We are very happy with the service we have received from American Comfort Experts. Our technician,…read moreMr. Nick Rodriguez is very knowledgeable about the HVAC system and his skills in maintaining our system through the heat and cold weather is excellent. Nick diagnostic skills of keeping our system working is very appreciated.

We were enrolled in American Comfort Experts' annual maintenance subscription. When we noticed a…read morepersistent "dirty sock" smell in our home, we were told additional duct services were needed. This cost us an additional $870. However, during the duct cleaning service visit, the technician informed us that coil cleaning was not part of this additional service because it was supposed to be covered under our existing yearly maintenance plan. It became evident that the coil cleaning was never performed during any of the previous maintenance services. The duct cleaning technician called the technician who had previously performed our annual maintenance to visit our home and ask him about this. In front of my husband, the technician who performed our yearly maintenance acknowledged that the coils had never been cleaned during prior maintenance services because they were difficult for him to get to. You would think this would be mentioned to us instead of pretending to perform coil cleaning for several years. Because the coils weren't being cleaned, there was a dirty sock smell, which we thought would be resolved if the ducts were cleaned. Finding out that this smell would have been resolved if the coils were properly cleaned​ is frustrating because we would have never paid the $870 for the ducts to be cleaned if this were the case. We attempted to resolve this matter directly with the owner of American Comfort Experts, but they refused to give us any money back, despite not receiving services that we paid for (coil cleaning). Absolutely unfair and unprofessional. ****ADDENDUM: The company keeps replying to my reviews stating that they did clean the coils during the duct cleaning. This is a true statement. The yearly maintenance plan that I have paid for several years includes coil cleaning. I found out years later that the coils had NEVER been cleaned during the yearly maintenance... When we complained to the company that the coils had never been cleaned before, that is when they cleaned the coils. So we have been paying for a service for years that we were not receiving. They did not give us any money back and they continue to comment on reviews without addressing the actual complaint.

Galen and his crew replaces our A/C unit. They were very…read morerespectful to us and our home, laying down tarps to protect our carpet and then cleaning up after themselves. Their work was done quickly and quietly. Our A/C was 19 years old and Galen kept it running as along as he could. Now that we have a new system I kind of wish we would have done it before now. The new system is quieter and much more efficient and does not run near as much as it used to but the house seems to be cooler and every room seems to have a much more even temperature. The new system has a much higher energy savings rating so we're looking forward to a lower energy bill all years round. We will continue using them for all of our maintenance and service needs.

We highly recommend Galen Beede and the team at Beede AC & Heating for all your air conditioning…read moreand heating needs. With over 15 years of experience working with Galen, we can attest to his professionalism and expertise in maintaining our system. When recent high winds caused power issues that affected our AC, Galen went above and beyond to assist us, even on a Saturday night. Although a reset was not possible, he promptly visited our home on Sunday to diagnose and repair the issue, which was caused by electrical flickering damaging the soft start. Galen had the necessary replacement part with him and got our AC up and running efficiently. His exceptional service, combined with his friendly demeanor, makes him the ideal choice for any AC-related needs. Galen Beede Beede AC & Heating

North Houston, I-45 @ FM 1960. A/C had stopped cooling. Outside temp was high 80's. Called on…read moreMonday morning, 06/03/24. Mike (owner?) answered and said he would send out Stephan that afternoon at 2:00 p.m.. I left to take a return to the USPS on Red Oak but couldn't get away in time for the appointment. Stephan called as I was leaving the Post Office and he agreed to wait until I got home. Stephan quickly diagnosed the problem (failed capacitor) and had a replacement in hand. He explained the cost, which was more than fair. Stephan quickly installed the replacement and tested to insure it was working properly. He went inside and checked and adjusted the thermostat at no additional charge. High quality work at a more than fair price. I'll definitely use this provider in the future.

