This company was one called at the beginning of the snow event in Portland, OR, in February of 2021! The owner of the company, Larry, came out on Monday, to assess the damage to our masthead pipe and the wiring that was still attached to the main PGE pole at the street. Note that we did not cease to have power from this event, except when the whole area was without power. Otherwise, being still attached, but pulled away from holding brackets, and laying on the ground, and wire still connected to main pole, we had power when all in area had power! It was obviously the issue of getting a new holding pipe, re-insurrection of wires, and new metal securing brackets! A fairly simple job.
The owner, Larry, said it wouldn't be a difficult fix, and said it would cost about $2100 to do. He said that he would be in touch very soon, and left.
On Thursday, a company that was not employed by Dickensons' directly (they were basically a 'substitute' sublet company' that Dickensons' called, when the area needed more help--and was NOT their employees!). This company, with a lead electrician by the name, Daniel (I believe he was from Scapoose), showed up after we got an email "on their way" and no other contact!) from Peter Dickenson, who is the son of Larry Dickenson.
Daniel came to the house, and said he was doing the work for Dickenson's and the price would be $4500!! He arrived with one other worker (one who was not particularly dressed for the job, and neither trained, nor a journeyman electrician--(stated by Daniel--"yes, we are trying to get him into some kind of a training program"--but obviously it was clear, as I spent much time with the project myself, that the fellow was basically a ladder-holder, a go-fer for Daniel). There were many jokes about his lack of electrical knowledge! I didn't get the company's name off the truck, so do not have it!
Anyway, with the price now being a whole lot more than the original quote, we were very unhappy. After much discussion, then a third person showed up, in a truck like Daniel's. This fellow basically put the brackets onto the new pipe that held it to the side wall, and held the power line connection for re-connection. He actually left before all was finished.
The three 'crew' had actually started some of the repair when we asked what was being charged, since we told them what the owner had quoted, ($2100). Daniel immediately stated that all three workers were going to be paid $125 an hour! That was what he expected or basically $4500 to do the job, that was already quoted "by the owner at $2000!"
In the meantime, I called a couple of electrical companies, Westside Electric for one, and explained the issue. Their price $2000! I also tried 'several' times to call/text Peter Dickenson, who never once returned any of my calls!
Daniel finally agreed to $3500, and at that point, I felt fairly sure that both he and Dickenson Electric (specifically, Peter), were simply scamming a homeowner, and using a weather-induced situation to do it!
While the work on their part was completed, I would never use this company again! And hopefully, the work that Daniel and his crew from Scappoose completed, will be sufficient for a long time! I also noticed that there is a listing for 75' of 4/0 aluminum wire, which seems rather a lot, and saw some used, but that much was not replaced in the work....
Final thoughts.....never use either company again!!! read more