If you have read my previous reviews customer service is at the top of my list. A business can be in a prime location with the best decor. But if the customer service is not as great as the other things the business needs improvements. The staff at the Alamo location in Lower Manhattan was amazing professional fast and pleasant. There is nothing greater than receiving your food from a pleasant person. I have sent the food back. and left the business with the unprofessional wait staff. The food was hot and fresh and tasted amazing. I was pleased that the menu included vegan healthier options. The fresh popcorn was a super treat. Many times I have experienced old soggy popcorn in other theaters. I highly recommend this location at 28 liberty and pine street. We were there for the closing of the Gotham week panels. read more

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I used to love this place but coming here post pandemic was such a different experience. First off I used to love the bar right out side but a lot of their novelty cocktails have been removed replaced with basic cocktails I can get at a dive bar which were utterly disappointing. Overcrowded , no social distancing. I hoped by the time I got to the theater they would have my favorite cocktail on the menu. Again the whole menu has been changed. No more fried pickles ! Why did I come here???!! Food menu completely changed and drink menu again very basic. Took over an hour to get our food. Food was not as good as it used to be and we had someone sitting right next to us- no social distancing. read more

If you're looking for the reclining seats, you'll have to go to the one in downtown manhattan. We thought this one would have the reclining seats but was disappointed when we arrived. Also the seats were super dirty so that was a bit of a bummer. Everything else was great, service and getting into the building was easy. There are signs everywhere to help you find the theatre. read more

I've been a big fan of Alamo since I attended it in Austin. The concept is cool and the people that work there work their butts off. I've recently had a few issues where my meal doesn't come out for an hour, or where food never came out at all to cold food coming out but I think there may be some issues with their system that tracks things vs wait staff not wanting to help. One of my all time favorite appetizers, their Queso, has been a staple of mine for years. It has never been a "cheap" appetizer per se but dang good. Just this week, however I ordered it and they brought out a micro- dish of queso and just a small handful of chips....the dish MUST be no more than a third of the size of their regular queso. I asked the waiter what happened and when he realized that I have been ordering it for a long time (just last week), he said that it was a manager decision to change the size. He said it would be ok for me to share my thoughts with management as apparently others have been upset too. The server was very cool about it but the dish seemed like a squeeze and is now a definite ripoff . I reached out to the management and haven't heard back yet but if things are getting disorganized there I wouldn't be surprised if I don't ever hear back. Still a fun place to go for movies but the value is slipping a bit. read more

Enshittification has come for alamo. In 2017 the queso was generous. The Old Fashioned was much better. Now it's small portions and weak drinks read more

You know maybe instead of firing all your whole staff illegally, maybe keep them. Then mozzarella sticks and the food would come on time

This theatre was nice, but an amc or regal is better. They do not have reclining seats. i guess cuz I'm spoiled now, going to see a 3 hour movie in regular stadium seating definitely isn't the move anymore. Lol. I came here to see Batman yesterday (horrible movie) and decided on the Alamo. We were able to buy tickets at the theaters and got pretty okay seats. But the seats were small, there is a huge table in the middle of them that doesn't move, or adjust, and it's just entirely too close to the other people. We got there around 11pm. It wasn't bad, but I've been to better. They closed court street movie theater, so this is the only theater downtown Brooklyn at the moment. I also ordered some food. The Buffalo chicken pizza, and the chicken tenders and fries. Both were very salty. One of the waiters were really really rude. So that took away from my experience also. All in all a solid 3. read more

First time here and watched Scream 5(?). I came here for a movie not knowing or planning that they also serve food in the theater as well. I would love that experience next time when I do come back for another visit here. Interior wall are decorated with vintage posters of many old famous classic movies. They are so fun to look at while walking through the theaters. If you planned to dine in while you watch a movie, the menus are located on either side of the table or you may order through their app. Staffs seem friendly, though no one really stopped at our seats to serve us and asked if we need help ordering or what not. Not sure if they were short staffed that day of visit. The seats are comfortable, altho they are not the typical seats with heat and incliner.Tickets were purchased at the theater to save the service charge through their website. Parking is a bit troublesome in the area, so make sure you plan ahead read more

