Wow. Got my phone fixed in 10 minutes. They were really nice and gave me a great deal. I got…read moreseveral quotes and this one was the best. I loved it. Tbh I've never used a different phone company than Apple- and it's honestly better than I expected. Not gonna pay for Apple care anymore knowing I can just fix it here. They were super nice and efficient.

Jeff was great and reasonable pricing. Replaced my shattered back screen from the aftermath of…read moreCoachella and it looked flawless! Highly recommend this place and hopefully i dont need to come back again

They are so kind, and good service! Especially Ray and Emily! I recommend this store. Thank you.read more

They were very friendly and the service was excellent, making for a very pleasant purchasing…read moreexperience.

My family and I were having trouble switching our old phones from at&t to t-mobile. Associate…read moreCristal was such a great help! She stayed overtime and went above and beyond for us. We are so thankful!

I wanted to add to my last T-mobile nightmare trying to leave T-mobile I pay everything now. All…read moreof a sudden I owe more on my paid off phone. T-mobile is the biggest rip off I have ever ever had to deal with. They refused to take the lock off my phone, which I've paid for in cash people. If you have to get these phones don't go to T-mobile . They will rip you off paid for everything in cash they still had me paying over $100 a month I will never ever ever go through T-mobile again and right now I'm really holding my tongue getting tired of people ripping this off and that's exactly what T-mobile did and I am calling consumer affairs and I'm calling BBB anywhere if I have to hire a lawyer, it will be worth the money

I'm not sure why other Yelpers haven't had good experiences here but I always receive great…read moreservice. I've bought several phones, changed plans, and they've helped me when my phones have gone caput. Today was no different and my phone wasn't responding after an update. I tried everything at home and stop by seeking professional assistance. I was greeted right away and a friendly employee removed the battery and reinstalled it for me. My phone is back in business. Always a smooth and pleasant visit.

Dear neighbors in La Mirada/Whittier and anyone approached by AT&T in your neighborhood,…read more We were recently convinced to switch from T-Mobile to AT&T after being promised that we could move our five lines over and receive new phones at a great rate. Based on those promises, we agreed to switch. At no point during this process were we told that we had only 30 days to turn in our old phones after they were activated. We explained multiple times that we would not be able to return one of the phones until our daughter returned from studying abroad. We activated our phones in January, and when we called last week to request a return box for the old phones, we were suddenly told that the case had been "escalated" and that the 30-day window had expired. We have now spoken to two customer service representatives and visited the store in person. Both told us there was nothing they could do and would not allow us to speak with someone who could actually help. To make matters worse, we have carefully reviewed our contract and nowhere does it state that we had only 30 days to turn in the old phones. AT&T claims they sent us an email about this policy, but neither my husband nor I received one, and we have thoroughly searched both of our inboxes. Today we even went into the store to try to cancel our service because of how frustrating this experience has been. We were then told that we would still be responsible for paying for all five phones and that we would be unable to cancel. This level of customer service is unacceptable. In a time when everything is already so expensive, it is incredibly frustrating when companies do not stand by what they promised. Please be cautious if you are approached to switch services. Our experience with AT&T has been extremely disappointing and I will continue to post to social media regarding AT&T until I am contacted. Day 1

first you should make an appointment, I made an appointment online for the next day at 3:30 pm…read more you go in check it with the confirmation # they sent you, at 3:29 pm the service guy called me. I told him the guy on CHAT for spectrum on the website told me $106 is the best price but you can go in the store and get a new router that is 1 gb at the same price. When I talk to the service rep in the store he said I can do better- get you a faster router and give you the promotion for $ 41.25 but just sign up for $20 +$10 phone but come back in 30 and discontinue the TV and phone then just pay $41.25 instead of $106 i was out the door less than 15 minutes after he called me. the new router arriver 2 days later and was very easy to set up. Just log on the myspectrum app first on your smartphone.

The place is clean and organized. But that's expected. The wait time is kind of ridiculous when I…read moregot here. There were seven people waiting now there's nine people waiting but when I got here, there were four or 5 people helping customers now there's only three. And the problem sometimes people take a long time so it backs things up more and more. The staff seems to be working hard, but there's just a lot of stuff and this stuff is kind of slow usually. Usually when I come here, it's not that bad this time a little worse than usual. But they are busy. And there's one guy that's I guess a lot of trouble and so he's taking someone all the time. Someone else just came back. I guess he went to lunch. They all eat lunch I guess and come back. Now there are four people helping customers. Just one customer has been taking a sales person for 45 min. Outch. None of the salespeople are just hanging around. They are all helping customers.

Note: Re-posting review from duplicate account, October 2, 2024…read more Saved me $300! I brought in my 9th Gen iPad with a shattered screen that was also erratically glitching. I thought i needed to replace the Touch IC. Turns out all it needed was a screen. Arturo was genuine and considerate and obviously skilled. His rates were very fair and honest. I will definitely keep him in mind fo future mobile device service.

Arturo was nice and helpful. He quickly swapped out my broken screen and replaced it. Everything is…read moreback to normal, no flashing lights and no broken screen. Great service.

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

The worst very worst customer service . Business manager hasnt reached out to me like he said he…read morewould 4 DAYS AGO. Should i go in and be heard ?