Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

I had couple of issues. One my heating was not working and the other one of the dampers was stuck…read more Rachel came within 2 hours quickly checked things and fixed. Liked how he was professional and not try to sell stuff . I would highly recommend him.

From the owner: Our team will provide the best and most efficient solution for your AC and Heating System. Call us…read moretoday for a “free”in person diagnostic”. Yes “free service call” call now: 737-262-3943

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

It's getting that time of year. Our AC/Heating system needed to be replaced after 20 years. Eco Air…read morecame out and really did a great job laying out our options. Matt introduced us to the Daikin, yes the Astros stadium name, variable speed AC and heat pump system. The entire replacement took one day, workmanship was very professional. If you've never heard of the variable speed system, do yourself a favor. It is so quiet and extremely efficient. Price was less than some had quoted for regular or dual stage systems. No more hard loud start-ups, we hardly know when it's running. Give Eco Air a shot, we couldn't be more pleased.

I dont think I have written left a review or comment for anyone and/or a company ever…read more That said, great experience and impressed with the customer service we got from Matthew who came out for a second opinion after getting a quote from a bigger company for about $5,000 (despite our house being only 3yrs old). He offered us the same product for HALF the price but instead of selling us on this he was honest and told us we did not need it at this point in time and was an easy fix.

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Very happy with FrostyMist's work. They came out in an hour to look at my broken A/C system. I was…read moreapprehensive since I'd had another company come out and not fix the problem but FrostyMist's technician Isaiah came out and diagnosed the issue as a broken blower motor within the hour. The quote to fix was reasonable and Isaiah fixed it and double checked my A/C unit no extra charge. I also appreciate the info Isaiah provided on when I'd need to replace the old unit and suggestions going forward. My A/C is finally starting to cool the house down and I'm grateful. I'll be using FrostyMist going forward for A/C needs.

It was great to work with Felix! He was very responsive, was there within a couple hrs, and got…read moreeverything done quickly. Very reasonable price. Thank you!

I've used Frank twice now. Both times he was punctual, friendly, honest and helpful. He gave me a…read morerough estimate before the visit and the price made sense. But before he came out I noticed the unit didn't seem to be working right. He could have royally screwed me. He did an amazing honest job. He is the only guy I will trust with my hvac!!!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

The tech was polite, on time and very thorough. I would recommend for sure…read more I will likely hire them for a new system install.

I scheduled an appointment with Greg's heating and air and their technician came out. Charged me…read morethe fee to come out and another fee to clean the coils of my a/c to check pressure of my refrigerant. Told me everything was fine and fed me a line that they changed a setting to make the A/C pull air less often outside the system which I googled later couldn't find anything on. Tinkered around for a while then left saying system would cool off in a couple hours. It's morning and the a/c is hotter inside than it is outside. Waste of money.

Overall Alamo was responsive, good service, and fixed the issue. They showed up within 15 minutes…read moreof when they said, which is hard to find these days. I basically knew what the issue was, (a bad capacitor), but they did their due diligence and checked both the indoor and outdoor unit anyway to make sure nothing else was going on. They were able to swap out the capacitor and were in and out of the visit in less than an hour. The only negative I'd cite is the price. Every business needs to make money which is great, but I found their pricing to be higher than most, so keep that in mind as you are looking at options. The capacitor I had changed was ~80$ part and they charged $500 to swap it, so essentially 400/hour for labor. I also had them quote me replacement for a $200 fan and they quoted $950, so you get the idea. If you are looking for someone competent who can do the job right I think Alamo is solid. If you are more cost conscious and don't mind shopping around you can get things done a lot more reasonably IMO.

If money is no object for your HVAC system install or repair project, Alamo Air is the company for…read moreyou. If you are a working person, or a person fighting a rare form of blood cancer like me, with its related expenses, they may not be your best option. I am giving them 2 stars, because their techs are professional, technically skilled, and product knowledgeable. It kinda' stops there, if you don't have major bucks for their work. I do find them, unsurprisingly, rapidly responsive after they submit a quote. Then, there are the coupons, with the fine-print disclaimers. In my case, a $150 "special" promotional discount vanished when we removed a short run of basic flex duct from the scope of work. No explanation was given about the discount's removal. It just vanished from the quote. Awesome HVAC company, if you can tote the note, and navigate the, sometimes disappearing, morass of their special promotions, discounts, and coupons.