Pretty cool idea to have a movie theater that serves dinner! I'm so happy we discovered this place. My wife and I were stopping by my sister in-law's new condo in Dumbo. She booked us tickets to watch Shang Chi & it did not disappoint! (More so because of the experience & good hospitality than the movie). It had a very vintage vibe with posters/interior wall decorations of many old classic horror/action movies. The seats are pretty straightforward: rows going up by letters & seat numbers going across the theater room. Seat numbers are on the tables (kinda hard to see, especially in the dark). They have a shared table every two seats. Menus are located on either side of the table & there's a nice little soft-lit light under the tables (so cool!). You write your orders on the white cards at the end of the table & then place it facing up in the little card slot so the staff could come by and take them. The lady helping us was super cute & sweet. She seemed a little nervous at first when introducing herself (her voice was very shaky & she kept fidgeting & looking away). But other than that, she was so kind, helpful & attentive. Overall, no complaints. We had the Hand-breaded Chicken Tenders (super tasty!must have), the Omnivore Pizza, the Vegan Supreme Pizza, a Fried Chicken Sandwich (good, but not worth it in my opinion), and a Basket of fries (served with ketchup) That vegan supreme pizza is a MUST TRY. It was the best thing, along with the fries. I think you should just steer clear of the sandwiches and entrees & just order the finger foods. Would def come back again! read more

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Service was on point. Food was good. The seats are a little worn. It was still comfortable and chill. I enjoyed watching the movie. The popcorn is tasty. This particular movie was not full. You can choose your seats. So to the couple that woke up and chose violence that day to sit right next to me when there were a million other seats available, don't do that again. You and I both were uncomfortable fighting for leg room for no reason. I saw Super Mario Bros in Japanese with caption on a Monday. Y'all know who y'all are. read more

Love this place. The fact that they are really serious about people not texting and talking during the show is good enough for me, but the fact that you can get food and drink (including booze!) in a comfortable seat makes this an excellent movie-going experience. I've been here twice and enjoyed it both times. The beer list is really good with an extensive selection of NY State drafts. Craft cocktails are tasty too. The food is hit and miss. My chips and queso was "meh" and my pepperoni pizza was good but way too greasy. Service has always been great. I have to say, I'm a fan. read more

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I love that small theater and it's located in the City Point Mall. Due to covid restrictions, you must provide proof of vaccination prior to entering the cinema. You can order drinks & food from your seat. The chairs do not recline & if you ask your drink to be extra strength, you will be billed for two drinks. Each ticket is about $15 but it could be more if you go after 5 pm. read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

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I don't know why the stars are so low. This is the most relaxing and enjoyable movie experience in the area. We love having all the space around the seats so you don't feel as cramped as you do in many NYC spaces. The ticket prices aren't crazy high compared to others in the area. We've never actually eaten a meal here because we're pretty happy with the giant bowl of delicious and high quality popcorn and big glass of ice water (what a Texas-esque luxury!). My only wish is that the seats reclined a little bit, otherwise they are very comfortable. read more

The seats are comfortable but I wish that they reclined and that the arm rest could lift. My little wanted to cuddle with me but it wasn't comfortable because I couldn't lift the arm rest. The popcorn comes in a metal bowl so there's not paper waste. The drinks come in reusable glasses and of course they use the dreaded paper straws. I did wait for non-alcoholic drinks a little longer than what I expected. I thought they were back there handcrafting the sprite. They have a full menu but I kept it simple. Didn't really see any movie candy on the menu. I'm talking sour patches. Good thing I had some to mix with my popcorn. It would have been cool if they had the collectible bowl for Little Mermaid but they didn't. We went to the child friendly showing so know one fussed about hearing little people voices. Great experience if you want to dinner and a movie together. read more

It's a nice dine-in theatre . I would say buy your tickets early and avoid a sold out show. Even tho, they have lots of showings. The seats do not recline. The food comes out so fast. It's about a 10min wait. Other than that, there's also a full-bar in the theatre. It's called HOUSE OF WAX. I'm not sure if you have to have movie ticket to just go there or you can just walk in. read more

Seriously, not good. Alamo had a nearly full house tonight. No social distancing, no buffer-seating, and strangers sitting with other strangers. Every seat was taken and no one was checking for vaccination cards. We were told this was the first night they were doing it, which is strange since the vaccine-card policy went into effect last Monday. Yes, we know that they aren't going to enforce it for another month but we THOUGHT Alamo Drafthouse wouldn't risk this type of behavior to make extra money. Especially since they have been enforcing social distancing from the beginning AND HAVE IT ON THEIR WEBSITE. Also, staff was too afraid to enforce the quiet policy for a rowdy table - no, coming out to look up at the offenders doesn't count. Another thing, just go ahead and remove the food that isn't available from the menu, it's annoying to keep trying to order it and it's never there. I have several tickets upcoming at Alamo, I think I'm going to have to cancel b/c it appears that Alamo has devolved into the same standards as any other theater in NYC. Shame. Really not cool to jam pack a theater during a time like this. Looks like they are going to do the same thing with Candyman next week. Not cool at all. I really hope nobody gets sick behind this. read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

