Oh crap. Are you kidding me? You're not? OMG?! That's right, someone accidentally locked the cat in…read morethe bedroom. No key? And the cat doesn't have opposable thumbs to unlock and turn the doorknob? No worries, with my Yelp App, I am powerful. Well indeed, these guys came out in less than :30 minutes on SuperBowl Sunday and did their magic to once again, reunite us with our beloved cat. While she wasn't sure what all the fuss was about, I was sure glad I didn't have to bust the door down! Our guy (I forgot his name) was professional and efficient. I highly recommend.

If I could give less than one star I would been trying to make an appointment for two days called 5…read moretimes and each time they act like no one has ever talked to me about making an appointment. Each time they tell me someone will call me in a couple minutes and no one ever does. If you are gonna just waste people's time be honest with them and tell them you aren't actually gonna call and you aren't actually gonna show up.

My encounter with I Lock and Safe began when I arrived at work only to find that genius me had lost…read moremy office key and was locked out. I went to the property management but they were closed for the day. I had never called a locksmith before but I Lock and Safe was listed on the office's list of contacts so I figured they must be good if the building management trusts them. I thought I would have to leave a message on voicemail to schedule an appointment for the next day and unfortunately have to reschedule my clients for another day. No biggie, it was my mistake anyway. But I was wrong! I Lock and Safe promptly answered the phone and was able to schedule an appointment to unlock my office THAT DAY!! Danny (the locksmith) was so fast that I was able to get in my office before my first appointment even arrived. YAY! No rescheduling needed :) PLUS, Danny was even able to cut me an extra copy of my key on the spot so I never had to worry about being locked out again. I'm so happy that I stumbled upon this locksmith, I definitely know who I'll call if I ever lose my key again!

I think his name is Dean? He sounded like a really good guy. Gave me a solid quote no B.S. for my…read morelocked car, unlike most lock smiths where they tell you they can't give you a price until they get there. Don't trust those people, trust this guy.

They wanted 15 dollars to cut a key today. I provided the blank key. I went to Ace in Katy and they…read moredid it for free.

Yes this place fixes car key fobs and makes the process effortless. Ask for Tony, he is very…read moreknowledgeable.

SUPER helpful!!! I got locked out of my Liberty Safe (power failure, not user error), and Cameron…read morewas professional and efficient. I was able to schedule an appointment within a few days. Cameron was on-site and called the Liberty folks to exchange information. My safe was unlocked and reset within an hour. I will definitely use them again for future safe and lock needs.

We have relied on Guardian for years for our safes, locks, and keys. Not only are they the most…read morereliable but the most professional company providing these services that we have ever used. The owner has high expectations and supports his employees to be the best. In addition to these services they also have begun to help us with cameras and security where Ever On has failed. I can't recommend a company with better customer service than Guardian has.

This place is Way over priced, don't waste your time. Locks marked up by $10 is crazyread more

Excellent service, I need a new key for my car. They helped me out quickly. I will definitely be…read moreusing them for any future locksmith related services

We called on a Saturday to have locks replaced on a home for the following day. They were able to…read moreaccommodate us on a Sunday. Our tech, Elvin, was on time, efficient and friendly. And was able to make duplicates for us on site. I highly recommend using them.

Do your hard earned money and mental health a favor and avoid this business like it's the Corona…read morevirus. I was charged $55 for the locksmith to disassemble the locking mechanism and extract the lock cylinder. He did not have the necessary hardware to duplicate key so he took the cylinder along with the promise to return with either a new key or complete new cylinder. A few days go by and I get a text stating that he has to order a new cylinder. I asked him how much a new cylinder costs, $80 + $90 labor. This seemed a little high and prompted me to research what Locinox charges for a 46mm replacement cylinder. $6 plus instructions on how to swap out cylinder. Not only that but a brand new, identical lock kit costs $120. NOT TODAY SATAN! NOT TODAY I understand I'm paying for a service but this is price gouging at its finest. I'd hate to see anyone get duped so please heed my cautioning and try a different locksmith.

I appreciate the communication and responsiveness from the company and representatives.read more

A solid company - I've used them twice (once on the east side and once close to Katy)…read more It's important to note that they're more of a call center, the locksmiths are sort of independent contractors. You call them, then they put the job out for a locksmith to call you. They are very responsive and you usually get a call back very quickly. I most recently had Oren come out to my Katy home. He was very knowledgeable about my unique 1980s lock situation and the challenges that come with it. Not only did he repair it but he taught me a lot about it. I did feel that ultimately the price was a bit high (I'm not sure if the locksmiths set their own prices), but I was in a bit of a bind and he helped me out quickly so it was worth it

Called for a broken lock on the door from living door to my garage. From the moment I called until…read moreI had a brand new lock installed took just under an hour. Great service, great quality, thanks Marco! Very reasonably priced. Other trades probably wouldn't even show up for this price.

AWFUL, horrendous experience. They quoted me $35 trip fee. Then once the first technician arrived,…read morehe quoted me $300. I told him that's not what I was quoted so he left. They then told me they'd send out another technician for the price I was quoted. He then tried to charge me $400! For two locks to be switched out. I'd already purchased the locks myself. All I needed was installation. When I told him that's not what I was quoted, he left the house without putting the new lock on. I tried to call the company to resolve the issue, and the person answering the phone just kept telling me "one second, one second," and no one would resolve the issue. Now after taking off work to wait for them and waiting over four hours, the locks still haven't been installed. The company has been a nightmare. Now here it is nighttime and they've left me without locks. Run from this company. A waste of money and a HORRIBLE, EXTREMELY STRESSFUL experience.