I really like this ama location, strictly because of the encounters I have personally had with the…read morestaff. Whenever I have been the staff have always been supe nice and really helpful. When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown. The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed! The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it!

I popped into this AMA because I happened to be up in St Albert, and was in desperate need of…read moregetting registration on the Yelp-Mobile. I had stopped into my "local" AMA a week prior, and proceeded to walk straight out because the line was bonkers long (as it always is at the Gateway BLVD location). I also have been stuck in ridiculous line-ups pretty much every time I've gone into the West-end location on 170th Street in Terra Losa - so I didn't expect anything much better at this one... Low and behold - no line up and lots of employees! Hallelujah! This may just be the hidden gem of an AMA that I have been searching for! Oh, and the 2 young ladies working the registration desk were just lovely!

Renewal of driver's license. Only 2 clerks. I was 2nd in line and waited almost 30 minutes…read more They have signs asking for our patience while they implement procedures for new integrated licences but they can't have extra people on staff for that.

Obeyed all the directions to have my DL renewed, paid in full, still not rec'd new DL and have to…read morereturn to the registry to have another interim DL issued. Very poor service!

Something is going on with AMA. It is possible that this has something to do with Danielle Smith's…read moretinkering with licensing and passports, or AMA is not hiring enough people. I'm not sure. The fact is, I waited on hold for AMA insurance for over three hours. Waited on their social media page for over an hour. No answer. Tried another way, through email - gave them all the correct information and they couldn't find my file.. so frustrating. So I gave up. Next day, tried phoning again - waited for an hour and 20 minutes and then someone answered. And, she ignored my comment/question about waiting for three hours and kept working on what I needed. Once I got through they were efficient and knowledgeable as usual. Fine. But I'm not terribly happy.

if you need to use AMA then you already know that it is bad. I was privileged to wait for six hours…read moreand 30° heat. They kept delaying the time when they pick up my vehicle and were bullying me to leave my vehicle with my key, even though it was not a area that was safe. They were very aware that safety was an issue, but that did not matter to AMA Fees for licensing and incorporating it are substantially higher too. So what do you get long lineups expensive. I have my family members as well, but we all will be all leaving

very rude when I phone in try to get basic information from them. All I asked the lady is for a…read morehelp and she answer let me see if I can help and sent it to voicemail how rude

Moving time, so it was also high time for me to go get the address on my license changed. Plus, my…read morebangs looked really weird in my photo last time. Easy to get to, and close by a pub and a convenience store if you need a snack. Originally, I stopped in at around 5 PM but it was full of folks coming in after work for a variety of services. It was way better to go back the next morning at 10 AM. Just one dude in front of me and a bunch of employees free to help, so I was in and out in probably less than 10 minutes. Got the license changed, fixed my hair in the mirror helpfully hung next to the camera, and got my smize on for my new drivers license. They even held onto my sunglasses after I left them there, and picked them up later in the day. Happy registry-ing at Argyll!

I had Sal as my examiner for my road test yesterday, and I had a really positive experience. He was…read morevery professional, calm, respectful, and clear with his instructions throughout the test. He made me feel comfortable and treated me with kindness, which helped ease my nerves. I truly appreciate how fair and professional he was during the test. Thank you, Sal, for making what could have been a very stressful experience feel much more comfortable. I would definitely recommend him as an examiner!

I had an exceptionally positive experience during my Class 5 examination, largely due to the…read moreprofessionalism and supportive demeanor of both Examiner Ruby and Receptionist Zainab. Examiner Ruby conducted the assessment with remarkable composure and clarity, providing precise instructions that significantly alleviated my initial nervousness. Her fair and respectful approach fostered a comfortable testing environment, allowing me to perform with greater confidence and ease. Equally commendable was the assistance provided by Receptionist Zainab, whose warm and welcoming attitude set a positive tone from the outset. She managed the check-in process with efficiency and clarity, ensuring that all procedures were explained thoroughly and executed seamlessly. Her courteous communication and willingness to assist contributed greatly to a smooth and stress-free experience. Overall, the combined efforts of Ruby and Zainab exemplify a high standard of professionalism and customer service, making the entire process both well-organized and highly reassuring.