This was my first visit to Alamo Cinema and I'm mad at myself for not enjoying here sooner. I took an Uber to the cinema and was a little lost but once I entered the building there were signs directing you to the top level for the theatre. My date was on time and was just as shocked at the gem - Alamo Cinema. I bought the tickets online and chose our seats. So we were not stopped when we started our way up the escalator. We came to see Queen and Slim. When we entered the theatre there were three ppl at the door showing you to your seats and where to locate the menus. yes ! We ordered simple drinks; I had a frozen margarita and chicken with fries. The order came while the movies was showing but it wasn't an interruption since they took the credit card to start a tab. The server came back to ask if we would like fresh popcorn - oh hell yeah! Thank you Alamo You've made me an official fan. Next trip will be with my kids. read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

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I came to Alamo a week after I had gone to iPic in Manhattan. My experience at iPic was horrendous, so I vowed my next movie trip would be to Alamo. This was my first Alamo experience. The theater is very cool with the movie posters lining the walls. It is also centrally located to many subway lines. The theater was clean. Our server was on her A-game. She was quick and friendly. We didn't have to wait for anything at all. Our orders came out fast and correct. I really appreciate Alamo's strict no talking rule. I am so sick of people sitting through movies and talking through the entire thing. If you want to talk, watch the movie at your fucking house on HBO Max. LOL. Given the strict rule, no one made a peep during the movie so I could actually focus on the movie and pay attention. Alamo's tickets are cheaper than iPic which is funny because of how much iPic sucks - they have a nerve charging more! I am super happy with my experience at Alamo and this may be my new go-to theater. Even if I don't want a full meal, I would still come for the good service, no talking and pleasant experience. 5 stars all around. read more

I went to see Shang-Chi here last weekend and purchased everything online ahead of time. I loved this as it allowed me to social distance and they even had seats blocked off based on what people chose. Alamo is in the midst of a busy intersection with lots of shopping and train lines close by. You have to go all the way to the top floor of the complex and show your ID and COVID vaccination card in order to enter. Once through they have a fun cafe (closed at the time), bathrooms in both floors and plenty of signage leading you to your movie. There's a person standing by the entrance to help you find your seat. The seats themselves are large and comfortable with a table shared between every two chairs and a menu on top. They have pens available and your waiter comes through to confirm your online order, including your ticket, and take additional order requests. Once the movie starts, the waiters circulate to bring you your food and check in if you need anything. It's certainly not an inexpensive experience but if you want a fun dinner/lunch and a movie experience then Alamo is the place to go. read more

Alamo Drafthouse - Previews - Cinema Near Me - Brooklyn, New York

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I've been to the Alamo Drafthouse in DC, so I was excited to check out the location here in Brooklyn. It's on the 4th floor of the City Point shopping mall, which is a very convenient location that's pretty easy to get to. Booking tickets on your phone via the Alamo app is the way to go! The seats at this location don't recline, but they are still very comfortable. I really appreciated the service here. We were greeted pretty quickly, and received our drinks, popcorn, and entrees one after the other in a way that made sense. The service at the DC location has definitely gone downhill, and this location is a refreshing change from that. The food is pretty good here, it's on the same level as other Alamo locations. Great beer list, good variety of food, and you gotta love that bottomless popcorn. Perfect for seeing the new John Wick! Thanks Alamo!! read more

Dinner and a flick? Sign me up! If you're a movie buff, you can catch the old, new, and even the classics at the Alamo Drafthouse Cinema in downtown Brooklyn. Although it is a beautiful space, there is room for improvement. It was way too dark, making it challenging to find our seats. Once we finally located them, there were two other guests sitting comfortably and placing their orders with a staff member. After a quick check, they were asked by the staffer to move. Apparently, it was a group of four but the seats are grouped in twos. With the movie trailers about to play, we just sat in the previous row where two of them initially belonged. In comparison to other dine-in theaters, these seats were cramped. Need a visual? Imagine sliding into a booth at a restaurant (which I hate) while trying not to bump into the other moviegoers nearby with your rear end. Better yet, I felt like I was back in high school where the desk was attached to the seat. Very uncomfortable! So much for social distancing. TIP: Remove the menu from underneath the table then place it atop or it will end up on the floor and out of reach. Take off your coat or you'll feel like a hotdog sitting upright in a bun lol. Travel lightly because there's no space like hooks underneath the table for a handbag. Hungry? Good luck! Be prepared to use your phone's flashlight to read the menu, even before the actual movie starts and hope that you are not disturbing other moviegoers. The 10-inch Margherita pizza (tomato slices, roasted garlic, fresh basil, Tillamook mozzarella, parmesan, homemade marinara) was good. However, I would not recommend the pineapple ti' punch (Don Q Cristal rum, Liber & Co. Pineapple, pressed lime juice). No issues with the audiovisual experience, but no encore for me. read more

