Skip the Meat Department! Skip the Packaged salads! Actually just check everything before you buy it. Went in to the store yesterday as I was in the area and remembered that they didn't have the best meat selection but gave it another shot. Low and behold, packaged chicken past its expiration date. Skipped the chicken, bought beef. Headed to grab some salad containers and what do you know? Expired! This is definitely the last time I shop at this particular Albertsons. No concern for the health of their customers. read more

Unfortunately I recently had the worse experience shopping at this place. The black lady working at the "Delicatessen" area really needs to treat customers much nicer. Not only did I notice it but even my wife mentioned it afterward at how rude this lady treated me today. I definitely felt insulted and agitated after dealing with her. I've heard the quote "beggars can't be choosers" but I'm paying for my food so I'd expect to have the right to choose the pieces of chicken as I please. This lady just made it so difficult and uncomfortable to pick my own pieces of chicken with her irritated responses to my kind requests. I'm sure if she were in my shoes and I treated her the way she treated me she would have definitely called management because it was terrible. I don't what she might be going through or she's just prejudiced to my Hispanic race but it definitely ruined my experience and I an very surprised I did not make a big deal out of it because I left feeling like I should have spoken up about it. read more

Worst customer service ever! So since the Covid-19 started I started going to Albertsons because it's cleaner than the markets near my home, but after many visits I find that the cashier's and having staff are extremely rude,are slow never welcoming and have attitudes. They talk as if your not there, gossip about customers,and fellow staff all of it negative, the bag person doesn't know there job and if you point out the problem they just walk away. read more

My coworkers & I come here pretty often to pick up lunch stuff or Starbucks as its close to work. Its a pretty clean store with lots of self check outs. Its not as big as other Albertson's though. The great thing is, the deli is near the entrance so one can pick up n go with hot food & the produce for salads is near by. Right near the entrance is the Starbucks island that usually has a short line if any. The service is on par with others stores as they are pretty friendly & quick at the cashiers. Parking is plenty as it is located in a bigger strip mall with Best Buy, Subway & Ross. Just before the Garfield exit onto the 60E. read more

One of the few Albertson left in SGV. This place is a full line store with a bakery and meat and seafood section.

I usually get the cooked lemon pepper whole chicken . This morning i bought the same one but lo and behold no taste of lemon pepper not even salt. I tried the skin part (.usually taste should be there) no luck: I was thinking maybe the cook was probably busy since it's the day before thanksgiving. Anyway this makes me want to shop at Ralph's instead because if little things like this is overlooked what about the other prepared items . Scarrry. read more

Not surprised to see the reviews below. I just moved to the area, and this location is most convenient for us. The store in itself is clean and pretty, but service is horrible. Too bad, it is super convenient and has a lot to offer. My last visit (since the boycott!) I waited in line with fellow shoppers for close to 20 minutes. They had the "10 item line" open and my line. Including the person the checker was helping, there were 5 people in line and no one ever came to open another line. The checker, to her credit, was calling help over the intercom and phoning somebody, but alas, no one came. In the three previous visits there was always something, items not bagged, lines, or mislabeled sale items. So that was it, the straw that broke the camel's back. Never again, and from the looks of it, many others are in the same boat. read more

I've been coming in for over 5 years and I've never had anyone be rude to me or any of my family but today in the bakery there was a young man named Jose and he was very rude he disagreed with me that even the manager new was true and even the Deli workers new it was true great store the bests cakes (JOSE) read more