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    Verizon

    2.5 (42 reviews)
    Closed 10:00 am - 7:00 pm

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    18 days ago

    They are so kind, and good service! Especially Ray and Emily! I recommend this store. Thank you.

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    22 days ago

    Great customer service!! I visited this location and the staff made the process quick and easy. Highly recommend this store..

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    1 month ago

    They were very friendly and the service was excellent, making for a very pleasant purchasing experience.

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    1 month ago

    Jaden was great! Explained the new lines and costs well. Showed us new phone. Was very quick to set up new phone.

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    1 year ago

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    10 months ago

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    3 years ago

    Helpful 3
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    2 years ago

    Horrible hours. Multiple employees and the entire store needs to be closed for lunch?

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Photo of Justin S.
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    5 years ago

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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    12 years ago

    Helpful 3
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    8 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Verizon Reviews in Other Languages

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    Review Highlights - Verizon

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    Cellet Wireless - Verizon Wireless Retailer

    Cellet Wireless - Verizon Wireless Retailer

    3.7(9 reviews)
    0.1 mi
    $

    Terrible service I went in two weeks ago for a phone and they didn't have it in stock so they had…read moreto order it. And then they broke down the pricing for us but told us we couldn't pay now and had to wait...which doesn't make any sense!! Cause other places would've let us pay beforehand. Because this phone was suppose to be my graduation gift and these dumbass people who work here did not make sense like a typical Verizon store!! When my phone was ready for pickup I was told I couldn't just walk in to get it and had to call to make an appointment and again I got the run around and wasn't able to pick it up for another LONG time like wtf. At this point I don't even want the phone from these incompetent fucks. Then oh it gets WORSE. So I call today about a week after my phone is suppose to be ready and ask if I need to schedule a time to come in TODAY and at first the man on the phone told me yeah we go on lunch from 1-2 so come in anytime after 2 cause we're not busy and don't have appointments today so I said okay and then in the same call within minutes he's like actually you can't come in til after 4, cause looks like we're busy and booked like what you just said y'all weren't busy!!!! That doesn't make any sense. So anyways I'm not getting my phone from this store anymore. I will be taking my business to Verizon la Habra to pick up my new phone which I ended up ordering on the app. Hopefully that goes smoother than these fuckers giving me the run around. What I don't get is when we went in for the phone the guy did the math and told us it would be $84 for the phone upon pick up day. Then when I called back two weeks later and asked about a time to come in and price I was told it was anywhere from 100-150 which didn't make any sense. But the person I talked too didn't know either he said he'd have to "do the math" when you would think the agreed upon price estimate would be in the system somehow! And I even called today about coming in to get my phone and the above is what happened. So I'm over it. I am just going to go somewhere else. Do not ever ever ever go to this decrepit store!!!

    This place will save your money on your cell phone purchases and plans! The owner will see the best…read moreoptions to save your money! Verizon authorized dealer

    Photos
    Cellet Wireless - Verizon Wireless Retailer
    Cellet Wireless - Verizon Wireless Retailer
    Cellet Wireless - Verizon Wireless Retailer

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    Spectrum - Busy lobby

    Spectrum

    1.8(121 reviews)
    4.2 mi

    The place is clean and organized. But that's expected. The wait time is kind of ridiculous when I…read moregot here. There were seven people waiting now there's nine people waiting but when I got here, there were four or 5 people helping customers now there's only three. And the problem sometimes people take a long time so it backs things up more and more. The staff seems to be working hard, but there's just a lot of stuff and this stuff is kind of slow usually. Usually when I come here, it's not that bad this time a little worse than usual. But they are busy. And there's one guy that's I guess a lot of trouble and so he's taking someone all the time. Someone else just came back. I guess he went to lunch. They all eat lunch I guess and come back. Now there are four people helping customers. Just one customer has been taking a sales person for 45 min. Outch. None of the salespeople are just hanging around. They are all helping customers.

    I'm sorry, but there's no excuse on why this store should be like this. From all the review, I can…read moresee that chatter doesn't not care. 1. Why have 7 registers if only 2 are going to be "in use" 2. Clients waiting well over an hour, with 5-6 reps in the store and only 2 working, is crazy work, it doesn't even make sense 3. Acknowledging to clients they exist and that you are sorry for the wait should be basic common sense and decency of people's time and the inconvenience. 4. I understand clients (especially older ones have questions. Create a space for them, because if you're taking 25 min just to hand someone a modem and it's nonstop chatter chatter that is freaking inconsiderate.... MOVE THINGS ALONG. half of you are in sales and would make actual money if you freakin moved. This place is so known for garbage reps. Why these guys don't care at all about their service how their reviews are are low, is insane to me. I hope this location closes

    Photos
    Spectrum - Take a have hour to do a 2 minute job!

    Take a have hour to do a 2 minute job!

    Spectrum - Just a few of the people.

    Just a few of the people.

    Spectrum - Man waiting board. For help

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    Man waiting board. For help

    Verizon - mobilephones - Updated May 2026

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