I came to this movie theater to see Gladiator II let's just say it wasn't the VIP experience I was hoping for. I asked for tartar sauce and ketchup multiple times, only for it to show up after I was done eating--thanks for the after-party condiments, I guess. Also, they slapped an automatic gratuity on my bill without mentioning it upfront, which felt a bit sneaky. When I called to ask what that charge was for they said their policy is that if a patron does not sign their receipt they're automatically charged gratuity. When I emailed their management team, they said they'd refund it, but their response was pretty dismissive, like they were doing me a huge favor. Overall, the communication and service definitely need some work, but hey, at least I am getting my money back! Hopefully, they'll improve things for the next person and beware, please sign your receipts! read more

It's been 2 years since my last visit. I was in desperate need of respite and found Alamo had taken all the necessary precautions to ensure safety. At present, you must present proof of covid vaccination prior to entering with a valid ID. Once inside, you can either wait there or head to your theater- depending on how early you arrive. Right now you cannot enter more than 30 mins before show time. We had great service from our server, Matt, who recommended the fried chicken sandwich and chicken tenders - both were delicious. The fried chicken sandwich was a little peppery and topped with a delicious slaw. The fried chicken was thick and juicy with a pleasant crunch. The fries were perfect as well. The film was great and it was great peace of mind knowing the staff are taking such measures to ensure safety. Masks are also required but can be taken off to eat or drink. Great experience! read more

I have visited this theater several times and each time the movie attendant has never failed to bring me the food I've asked for but today he did and I dont know why.The movie I watched was "Furiosa," the time was 11:15 am, and the date was 6/21/24. The seats in theater 2, specifically seat 307, are cracked and the armrest is falling apart. Additionally, the men's bathroom was unsanitary, with bathroom stall handles falling off or missing. I plan on speaking to the management about these issues, although I'm not convinced that anything will come of it. read more

I came here to see woman king and the movie was soo good!! I love that they offer drinks... liquor! The margaritas were perfectly mad and the service was very attentive. The seats were nice and cushion but I wished they declined. Otherwise this was a really great experience! I recommend the spicy Buffalo chicken pizza and the donut holes! Yummy. Check online for menu because it has changed since the pandemic. read more

Terrible food and even worst service. Ruins the entire Alamo experience. They either don't take your order or either take it and dont deliver or deliver wrongly ( I experienced all 3 last visit). Then they don't have your bill there before the film ends. So you're standing there after the credits waiting to leave. It's the same every time. If I wasn't visiting for a special screening I'd never come here again. The legs should lift higher too read more

Shoutout to the Brooklyn Alamo. I've been to the Austin ones and in LA. The Brooklyn location has the same great atmosphere and standards as the OG location. We're definitely going to be returning read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

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I was eager to check out this dine in theater after hearing about it for a while now! It's upstairs in a shopping center so if you need to wait for a film you can check out target, etc. before or after while you're there. My friend and I decided to hang out at the bar inside the venue. They have a happy hour every day which is great! And you can even take your drinks with you into the theater. They have some crazy wax figures, some of which are pretty graphic! The theater has assigned seating so make sure to book in advance or get there early to get a good seat. Even the last row still has a good view since it's really not that far back. The seats are very comfy and there are small tables between each set of seats where you can look at the menu and place orders. The staff come by and pick up your written order and then bring it out to you during the film. You can keep ordering during the movie as well. I found the prices a bit high but sharing something is a great deal. We went with the grilled cheese that comes with fries and it was good! Pretty decent portions. I would definitely come back here since it's very easy to get to. Right off the Q train at Dekalb. read more

Alamo Drafthouse - Wall art - Cinema Near Me - Brooklyn, New York

Probably my favorite theater in Brooklyn. It's typically clean, comfortable and I enjoy the menu.