It is what it is. Sunday. Got here at 1:20pm. It's now 1:55 and we've gotten thru 10 numbers. Still…read more6 more to go for me

I had to renew my driver's license. It's $93.00. The queue…read moremoves pretty quickly. There were 4 windows open. They have protective glass in front. I guess some clients can get emotional. The staff is pretty nice. I thought they were kind and efficient. Free parking. Watch for bicycles as you back out.

Do not throw your money for the garbage as this registery examiners are unfair rude and make every…read morebody nervous. They will waste away your money.

One of the staff was so impolite and rude. I didn't quite…read moreunderstand what she said, maybe because of the mask so I asked again and she got mad, also she ate something in the middle. unprofessional.

I have been to this registry many times and have always had a good experience with the business…read moreand staff . Sometimes it can get a little busy and you have to wait a little but they try and get you through as fast as possible.

Almost every time, line ups can be long depending on what your situation is. Receptionist can be…read morevery blunt and intense almost like the people at the airport looking for a reason to bully you. They do accept credit card but charge a fee, but if you pay cash or debit no extra charge fee. In my opinion that's ridiculous, just remove it you make a lot of money from your speed photo radar captures. And so goes the politics of our government. Anyways, be confident going in here and know what you came in for, making sure you have your Id's and the expiry dates are still in good standing. You can get your learners done here or any class learner I suppose but most of it is done electronically on computer there. If your drivers license expires in the year you can only renew it within six months before expiry. I tried to get mine done early and was refused. Remember to dress sharp or at least do your hair first before your next photo. Recommended for a quick vehicle registration or you can do online if your comfortable waiting for the sticker to come in mail.

It's a good location. I've definitely had better service…read moreat other registries. Maybe at the end of business day the staff suffers burn-out? I'll give them the benefit of the doubt.

Driver's exam was discontinued because one of my signal lights was more white than orange. I asked…read moreif it counted as a failure and was told the test was discontinued and to reschedule. I later learned this was not the case and I was expected to pay for a new test. The first clerk on the phone was raising their voice at me when I was seeking clarity. A bunch of mannerless money grabbers.

No matter how long you have to wait in line at the West-End Registries it always seems longer than…read moreit actually is. Why? Because they are always playing those annoying Just for Laffs skits on the big screen TVs behind the service counter on a constant loop. I've been coming here for a few years now and it's always the same! They have ShawOpen wifi now so at least you can surf the net while you're waiting. Or write a Yelp review... To avoid the lines from hell, the best time to come here is mid-afternoon on a weekday. I came in to renew two registrations and there was only one person ahead of me. The wait was probably around ten minutes even though the Just for Laffs made it seem like an hour. The transaction went by quickly but registration renewal is a pretty routine thing anyway. The staff are friendly enough but they all seem phased by the ravages of routine. In other words - they're bored. They're probably slightly desensitized to normal human interaction from the multitude of people stopping in without the correct paperwork who in turn throw a tantrum when they are refused service. Honestly, it's annoying to be turned away because you don't have a notarized letter from your stork filled out in triplicate by Brazil's ambassador to The Cayman Islands. And a current utility bill. It's always best to check online to see exactly what you need before standing in the Just for Laffs line. It saves you an ass-tonnage of heartache. They finally accept credit cards here now but you have to pay a 3% fee. It's best to bring cash or just use debit. Maybe they're using the 3% fee to pay for a wider cable subscription package? Doubt it.

Staff are not very helpful. They are not willing to help customers asking for help over the phone…read more They will ask you to come in person and do it! I called in to rebook my road test and the lady told me to do it online which actually doesn't work. The email they provided don't even exist. I even tried to manage the booking online but there was no confirmation number on the email they sent me. With all the Covid restrictions and stuff, they still prefer in person visit. Ridiculous!