Mixed experiences with Alameda. First experience was great. We just moved into a new house and wanted someone to walk through with us and give us an idea of which items from the inspection actually needed to be fixed and which we could put off or fix if we wanted to, but weren't necessary. They responded quickly, scheduled quickly, and were thorough. It went great.
The next experience however... We smelled burning coming from our main panel and had Alameda come out to figure out what was going on. The electrician found that a few of our breakers had failed, so he replaced them. In investigating the cause of their failure, he noted some rust inside of our panel and ultimately determined that water was leaking into our meter panel outside the house, then following the wires down into our main panel in our basement. The fix for this would have been to replace the meter panel (and move it, according to PGE). Alameda quoted us ~$8k.
This was pretty bad news; a fairly significant chunk of change for a very unsexy project, and I don't know jack about electrical systems, so I got a second opinion. 3 of them, actually. I didn't tell them about Alameda's suggestion at first, I just laid out our situation. Each one of them, upon eventually hearing what Alameda had suggested, went completely slack jawed. The resounding, unified opinion from all of them amounted to "There is absolutely no way that moving or replacing your meter panel is even remotely necessary." One of them even showed me that the whole basis for why Alameda suggested the meter alteration in the first place made zero sense, since the wires that water was purportedly traveling down to get into our main panel actually directed upwards before eventually heading down to the basement. Another one noted that Alameda's suggestion was so unnecessary and off-base, that it was difficult for him to see it as anything other than a company intentionally trying to take advantage of us.
So, I'm sure they'd be a fine company to go with if you just need some minor work done, like having some outlets changed out. The basics of my experience with them were good. Service and support, scheduling, payment system were all easy. But... they suggested that I get some pretty high-cost work done that 3 other electricians independently told me would have been a complete waste of money. It's pretty hard to trust them after that experience. read more