We made the mistake of calling this company to inspect an issue with our AC unit. After evaluating…read morethe system, they told us the condenser might be the problem, so we agreed to have it replaced. Unfortunately, the condenser was not the issue, yet we were still charged $600 for the replacement. They then informed us that they were unable to clear the line and claimed the entire AC system would need to be replaced at a cost of $20,000. This estimate did not include the ductwork or the copper piping inside the walls, which they said they were unable to access. My husband and I discussed the situation and felt that $20,000 was an excessive amount for replacing a single unit in a two-story home. When we decided not to move forward and said we wanted to get a second opinion, they lowered the price to $14,000. We couldn't help but feel that the pricing and recommendations may have been influenced by the assumption that we could afford to pay more. While we cannot speak to their intentions, that was certainly how the situation felt to us, particularly given the significant price reduction from $20,000 to $14,000 once we declined the work and said we wanted to seek another estimate. We decided to hold off, and we are extremely grateful that we did. Another HVAC company came out, properly assessed the system, and was able to clear the line. They told us that our existing unit has approximately another 8-10 years of life remaining, and they did not charge us anything for the service. Unfortunately, we were still left paying $600 to Mr. Reliable for a condenser that ultimately did not need to be replaced. This experience was extremely disappointing and left us feeling that we were being overcharged rather than given an honest assessment of what our system actually needed. We strongly recommend getting a second opinion before agreeing to any major HVAC replacement, especially when the proposed repair comes with a significant price tag.

I highly recommend Abel Perez with 4C A/C & Heating, LLC. From start to finish, Abel was extremely…read moreprofessional, knowledgeable, and courteous. I called at 8:34 AM on Saturday, received a text at 9:17 AM letting me know he was on his way, and by 10:00 AM, the issue was completely diagnosed and fixed. My house was cooling again in no time! What really stood out was how Abel took the time to educate me on what the issue was, explain what needed to be done, and get everything taken care of in a timely manner. Great communication, great service, and most importantly, he got the job done right! I truly appreciate the professionalism and quick response. I would definitely recommend Abel and 4C A/C & Heating, LLC to anyone needing HVAC service!

Called them out on a Sunday due to an issue so I had to pay an extra weekend fee. The service tech…read morefound that the A/C unit had tripped the breaker (which I didn't check because it has never happened) I then asked him to check everything and service the unit. I was advised everything was in good working order. The unit continued tripping the breaker so I had an electrician come out and check all wiring at which point he advised it was a problem with the a/c unit. I called another company out to get a second opinion on the a/c unit and they immediately found the problem and fixed it. I called back in an attempt to get a refund but was denied by the service manager. I paid $150 to have one of their technicians come out and basically kick the tire then tell me all is good when it was not.

The owner of All Cool A/C & Heating personally made sure we were taken care of, and I really…read moreappreciate the level of care and attention he gave us. He truly stands behind his company and cares about his customers. Everything was handled professionally and resolved, and I'm very pleased with the service we received.

I have used All Cool for many years now, most often as someone who uses their twice a year…read moremaintenance plan. However, they have replaced our attic duct work (major job) and have redone our drain lines and installed soft start kits. The techs are always polite, clean and eager to explain what they see and what they suggest. I have high trust with this company after one of the major ones (Ab****) tried to sell me a new unit which only required a $150 part. I called All Cool for their opinion on the proposal and to get a quote when the tech was clear that he didn't think the unit was bad. Houston is such an easy touch for buying new systems due to the heat, so I've stuck with them ever since they showed they were honest and direct.

I could not be happier with the service and friendliness of the staff! My AC went out on a Saturday…read morenight over the Memorial Day weekend and they were able to send somebody over Sunday after noon. Daniel, their technician, was amazing! He diagnosed and fixed the issue in about 30 minutes and was incredibly nice! Thank you so much for such great service! Once again, I needed them for my upstairs unit and Daniel was amazing! This is my A/C service company for as long as I live in the area!

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

We so appreciate all of you at G&H! I called this morning because our AC was not working, and…read morePatrick arrived in less than half an hour to take care of it. G&H - you are always top-notch. Your response time is unparalleled. Your work is both thorough and efficient. Your people are so kind! And your prices are always fair and reasonable. Thank you for offering great service year after year after year. It is a joy to recommend your company to my friends and family!

Called them for a soft start quote and they were able to quote and get it installed super quick…read more They tested it several times to ensure it is working as it should and did a quick service check of the unit. Very friendly front office and tech.