Had a wonderful time celebrating my birthday watching Flash! I enjoy coming to this movie theater. It's been a while and the environment is always lovely! I didn't order anything today but the food is always good The service from purchasing the tickets to being seated was lovely! We will be back! Happy Birthday Blessings to Me read more

Inconsistent application of the late policy. Some people let in mid way through the movie, while others turned away after two minutes to an empty matinee. Manager is rude and yells at the customer. Parking is difficult. read more

I really wanted to find a new and better theater to watch Avatar 2 in as it is a 3 hour long movie so I wanted a really comfortable and enjoyable environment. I would recommend this place to everyone I know. Not only in this theater like within a mall, you are literally being served food without having to stand in long lines or crowded places. I've only gone once so I can't speak for days when it would be more crowded, but it was very spacious and comfortable. Before going I saw mixed reviews about the seats , I sat in the last row & I did expect that the seats would recline - they didn't . However , the seats were in general pretty comfortable. You can also order food/drinks at any point during the movie which I really liked. The theater was a LITTLE chilly inside, on the day I went when it was around 40° outside. Ultimately I really enjoyed this experience and will definitely be coming back for most if not all my movies. read more

Great spot downtown BK located in Five Points. Reserve your seats and enjoy the show with dinner and drinks as you please. The bar is fun (and creepy). Good date spot. read more

DO NOT GO! Management is racist and ignorant. After fully paying for my movie and waiting over an hour for my boyfriend's drink. Someone came up to us to try to eject us from the movie for using my phone. No one informed us that there were menus underneath the table, so any person would go online to access a menu if they didn't see one. The next thing were the racists guests who said I should put my phone away. My response was what if my child was looking for me. The entitlement has me so disgusted. Why would anyone pay for a movie to not watch it and be on their phone the entire time? I demanded a full refund and a refunded movie tickets. DO NOT GO HERE and Beware if you do! read more

PURCHASED: $18 a pop TOTAL: $40 for 2 tickets Top Gun 2 UNETHICAL LIFE HACK Would consider bringing a student ID, which could get your ticket discounted down to $12.50 a ticket--instead of $18.00 PROS: + Seats don't go all the way back. (We're in NYC, space per sq. feet is a luxury.) Nonetheless, it still was still spacious enough. CONS: - Ticket prices have increased from $17.50 (2020) to $18.00 (2022) -- for a weeknight ticket. IMPRESSION: Top Gun 2 Got a student ID? That'll make your ticket $12.50 instead of 17.50 ;) read more

Convenient location, comfortable seats, good food service. The sound was a little loud.

Two stars for one reason: too loud. Movie theaters in general have gotten louder, but the volume at the Alamo Drafthouse in Brooklyn is pretty unbearable. I've now seen two movies there and was miserable. Mentioning it to the employees doesn't help. My 13-year-old watched the Fall Guy with her fingers in her ears as well, so it's not just cuz I'm old. Some people in online comments advise wearing earplugs, but should you have to wear earplugs at the movies??? Concerts sure, you expect it, but there's seriously no reason a movie needs to be THAT loud. I'd rather just not go back to Alamo. read more

Alamo Drafthouse Cinema's main appeal is its unique dining experience. Like any movie theatre, they sell popcorn, candy, and other snacks, but they also have a full menu with burgers, pizza, sandwiches, and even fish & chips. And, living up to the "drafthouse" in its name, an extensive list of draft beers and alcoholic beverages is available. Once seated, you just place your order with an Alamo employee and as soon as it's ready, they bring your food and drinks right over to you. Because the trays are attached to the chairs, it can feel cramped at times, but it was still more spacious than a regular movie theatre. The theatre itself was clean - the floor wasn't littered with stale popcorn, nor were there any unidentifiable sticky substances on the seats. I haven't been to the movies that often in the past few years, so I can't speak much to how the experience may have changed since then. But overall, I really enjoyed my time at the Alamo and wouldn't hesitate to see another movie there in the near future. read more

The food service is horrible. I asked for large ice water c before I got it the first time and had to get up to get it the 2nd time since no one brought it to me. read more

I LOVE this! I wish they had this upstate. A movie theater with table service! You can order food and drinks, the alcohol kind, and enjoy a movie while enjoying your lunch. The food was good. I ordered the popcorn with clarified butter. It was a nice sized bowl too so I shared some. I don't normally share my popcorn either. I also ordered the blackened chicken Cesar salad. Nice sized bowl chock full of Ceaser salad ingredients and chicken. Paired with a nice cold Pilsner (all local beers on the menu!), it was perfect. The service was quick, accurate and impressive! You fill out a card and pop it in a slot and they come by and take it and bam! Your food appears within 10 minutes. I'm sure we in upstate will catch on to this fun way of going to the movies!! Hurry up already. read more

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